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  • August 1979 (Revised November 1996)
  • Background Note

Framework for Analyzing Work Groups

Presents a model for understanding the behavior and evolution of primary, stable work groups over time. Model describes contextual factors, design factors and emergent culture as determinants of group behavior and performance. In addition, describes emergent behavior,... View Details
Keywords: Analysis; Groups and Teams; Organizations
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McCaskey, Michael B. "Framework for Analyzing Work Groups." Harvard Business School Background Note 480-009, August 1979. (Revised November 1996.)
  • October 1996
  • Article

Assessing the Work Environment for Creativity

By: T. M. Amabile, R. Conti, H. Coon, J. Lazenby and M. Herron
We describe the development and validation of a new instrument, KEYS: Assessing the Climate for Creativity, designed to assess perceived stimulants and obstacles to creativity in organizational work environments. The KEYS scales have acceptable factor structures,... View Details
Keywords: Creativity; Motivation and Incentives; Organizational Culture; Innovation and Invention; Groups and Teams; Performance; Research; Theory
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Amabile, T. M., R. Conti, H. Coon, J. Lazenby, and M. Herron. "Assessing the Work Environment for Creativity." Academy of Management Journal 39, no. 5 (October 1996): 1154–1184.
  • March 2012
  • Article

Racial Diversity, Racial Asymmetries, and Team Learning Environment: Effects on Performance

By: Robin J. Ely, Irene Padavic and David A. Thomas
This paper argues that learning in cross-race interactions is critical for work teams to realize performance benefits from racial diversity but that diversity is a liability when society's negative stereotypes about racial minorities' competence inhibit such... View Details
Keywords: Groups and Teams; Performance; Learning; Diversity
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Ely, Robin J., Irene Padavic, and David A. Thomas. "Racial Diversity, Racial Asymmetries, and Team Learning Environment: Effects on Performance." Organization Studies 33, no. 3 (March 2012): 341–362.
  • 26 Jun 2015
  • News

Get Rid of Unhealthy Competition on Your Team

  • 01 Sep 2013
  • News

The trouble with grade inflation: It works

  • 01 May 2020
  • What Do You Think?

Does Remote Work Mix with Organizational Culture?

consultants to live anywhere have been effective ways of recruiting talent. However, while these people may live anywhere, they carry out most of their work in teams on the road. My concern is the impact on... View Details
Keywords: by James Heskett
  • 27 Sep 2021
  • News

Managing Through Crunch time—Without Burning Out Your Team

  • 30 Mar 2022
  • News

To Retain Employees, Support Their Passions Outside Work

  • May 8, 2020
  • Article

Lead Your Team Into a Post-Pandemic World

By: Hubert Joly
The unprecedented COVID-19 pandemic has tested leaders, especially as it relates to how they lead their workers. As the crisis goes on, many that the author has spoken with have begun to frame it around three distinct phases: The Shelter-in-Place Phase, the Re-opening... View Details
Keywords: COVID-19; Re-opening; Health Pandemics; Leadership; Employees; Communication; Human Needs
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Joly, Hubert. "Lead Your Team Into a Post-Pandemic World." Harvard Business Review Digital Articles (May 8, 2020).
  • 24 Mar 2022
  • Research & Ideas

Rituals at Work: Teams That Play Together Stay Together

one study, to understand how routines impart meaning, the researchers asked about 300 employed people to describe activities they do at work that aren’t related to their jobs and also assessed workers’ feelings about their jobs. One... View Details
Keywords: by Kristen Senz

    Racial Diversity, Racial Asymmetries, and Team Learning Environment: Effects on Performance

    This paper argues that learning in cross-race interactions is critical for work teams to realize performance benefits from racial diversity but that diversity is a liability when society's negative stereotypes about racial minorities' competence inhibit such... View Details
    • 05 Jul 2022
    • Op-Ed

    Hear Me Out: Introverts Can Be Loud and You Might Like Microsoft Teams

    operator should be responsible for putting his own order away in the proper place. Every driver in the industry would loudly applaud this change.” Chris KilmerApalachin, New York Feedback or ideas to share? Email the Working Knowledge... View Details
    Keywords: by Danielle Kost
    • 03 Jun 2020
    • Blog Post

    Jeff Surette and Mike Peters: A Winning Team at TB12

    growing company, and they have worked closely with their team to ask the right questions, provide cross-functional perspectives, and make decisions that help the company succeed. What’s Next for TB12? As... View Details
    Keywords: Consumer Products / Retail
    • 27 Dec 2018
    • Working Paper Summaries

    Team Learning Capabilities: A Meso Model of Sustained Innovation and Superior Firm Performance

    Keywords: by Jean-François Harvey, Henrik Bresman, and Amy C. Edmondson
    • 08 Sep 2014
    • Research & Ideas

    The Strategic Way To Hire a Sales Team

    Google and Groupon, for instance, a higher percentage of employees work in sales than engineering or data mining. And at Facebook the salesforce's ability to translate 'likes' into advertisers will make or break that company's valuation... View Details
    Keywords: by Carmen Nobel
    • Article

    Timing is Everything: The Importance of Finding the Right Moment in Leading Teams

    Great team leaders have superb timing. We explore in this article two different types of timing that leaders need to help their teams. First, they understand when teams are naturally open to help, and what kinds of help to give teams at predictable times in... View Details

    Keywords: Strategy; Groups and Teams; Leadership Style
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    Wageman, Ruth, Colin M. Fisher, and J. Richard Hackman. "Timing is Everything: The Importance of Finding the Right Moment in Leading Teams." Organizational Dynamics 38, no. 3 (July–September 2009): 192–203.
    • 14 May 2007
    • Research & Ideas

    The Key to Managing Stars? Think Team

    that despite their talent, knowledge, experience, and reputation, who they work with really matters for sustaining top performance," say the authors. The article, "The Effects of Colleague Quality on Top Performance: The Case of... View Details
    Keywords: by Martha Lagace
    • 08 Mar 2017
    • News

    The Expert’s Guide to Crying at Work

    • 18 Apr 2011
    • News

    It's Not Nagging: Why Persistent, Redundant Communication Works

    • 03 Nov 2022
    • News

    Introducing The Forbes Future Of Work 50

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