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  • July 1990 (Revised August 1995)
  • Case

Symantec--1982-90

By: Nitin Nohria
As Symantec grew from a small, upstart software development company to a major player in the software development industry, the channels of information flow and the internal communication needs of the company became more complex. The geographically-dispersed structure... View Details
Keywords: Applications and Software; Communication Technology; Communication; Organizational Change and Adaptation; Employee Relationship Management; Growth and Development; Knowledge Dissemination; Knowledge Sharing; Knowledge Management; Information Technology Industry; United States
Related
  • May 2023 (Revised June 2023)
  • Case

Harvard University and Urban Mining Industries: Decarbonizing the Supply Chain

By: Shirley Lu and Robert S. Kaplan
The case describes Harvard University’s consideration to decarbonize its supply chain by replacing cement with a low-carbon substitute called Pozzotive®. Developed and produced by Urban Mining Industries, Pozzotive® is a ground-glass material made with post-consumer... View Details
Keywords: Carbon Emissions; Blockchain; Supply Chain; Green Technology; Climate Change; Environmental Sustainability
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    Roy D. Shapiro

    Roy D. Shapiro is the Philip Caldwell Professor of Business Administration at the Harvard University Graduate School of Business Administration.  He is currently the faculty co-chair of the School's Technology and Operations Management Unit... View Details

    • October 2019 (Revised January 2020)
    • Supplement

    Dulcie Madden (B)—A Difficult Choice

    By: Shikhar Ghosh and Shweta Bagai
    This is part of a three-case series that follows Dulcie Madden's journey as a founder over five years. Case (A) is about managing growth and cash flow; Case (B) is about the exit decision and conditions on a sale; Case (C) shows Madden dealing with adversity and the... View Details
    Keywords: Entrepreneurial Management; Family; Family Conflicts; Founders' Agreements; Growth And Development; Hardware; VC; Scaling; Start-up; Female Ceo; Risk Assessment; Entrepreneurship; Growth Management; Cash Flow; Equity; Success; Failure; Acquisition; Business Model; Information Technology; Valuation; Family and Family Relationships; Information Infrastructure
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    • 08 Feb 2012
    • News

    New money fund rules could speed consolidation

      Philippe van der Beck

      Philippe van der Beck is an Assistant Professor in the Finance Unit at Harvard Business School. He teaches the Finance I course in the MBA required curriculum. Philippe’s research interests are in empirical asset pricing, sustainable finance, and structural estimation.... View Details
      • September 1974 (Revised July 1979)
      • Background Note

      A Note on Process Analysis

      By: Paul W. Marshall
      Provides an introductory note to production processes and the use of flow diagram. View Details
      Keywords: Production; Management Analysis, Tools, and Techniques
      Related
      • March 2005 (Revised December 2005)
      • Case

      Actis & CDC: A New Partnership

      By: G. Felda Hardymon and Ann Leamon
      The senior managing partner of Actis, a leading private equity investor in emerging markets, must decide whether to go into the market to raise money. Actis was spun out of CDC, a 50-year-old division of the U.K.'s Department for International Development, and is... View Details
      Keywords: Private Equity; Partners and Partnerships; Emerging Markets; Financial Services Industry; United Kingdom
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        William R. Kerr

        William Kerr is the D’Arbeloff Professor of Business Administration at Harvard Business School. Bill is Senior Associate Dean for Faculty Development and Research, co-director of Harvard’s Managing the Future of Work initiative, and faculty chair of the... View Details

        Keywords: management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting
        • February 2002 (Revised December 2003)
        • Exercise

        Incentives Game, The

        By: Jason R. Barro, Brian J. Hall and Jonathan Lim
        This exercise provides an opportunity to gain insight about designing, negotiating, and responding to incentives. The setting is investment management. A class is divided into a certain number of investment firms. Each company has one CEO and begins with four portfolio... View Details
        Keywords: Motivation and Incentives; Compensation and Benefits; Investment; Management
        Related
        • 2019
        • Working Paper

        Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 9 Organizing to Rationalize

        By: Carliss Y. Baldwin
        The purpose of this chapter is to explain what the technologies of flow production with stochastic bottlenecks require and reward in organizations. I argue that organizations successfully implementing these technologies are likely to have unified governance and... View Details
        Keywords: Information Technology; Organizational Design; Management Teams; Business History
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          Waze Connected Citizens Program

