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General Management - Faculty & Research

General Management Overview Faculty Curriculum Awards & Honors Doctoral Students February 13, 2025 Article How to Build a Life: How to Realize Your Own Love Supreme By: Arthur C. Brooks 2025 Article Sale of Private Equity–Owned Physician Practices and Physician View Details

28 Nov 2018
HBS Seminar

Jon Jachimowicz, Columbia University

25 Jun 2024
Research & Ideas

Rapport: The Hidden Advantage That Women Managers Bring to Teams

managerial practices necessitate a good rapport with workers, and some managerial styles and approaches only work if you have that good rapport. [Lack of rapport could] lead to increased turnover and low effort or so-called quiet... View Details

Keywords: by Kara Baskin; Food & Beverage

02 Sep 2015
What Do You Think?

What's Wrong With Amazon’s Low-Retention HR Strategy?

high employee turnover for many years. What’s wrong with a low-retention HR strategy? What do you think? To read more: Wayne F. Cascio, The High Cost of Low Wages, Harvard Business Review, December 2006, pp. 23-33. See also Cascio’s... View Details

Keywords: by James Heskett; Web Services; Retail; Apparel & Accessories; Consumer Products; Fashion

The Big Ditch

On August 15, 1914, the Panama Canal officially opened for business, forever changing the face of global trade and military power, as well as the role of the United States on the world stage. The Canal's creation is often seen as an example of U.S. triumphalism, but... View Details

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History of Excellence - Doctoral

Signals: Multi-Response State Representation in Reinforcement Learning By: Liangzong Ma, Ta-Wei Huang , Eva Ascarza and Ayelet Israeli 05 FEB 2025 | Faculty & Research Sale of Private Equity–Owned Physician Practices and Physician View Details

January 2008 (Revised January 2008)
Case

Two Brattle Center: A Mental-Health Clinic in Search of a Viable Operating Model

By: Robert G. Eccles

Two Brattle Center (TBC) is a struggling for-profit private mental health clinic based in Harvard Square. Its founder, Dr. Joan Wheelis, is a nationally recognized practicing psychiatrist who has developed outpatient treatment programs based on Dialectical Behavior... View Details

Keywords: Business Model; For-Profit Firms; Decision Choices and Conditions; Financial Strategy; Health Care and Treatment; Health Disorders; Medical Specialties; Nonprofit Organizations; Emotions; Health Industry; United States

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31 Oct 2023
Research & Ideas

Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change

committed over time—and that commitment can withstand turnover among both management and frontline ranks. Know that it is not an easy task to combat generations of subconscious learning and socialization around what workplace merit,... View Details

Keywords: by Katherine Hutt Scott and Barbara DeLollis

17 Jan 2023
In Practice

8 Trends to Watch in 2023

As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details

Keywords: by Avery Forman

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Behavioral Finance & Financial Stability

turnover and share prices in Hong Kong and mainland Chinese markets, especially in large-cap portfolios. See Robin’s other research here , Toomas’s other research here , and Jeffrey’s other research here . More Info Loan types and the... View Details

January 2023 (Revised April 2024)
Case

First to Fight? Culture, Tradition, and the United States Marine Corps (USMC)

By: Ranjay Gulati, Akhil Iyer and Joel Malkin

Over a history of more than 240 years, the United States Marine Corps has forged a distinct culture and institutional identity centered on its “warrior ethos.” In the wars of American history, Marines fought with uncommon valor, rising to international prominence for... View Details

Keywords: Change Management; Transformation; Talent and Talent Management; Government Administration; Management Practices and Processes; Management Systems; Organizational Change and Adaptation; Organizational Culture; Performance Effectiveness; United States

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Employee Welfare – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

part in affirming the role of the worker. To inspire company loyalty, discourage high employee turnover and unionization, and present a good face to the public, corporate managers began to focus on the well-being of the employee through... View Details

Research Summary

Dissertation: A Relational Perspective on Boundary Work: How Attorneys Manage Work-Life Boundaries

Many professionals struggle with managing boundaries between work and life outside of work. For decades researchers have been trying to understand this issue but we still have much to learn about it. With my dissertation, I aim to improve our understanding of... View Details

17 Jan 2020
In Practice

6 Traits That Set Top Business Leaders Apart

With CEO turnover climbing, many business leaders are trying to hone skills that will keep them at the helm longer. We asked professors from Harvard Business School’s General Management Unit what qualities distinguish extraordinary... View Details

Keywords: by Danielle Kost

Research Summary

Dissertation - Social Structure and Mechanisms of Collective Production:Evidence from Wikipedia

Andreea's dissertation research examines social networks in the setting of collective production, defined as collective action oriented towards production of collective goods - goods available for consumption by all members of a group whenever they... View Details

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Student Research - Doctoral

Dynamic Personalization with Multiple Customer Signals: Multi-Response State Representation in Reinforcement Learning By: Liangzong Ma, Ta-Wei Huang , Eva Ascarza and Ayelet Israeli 05 FEB 2025 | Faculty & Research Sale of Private Equity–Owned Physician Practices and... View Details

05 Jul 2012
What Do You Think?

Why Is Trust So Hard to Achieve in Management?

effectiveness and of achievement at all costs" (Liam); (3) "excessive turnover and continuous change" (Marlis Krichewsky); (4) leaders who "use ambiguity and weasel words in their promises" (Jim Conlow); (5)... View Details

Keywords: by James Heskett

06 Jun 2018
Research & Ideas

Cut Salaries or Cut People? The Best Way to Survive a Downturn

could get up to speed quickly elsewhere. The bottom line So is it wise in a downturn to save expenses by slashing commissions? Depends, Stanton says. If the workers leave during down months, then cutting compensation might work because View Details

Keywords: by Rachel Layne

16 Jan 2013
Research & Ideas

The Messy Link Between Slave Owners and Modern Management

of capitalism. Slave owners were able to collect data on their workforce in ways that other business owners couldn't because they had complete control over their workers. They didn't have to worry about turnover or recruiting new workers,... View Details

Keywords: by Katie Johnston

10 May 2021
Research & Ideas

Who Has Potential? For Many White Men, It’s Often Other White Men

the partners worried the high turnover was damaging the firm’s competitive edge, according to research by Robin Ely, the Diane Doerge Wilson Professor of Business Administration at Harvard Business School, who studies race and gender... View Details

Keywords: by Dina Gerdeman

Publications