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  • 07 May 2019
  • News

Global Workers Are Ready for Retraining

  • 16 May 2000
  • Research & Ideas

Getting the Message: How the Internet is Changing Advertising

million within five years. "The creative side, which is what matters in the advertising business, can't be fully explored until the technology has improved," says Silk. Judging by the numbers, that View Details
Keywords: by Susan Young

    Brian J. Hall

    Brian J. Hall is the Albert H. Gordon Professor of Business Administration at Harvard Business School. He served as the Unit Head for the Negotiation, Organizations and Markets (NOM) Unit for 14 years. Previously, he was an assistant professor of economics in the... View Details

    Keywords: consulting; consulting; consulting; consulting; consulting; consulting; consulting; consulting; consulting; consulting; consulting; consulting
    • January 2025 (Revised April 2025)
    • Case

    Blue Frontier: Disrupting Air Conditioning

    By: Rosabeth Moss Kanter and Jacob A. Small
    Serial entrepreneur Daniel Betts founded Blue Frontier in South Florida to offer a climate-friendly solution to increase air conditioning efficiency and dehumidify using new technology he developed. Backed by significant venture capital, Blue Frontier had to choose... View Details
    Keywords: Entrepreneurship; Climate Change; Environmental Sustainability; Technological Innovation; Market Entry and Exit; Performance Efficiency; Business Strategy; Florida
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      Joseph B. Fuller

      Joseph Fuller is a Professor of Management Practice in General Management and Entrepreneurship. He founded and co-leads the school’s project, Managing the Future of Work, as well as the Harvard Project on the Workforce. He currently leads the FIELD Global Capstone... View Details

      • October 2000 (Revised May 2001)
      • Case

      Digitas (A): Strategic Interactive Group

      By: Rosabeth M. Kanter, David Lane and Courtenay Sprague
      Kathy Biro, president of Digitas, an e-strategy consulting firm, has successfully grown out of the company's roots in the strategic interactive group. Her challenges now include managing the integration of the SIG with Digitas's other component, direct marketing firm... View Details
      Keywords: Change Management; Business Strategy; Internet and the Web; Integration; Expansion; Business or Company Management; Business Model; Organizational Design; Consulting Industry; Massachusetts
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        The Magic That Makes Customer Experiences Stick

        The field of customer experience (CX) design — which aims to ensure that customers have positive touch points with companies while buying and consuming their products and services — has grown quickly in recent years. Research has shown that memorable experiences,... View Details

        • 06 Feb 2014
        • News

        Smartphones Make You Tired and Unproductive, Study Says

        • October 2005 (Revised February 2006)
        • Case

        Reactivity: A Case of Re-Invention

        By: Myra M. Hart and Sylvia Sensiper
        By the time Glenn Osaka joined Reactivity as its new CEO in January 2001, the Internet bubble had burst, the financial markets had turned, and the company's core businesses were drying up. He was not hired to lead a turnaround, but Osaka found that the firm's future... View Details
        Keywords: Management Style; Venture Capital; Organizational Culture; Applications and Software; Leadership Style; Product; Transformation; Organizational Change and Adaptation; Entrepreneurship; Growth and Development Strategy; Information Technology Industry; Information Technology Industry
        Related

          Steven C. Wheelwright

          Steve Wheelwright is the Edsel Bryant Ford Professor of Business Administration, Emeritus at Harvard Business School.

          Following his retirement from HBS in 2006, he served with former Dean Kim B. Clark at BYU-Idaho and then from 2007-2015 he served as... View Details

          • 27 Apr 2020
          • News

          The pandemic is liberating firms to experiment with radical new ideas

          • 03 Jan 2013
          • Working Paper Summaries

          The Value of Advice: Evidence from Mobile Phone-Based Agricultural Extension

          Keywords: by Shawn A. Cole; Agriculture & Agribusiness
          • 14 May 2019
          • Research & Ideas

          Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery

          by consulting company Accenture, Soltes argues that such codes can be worth quite a lot to companies—but only if they go beyond generic platitudes to create a tool that employees can actually use. Author of the book Why They Do It: Inside... View Details
          Keywords: by Michael Blanding

            Srikant M. Datar

            Srikant M. Datar became the eleventh dean of Harvard Business School on 1 January 2021. During his tenure as a faculty member, he served as Senior Associate Dean for University Affairs (including Faculty Chair of the Harvard Innovation Lab), for Research, for... View Details

            Keywords: high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology
            • February 1997 (Revised April 1997)
            • Case

            Harrington Financial Group

            By: Robert C. Merton and Alberto Moel
            In early 1997, Harrington Bank, a small Indiana savings and loan (thrift) wondered what its next move should be. Harrington was acquired in 1988 by the principals of Smith Breeden Associates, a money-management and consulting firm specializing in the application of... View Details
            Keywords: Banks and Banking; Mergers and Acquisitions; Price; Risk Management; Mortgages; Contracts; Asset Management; Investment; Financial Services Industry
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              Gary P. Pisano

              Gary Pisano is the Harry E. Figgie, Jr. Professor of Business Administration at the Harvard Business School where he has been on the faculty since 1988. From 2018-2023, Pisano was Harvard Business School’s Senior Associate Dean for Faculty Promotion and... View Details

              Keywords: biotechnology; electronics; health care; manufacturing; pharmaceuticals

                George Serafeim

                George Serafeim is the Charles M. Williams Professor of Business Administration at Harvard Business School. He co-leads a Lab, within Harvard's Digital, Data, Design Institute, and serves on the faculty steering commitee of Harvard University's Salata Institute. He... View Details

                Keywords: green technology; green technology; green technology; green technology; green technology; green technology; green technology
                • August 2012
                • Case

                Jess Westerly at Kauflauf GmbH

                By: John J. Gabarro and Colleen Kaftan
                Jess Westerly is the assistant product owner of CRM applications for computer and office supply wholesalers and retailers at Kauflauf, a fast-growing provider of subscription enterprise software headquartered in Heidelberg, Germany. Only months into her job, outsider... View Details
                Keywords: Applications and Software; Organizational Culture; Organizational Change and Adaptation; Change Management; Leading Change; Behavior; Salesforce Management; Social and Collaborative Networks; Planning; Web Services Industry; Germany
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                • 13 Jan 2020
                • Blog Post

                Blending my Tech and Managerial Mindsets

                influenced your decision to go into consulting and then to join ClimaCell? My summer months at HBS were spent with McKinsey & Company in the Boston office. My challenge there was exactly what I was looking for: applying View Details
                • Career Coach

                Jade Haynes

                Jade brings experience from consulting, VC, and startups. She enjoys helping students looking to pivot into investing, BigTech, and consulting, especially those without previous experience. As a former consultant she is excited to help... View Details