          Di-Ann Eisnor, Director of Growth at Waze, founded the company’s Connected Citizens Program (CCP), a data-sharing partnership that provided officials with traffic incident and congestion data in exchange for data on anticipated road closures, re-routing, etc.... View Details
          • November 2020
          • Supplement

          Valuing Celgene's CVR

          By: Benjamin C. Esty and Daniel Fisher
          When Bristol-Myers Squibb (BMS) acquired Celgene Corporation in November 2019, Celgene shareholders received cash, BMS stock, and a contingent value right (CVRs) that would pay $9 if the U.S. Food and Drug Administration (FDA) approved three of Celgene’s late stage... View Details
          Keywords: Mergers and Acquisitions; Value; Valuation; Judgments; Decision Making; Cash Flow; Financial Instruments; Cognition and Thinking; Pharmaceutical Industry; Biotechnology Industry; United States
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          • June 1994 (Revised October 1999)
          • Background Note

          Beer Game, The: Board Version

          By: Janice H. Hammond
          The beer game is an exercise that demonstrates supply channel dynamics. Simulates the flow of material and information in a simplified channel of beer production and distribution, focusing on the linkages among a beer manufacturer, its distributors, a wholesaler, and a... View Details
          Keywords: Cost Management; Information; Distribution Channels; Production; Supply Chain Management; Problems and Challenges
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          • October 2020
          • Article

          IQ from IP: Simplifying Search in Portfolio Choice

          By: Huaizhi Chen, Lauren Cohen, Umit Gurun, Dong Lou and Christopher J. Malloy
          Using a novel database that tracks web traffic on the SEC’s EDGAR servers between 2004 and 2015, we show that mutual fund managers gather information on a very particular subset of firms and insiders, and their surveillance is very persistent over time. This tracking... View Details
          Keywords: Tracked Trades; Return Predictability; Institutional Trading; Insider Trading; Institutional Investing; Information; Investment Portfolio; Decisions; Management
          Related
          • December 1986 (Revised November 1990)
          • Case

          Club Med (B)

          Highlights the issue of high employee turnover in a multi-site, international subsidiary of a large resort company. Also described are service-quality problems the company has because the amount of value added through employee interaction with customers is high.... View Details
          Keywords: Globalized Firms and Management; Retention; Recruitment; Cross-Cultural and Cross-Border Issues; Tourism Industry; United States
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          • April 2003
          • Case

          Captain Crisis in the United States Army, The

          From 1989 to 1999, the Army watched as captain attrition rose from a planned and acceptable 6.7% to a staggering 10.6%. At the beginning of a new century, the Army leadership is concerned that current and projected staffing levels for junior officers are insufficient... View Details
          Keywords: Human Capital; Retention; Government and Politics; Public Administration Industry
          Related
          • 2024
          • Working Paper

          Hidden Risk

          By: Daniel Barth, Phillip Monin, Emil Siriwardane and Adi Sunderam
          Since 2013, large U.S. hedge fund advisers have been required to report risk exposures in their regulatory filings. Using these data, we first establish that managers’ perceptions of risk contain useful information that is not embedded in fund returns. Investor flows... View Details
          Keywords: Corporate Disclosure; Investment Funds; Risk and Uncertainty; Investment Return; Communication Strategy; Financial Services Industry
          Related
          • 2012
          • Article

          Friends with Money

          By: Christopher Parsons, J. Engelberg and P. Gao
          When banks and firms are connected through interpersonal linkages—such as their respective management having attended college or previously worked together—interest rates are markedly reduced, comparable with single shifts in credit ratings. These rate concessions do... View Details
          Keywords: Social and Collaborative Networks; Interest Rates; Banking Industry
          Related
          • September 2021
          • Case

          TAV Airports: Acquiring Almaty International

          By: Juan Alcácer and Esel Çekin
          The case opens in April 2020 with Sani Şener, CEO of TAV Airports, a vertically integrated regional airport operator headquartered in Istanbul, Turkey, and his team discussing the pending acquisition of the Almaty International Airport in Kazakhstan. The company had... View Details
          Keywords: Airports; COVID-19 Pandemic; Strategy; Mergers and Acquisitions; Bids and Bidding; Air Transportation Industry; Central Asia; Turkey
          Related