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  • All HBS Web  (3,741)
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  • October 1996 (Revised January 1997)
  • Case

AT&T Resource Link: Revisioning the Managerial Workforce

Resource Link is an in-house temporary firm, supplying managers and technical workers to the 26 business units of AT&T on a contract basis. The challenge facing Resource Link is how to grow, since an increasing number of managers are eager to use variable workers to... View Details
Keywords: Selection and Staffing; Organizational Design; Personal Development and Career; Employment Industry; Telecommunications Industry
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Bradach, Jeffrey L., and Nicole Sackley. "AT&T Resource Link: Revisioning the Managerial Workforce." Harvard Business School Case 497-004, October 1996. (Revised January 1997.)
  • 27 Jul 2020
  • News

Companies urge renewables support in COVID-19 recovery package, but near-term effects in doubt

  • 2020
  • Working Paper

Global Talent and U.S. Immigration Policy

By: William R. Kerr
Talent is a critical resource for today’s knowledge economy. The United States has benefited substantially from high-skilled migration since the 1970s, especially with respect to innovation and entrepreneurship. This chapter reviews data on these immigrant... View Details
Keywords: Global Talent Flows; Immigration; Policy; Talent and Talent Management; Global Range; United States
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Kerr, William R. "Global Talent and U.S. Immigration Policy." Harvard Business School Working Paper, No. 20-107, April 2020.
  • 19 Nov 2010
  • Working Paper Summaries

Do Bonuses Enhance Sales Productivity? A Dynamic Structural Analysis of Bonus-Based Compensation Plans

Keywords: by Doug J. Chung, Thomas Steenburgh & K. Sudhir
  • 03 Aug 2022
  • News

How Will Amazon Approach U.S. Primary Care?

  • 08 Aug 2013
  • News

Parents, you don't need to buy more stuff

  • September 1995 (Revised March 1996)
  • Case

HCL America

Shows students how a custom software programming company takes advantage of differences between the United States and India in the cost of skilled labor (software engineers) to give its customers rare expertise and lower prices. Asks students to examine the company... View Details
Keywords: Marketing Strategy; Service Delivery; Software; Information Technology Industry; United States; India
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Loveman, Gary W., and Jamie O'Connell. "HCL America." Harvard Business School Case 396-030, September 1995. (Revised March 1996.)
  • 06 Jul 2016
  • What Do You Think?

How Do We Pay for the Costs of Globalization?

to do it. What do you think? Original Column The Brexit vote by citizens of the United Kingdom to leave the European Union was neither the beginning nor the end of the anti-globalization, anti-establishment movement. But it grabbed the... View Details
Keywords: by James L. Heskett; Manufacturing
  • 22 Jun 2015
  • News

An HBR Refresher on Breakeven Quantity

  • March 2018 (Revised November 2018)
  • Case

Managing Religion in the Workplace: Abercrombie & Fitch and Masterpiece Cakeshop

By: Derek van Bever
Challenges related to managing religion in the workplace are on the rise, as are religious discrimination claims and monetary settlements, in the United States and around the world. This case examines two incidents of alleged religious discrimination that made their... View Details
Keywords: Religious Discrimination; First Amendment; Religious Freedom Restoration Act; Business Ethics; Religion And Business; Management; EEOC; Ethics; Religion; Conflict Management; Retail Industry; United States
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van Bever, Derek. "Managing Religion in the Workplace: Abercrombie & Fitch and Masterpiece Cakeshop." Harvard Business School Case 318-127, March 2018. (Revised November 2018.)
  • May 2021
  • Supplement

Career at a Crossroads? (B)

By: James K. Sebenius and Alex Green
A career professional at a major consumer goods company, Kym Lew Nelson is hoping to negotiate a promotion to vice president, which would make her one of the senior-most African American women in the organization. But when Nelson’s white German boss arrives in the... View Details
Keywords: Culture; Negotiation; Race; Gender; Organizational Culture; Prejudice and Bias
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Sebenius, James K., and Alex Green. "Career at a Crossroads? (B)." Harvard Business School Supplement 921-019, May 2021.

    Randolph B. Cohen

    Randolph B. (Randy) Cohen is the MBA Class of 1975 Senior Lecturer of Entrepreneurial Management in the Finance Unit at Harvard Business School. Cohen’s main research focus has been the identification of top investment managers and the prediction of manager... View Details

    Keywords: financial services; investment banking industry
    • February 2022
    • Teaching Note

    AptDeco: Circular Economy Furniture Marketplace

    By: Ayelet Israeli
    Teaching Note for HBS Case No. 521-069. AptDeco, a used furniture marketplace, was growing rapidly in the tri-state area. The co-founders were confident that the business model, financial position, and unit economics positioned AptDeco for scaling in the massive $120... View Details
    Keywords: E-Commerce Strategy; Mobile; Word-of-Mouth; Word Of Mouth; Word-of-mouth Marketing; Internet Marketing; Growth Strategy; Platform; Platforms; Two Sided Markets; Two-sided Market; Two-sided Marketplace; Two-Sided Markets; Two-sided Network; Black Entrepreneurs; Black Leadership; African Americans; African-American Protagonist; Circular; Peer-to-peer Markets; Furniture Industry; Growth Hacking; Monetization Strategy; Growth Management; Marketing Strategy; Entrepreneurship; Digital Platforms; Marketing Channels; Digital Marketing; Consumer Behavior; Acquisition; Retention; Growth and Development Strategy; Customer Focus and Relationships; Expansion; Brands and Branding; E-commerce; Retail Industry; Consumer Products Industry; Technology Industry; Web Services Industry; United States; North America; New York (city, NY); New York (state, US)
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    Israeli, Ayelet. "AptDeco: Circular Economy Furniture Marketplace." Harvard Business School Teaching Note 522-078, February 2022.
    • February 2021 (Revised March 2021)
    • Case

