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  • All HBS Web  (12,823)
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  • May 2016
  • Case

OPET: Precision Marketing in Uncertain Times

By: Rajiv Lal, Esel Çekin and Eren Kuzucu
During Timucin Guler’s decade at OPET, a prominent fuel distributor in Turkey, he transformed the definition of marketing in the company. Under Guler’s lead, OPET, once a local player in the downstream distribution market, became the second largest fuel distributor in... View Details
Keywords: Customer Satisfaction; Customer Service; Emerging Market; Focusing On Customers; Competition; Turkey; Loyalty Program; Marketing Strategy; Downstream Distribution; Customer Relationship Management; Energy Industry; Turkey
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Lal, Rajiv, Esel Çekin, and Eren Kuzucu. "OPET: Precision Marketing in Uncertain Times." Harvard Business School Case 516-087, May 2016.
  • March 1996
  • Article

Track One Time Charges' Future Effects

By: David F. Hawkins
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Hawkins, David F. "Track One Time Charges' Future Effects." Accounting Bulletin, no. 36 (March 1996).
  • May 2010 (Revised September 2013)
  • Case

Friend Bank: The Time for Hope

By: Clayton S. Rose and Aldo Sesia
In 2010, Friend Bank was entering the fifth year of Hope Harris Johnson's ambitious 20-year growth plan to transform her family's one branch community bank into an institution with a substantial presence in southeastern Alabama. Harris Johnson was pleased, so far, with... View Details
Keywords: Family Business; Financial Crisis; Banks and Banking; Growth and Development Strategy; Risk Management; Family Ownership; Competitive Advantage; Banking Industry; Alabama
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Rose, Clayton S., and Aldo Sesia. "Friend Bank: The Time for Hope." Harvard Business School Case 310-070, May 2010. (Revised September 2013.)
  • June 2007 (Revised February 2008)
  • Case

Ericsson: Leading in Times of Change

By: Das Narayandas, Vincent Marie Dessain, Daniela Beyersdorfer and Anders Sjoman
After its dramatic corporate turnaround, the Swedish telecom infrastructure company Ericsson hires a new CEO to bring the former Swedish flagship company back on track. Puts students in the shoes of Carl-Henric Svanberg, an industry outsider and CEO of locks group Assy... View Details
Keywords: Restructuring; Profit; Leading Change; Goals and Objectives; Managerial Roles; Organizational Change and Adaptation; Problems and Challenges; Sweden
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Narayandas, Das, Vincent Marie Dessain, Daniela Beyersdorfer, and Anders Sjoman. "Ericsson: Leading in Times of Change." Harvard Business School Case 507-074, June 2007. (Revised February 2008.)
  • September 2000 (Revised January 2001)
  • Case

Managing IBM Research in Internet Time

IBM must adapt its research process to the volatility of the Internet market. Issues include incentives, research charter, reward systems, and linkages to business units and customers. View Details
Keywords: Internet and the Web; Research and Development; Information Technology Industry
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Chesbrough, Henry W. "Managing IBM Research in Internet Time." Harvard Business School Case 601-058, September 2000. (Revised January 2001.)
  • Article

Describing Wait Time Bottlenecks for ED Patients Undergoing Head CT

By: Jonathan G. Rogg, Robert S. Huckman, Michael Lev, Ali Raja, Yuchiao Chang and Benjamin White
Study objectives: Facing increased utilization and subsequent capacity and budget constraints, EDs must better understand bottlenecks and their effect on process flow to improve process efficiency. The primary objective of this study was to identify bottlenecks in... View Details
Keywords: Health Care; Bottleneck; Health Care and Treatment; Operations; Health Industry; United States
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Rogg, Jonathan G., Robert S. Huckman, Michael Lev, Ali Raja, Yuchiao Chang, and Benjamin White. "Describing Wait Time Bottlenecks for ED Patients Undergoing Head CT." American Journal of Emergency Medicine 35, no. 10 (October 2017): 1510–1513.
  • 03 Jun 2015
  • What Do You Think?

Is the Time Right for Self-Management?