    AptDeco: Circular Economy Furniture Marketplace

    By: Ayelet Israeli and Jamie Merkrebs
    AptDeco, a used furniture marketplace, was growing rapidly in the tri-state area. The co-founders were confident that the business model, financial position, and unit economics positioned AptDeco for scaling in the massive $120 billion furniture market, despite its... View Details
    Keywords: E-Commerce Strategy; Mobile; Word-of-Mouth; Word-of-mouth Marketing; Word Of Mouth; Internet Marketing; Growth Strategy; Platform; Platforms; Two Sided Markets; Two-sided Market; Two-sided Marketplace; Two-Sided Markets; Two-sided Network; Black Entrepreneurs; Black Leadership; African Americans; Circular; Peer-to-peer Markets; Furniture Industry; Furniture; Growth Hacking; Monetization Strategy; African-American Protagonist; Growth Management; Marketing Strategy; Entrepreneurship; Digital Platforms; Marketing Channels; Digital Marketing; Consumer Behavior; Acquisition; Growth and Development Strategy; Customer Focus and Relationships; E-commerce; Retail Industry; Consumer Products Industry; Technology Industry; Web Services Industry; United States; North America; New York (city, NY); New York (state, US)
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    Israeli, Ayelet, and Jamie Merkrebs. "AptDeco: Circular Economy Furniture Marketplace." Harvard Business School Case 521-069, February 2021. (Revised March 2021.)
    • 2012
    • Chapter

    Structuring Consulting Firms

    By: Tim Morris, Heidi K. Gardner and N. Anand
    This chapter presents a model of the way in which consulting and other professional-service firms organize themselves and grow. We will argue that the fundamental structural-design challenge for consulting firms, like other professional firms, is to adapt appropriately... View Details
    Keywords: Experience and Expertise; Management Practices and Processes; Demand and Consumers; Service Operations; Organizational Design; Organizational Structure; Projects; Groups and Teams; Consulting Industry; Service Industry
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    Morris, Tim, Heidi K. Gardner, and N. Anand. "Structuring Consulting Firms." In The Oxford Handbook of Management Consulting, edited by Matthias Kipping and Timothy Clark. Oxford University Press, 2012.
    • 2016
    • Chapter

    The Origins of High-Tech Venture Investing in America

    By: Tom Nicholas
    The United States has developed an unparalleled environment for the provision of high-tech investment finance. Today it is reflected in the strength of agglomeration economies in Silicon Valley, but historically its origins lay in the East Coast. Notably, immediate... View Details
    Keywords: Venture Capital; Investment; Information Technology; History; Financial Services Industry; United States
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    Nicholas, Tom. "The Origins of High-Tech Venture Investing in America." In Financial Market History: Reflections on the Past for Investors Today, edited by David Chambers and Elroy Dimson, 227–241. CFA Institute Research Foundation, 2016.
    • March 1998 (Revised March 1999)
    • Case

    Shepard Quraeshi Associates (A)

    By: Lynn S. Paine and Harold F. Hogan Jr
    Samina Quraeshi, principal of Boston-based Shepard Quraeshi Associates, must decide whether to take legal action against her key employees after they leave her firm to start their own, taking with them key clients and data. Quraeshi sees the situation as reflecting... View Details
    Keywords: Ethnicity; Nationality; Ethics; Employees; Gender; Cross-Cultural and Cross-Border Issues; Immigration; Growth and Development Strategy; United States
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    Paine, Lynn S., and Harold F. Hogan Jr. "Shepard Quraeshi Associates (A)." Harvard Business School Case 398-112, March 1998. (Revised March 1999.)
    • Teaching Interest

    Transforming Health Care Delivery - MBA Field Course

    At the root of the transformation occurring in the health care industry-both in the United States and internationally-is the fundamental challenge of improving clinical outcomes while controlling costs. Addressing this challenge will require dramatic improvements... View Details
    Keywords: Health Care Delivery
    • 21 Aug 2000
    • Research & Ideas

    Inside the OR: Disrupted Routines and New Technologies

    specialized arena of MICS, but can be applied, they write, to technologies of a much broader scope, such as enterprise resource planning (ERP) systems in manufacturing, or interactive software tools that continue to revolutionize the way... View Details
    Keywords: by Hilah Geer
    • 15 Jun 2021
    • News

    HBS Addresses Racial Equity

    “We need to be educating students to work in complex environments with people of different races, genders, ethnicities, religions, and political views to make the most of these differences.” —JAN HAMMOND SENIOR ASSOCIATE DEAN “We need to be educating students to work... View Details
    Keywords: Jennifer Gillespie
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