The more thoughtful of them provide a primer on applying the concept. Deborah Nixon's comment echoed several others when she said the idea has been around a long time in other forms, by other names. "The larger an organization... View Details
Keywords: by James Heskett; Retail
  • 12 May 2020
  • Research & Ideas

It’s Time To Relaunch Your Remote Team

make sure everyone is on the same page about the most fundamental questions. “While team launches set the course of a group at the moment it comes together, relaunches act as resets.” Reassess available resources: The relaunch is a time... View Details
Keywords: by Tsedal Neeley
  • 20 Aug 2008
  • Op-Ed

The Time is Right for Creative Capitalism

In a much admired and debated speech given at the World Economic Forum in Davos last January, Bill Gates said that many of the world's biggest problems cannot be fixed by philanthropy, but instead require free-market capitalism—"creative capitalism"—to solve.... View Details
Keywords: by Nancy Koehn
  • December 2024 (Revised April 2025)
  • Exercise

Broadening The New York Times Bundle

By: Sara McKinley Torti
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Torti, Sara McKinley. "Broadening The New York Times Bundle." Harvard Business School Exercise 825-093, December 2024. (Revised April 2025.)
  • March 1, 1999
  • Article

Time For the Big Small Company

By: L. M. Applegate
Keywords: Business Ventures
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Applegate, L. M. "Time For the Big Small Company." Mastering Information Management Series Financial Times (March 1, 1999).
  • March 2013
  • Teaching Note

Your Social Network Over Time (TN)

By: Mikolaj J. Piskorski and Andreea Gorbatai
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Piskorski, Mikolaj J., and Andreea Gorbatai. "Your Social Network Over Time (TN)." Harvard Business School Teaching Note 713-485, March 2013.
  • 7 Mar 1991
  • Lecture

Contractual Governance and Investment Time Horizons

By: W. Carl Kester
Keywords: Governance; Contracts; Investment
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Kester, W. Carl. "Contractual Governance and Investment Time Horizons." Lecture at the Meeting of the Study Group on Policies Influencing Technological Innovations, Council on Foreign Relations, New York, NY, March 7, 1991. (Guest speaker.)
  • December 1998
  • Case

Time Warner, Inc.: New Business Opportunity

By: Robert J. Dolan
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Dolan, Robert J. "Time Warner, Inc.: New Business Opportunity." Harvard Business School Case 599-068, December 1998.
  • 05 Oct 2020
  • Book

Want to Be Happier? Make More Free Time

hesitation, she opted for the higher-paying position in a new city, figuring it would be an adventure with her partner of eight years and lead to more exciting work opportunities down the road. It’s a choice many people face at key times... View Details
Keywords: by Dina Gerdeman
  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

sources and gather new perspectives." Bennett and Lemoine recommend reaching out “to partners, customers, researchers, trade groups, and perhaps even competitors” in times of uncertainty, in order to understand the impact of this... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • February 2021
  • Case

Board Director Dilemmas—New Year, New Timing

By: Suraj Srinivasan, David G. Fubini and Amram Migdal
This case focuses on a junior partner at a private equity (PE) firm who sits on the board of one of the firm’s portfolio companies. In the case, the board member asks the CEO to accelerate a cost-cutting initiative and looks to a seasoned industry veteran who is also a... View Details
Keywords: Board Directors; Governing and Advisory Boards; Strategy; Decision Making
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Srinivasan, Suraj, David G. Fubini, and Amram Migdal. "Board Director Dilemmas—New Year, New Timing." Harvard Business School Case 121-043, February 2021.
  • November 1996
  • Article

Is Time Running out for Pooling-of-interests?

By: David F. Hawkins
Keywords: Interests
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Hawkins, David F. "Is Time Running out for Pooling-of-interests?" Accounting Bulletin, no. 43 (November 1996).
  • May 2009 (Revised March 2012)
  • Teaching Note

Les is More, Times Four (TN)

By: Noam T. Wasserman
Teaching Note for [807173]. View Details
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Wasserman, Noam T. "Les is More, Times Four (TN)." Harvard Business School Teaching Note 809-138, May 2009. (Revised March 2012.)
  • February 17, 2008
  • Article

Family First In Tough Marketing Times

By: John A. Quelch
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Quelch, John A. "Family First In Tough Marketing Times." FT.com (February 17, 2008).
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