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  • All HBS Web  (2,888)
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  • All HBS Web  (2,888)
    • People  (24)
    • News  (779)
    • Research  (1,128)
    • Events  (1)
    • Multimedia  (19)
  • Faculty Publications  (336)
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  • 22 Mar 2021
  • Research & Ideas

How to Learn from the Big Mistake You Almost Make

What if businesses could learn from their worst mistakes without actually making them? How might the same progress and innovation occur, without firms incurring the costs associated with such errors? The results of a recent study about... View Details
Keywords: by Kristen Senz; Health
  • October 2015
  • Case

Beyond the Classroom: OPM Councils

By: Lynda M. Applegate and Jim Sharpe
Three participants from the OPM Executive Ed program struggle to launch small group sessions with a goal of continuing their learning from each other beyond the classroom. View Details
Keywords: Group Dynamics; Team Building; Groups and Teams
Citation
Educators
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Applegate, Lynda M., and Jim Sharpe. "Beyond the Classroom: OPM Councils." Harvard Business School Case 816-056, October 2015.
  • Web

1.17 Field Based Learning / Independent Projects | MBA

1.17 Field Based Learning / Independent Projects 1.0 Academic Information & Policies HBS students may have the opportunity to experience faculty-supervised, field-based learning during their MBA Program. The... View Details
  • 24 Jul 2014
  • Blog Post

Create a Content Marketing Strategy for your Talent Acquisitions Team

program and are building out a social media presence to support your branding efforts. But what strategy has been put in place to leverage that social media presence to attract the right talent? Creating a content marketing strategy for your talent acquisitions View Details
  • July – August 2011
  • Article

Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units

By: I. M. Nembhard and A. L. Tucker
Dynamic service settings-characterized by workers who interact with customers to deliver services in a rapidly changing, uncertain, and complex environment (e.g., hospitals)-play an important role in the economy. Organizational learning studies in these settings have... View Details
Keywords: Experience and Expertise; Customer Focus and Relationships; Learning; Health Care and Treatment; Service Delivery; Performance Improvement; Quality; Groups and Teams; Cooperation; Health Industry
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Nembhard, I. M., and A. L. Tucker. "Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units." Organization Science 22, no. 4 (July–August 2011): 907–922.
  • Blog

Crossing the Bridge from Program Learning to Practical Application

contemplation after the program can help you enable a fuller implementation of the learning," she explained. "I also try to give participants opportunities for 'easy wins' by offering some templates based on how I applied what I learned... View Details
  • 22 Nov 2017
  • News

How to Build a Winning Culture on a Losing Team

Subscribe on iTunes Subscribe on SoundCloud More Skydeck episodes Dan Morrell: Between 2013 and 2016 the NBA's Philadelphia 76ers were one of the worst teams in the league. In 2014 they tied an NBA record with 24 consecutive losses. And... View Details
  • 29 Aug 2018
  • Blog Post

From the Classroom to the Workplace: How I Applied Learnings to my Internship

at HBS. First, working in Berlin with a truly multicultural team for the first time in my career, highlighted to me the importance of understanding cultural diversity, and personal preferences, which was the main View Details
Keywords: Consumer Products / Retail
  • 12 Oct 2022
  • Research & Ideas

When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb

Side to Fintech White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/xijian View Details
Keywords: by Pamela Reynolds; Technology; Travel
  • 17 Dec 2015
  • News

Design Thinking: Hands-On Learning At The Harvard Innovation Lab

regulating fishing, while another team worked with homeless people to create artwork that would generate income. “The students are fantastic,” says Datar. “A key aspect of the experience is learning to... View Details
  • 24 Apr 2018
  • Op-Ed

Op-Ed: What Mark Zuckerberg Can Learn About Crisis Leadership from Starbucks

Facebook’s current data privacy crisis, could learn a lot from Johnson. Let’s examine how Johnson and Zuckerberg measured up against what I have identified as 7 Lessons for Leading in Crisis. #1: Face reality, starting with yourself.... View Details
Keywords: by Bill George; Technology; Food & Beverage
  • 05 Jul 2006
  • Working Paper Summaries

Implementing New Practices: An Empirical Study of Organizational Learning in Hospital Intensive Care Units

Keywords: by Anita L. Tucker, Ingrid M. Nembhard & Amy C. Edmondson; Health
  • 24 Apr 2020
  • Op-Ed

Lessons from the NFL: Virtual Hiring, Leadership, Building Teams and COVID-19

talent during the 2020 season, and millions on top of that for coaches, managers, and other front office staff. How can teams ensure that these dollars are well spent? And what can companies learn from the... View Details
Keywords: by Sarah Abbott , Boris Groysberg, Tali Groysberg, and Abhijit Naik; Sports
  • 22 Feb 2022
  • Blog Post

Lessons Learned from My HBS Career Journey in Environmental Sustainability

functions Allow me to develop strong professional relationships Be a launch pad for future career growth I found this ideal role with BCG Boston, and am excited to join them after graduation, and wanted to share some of the lessons I’ve View Details
Keywords: Energy / Cleantech
  • 01 Jun 2002
  • News

Up to the Challenge: Lori Schock - Listen and Learn

reduced the deductible students have to pay before being reimbursed for prescriptions from over $700 to under $200. “This was a true team effort, with many students working together,” she notes. “It was rewarding to play a small part in... View Details
Keywords: Kathleen Brill
  • 22 Mar 2017
  • Blog Post

3 Lessons I Learned as a Social Enterprise Summer Fellow

I realized this summer that it’s not only a question of “will I enjoy being around my teammates” but perhaps more importantly “will being on this team help me to become the type of person that I want to be”? For me, the latter question... View Details
  • January–February 2025
  • Article

Want Your Company to Get Better at Experimentation?: Learn Fast by Democratizing Testing

By: Iavor Bojinov, David Holtz, Ramesh Johari, Sven Schmit and Martin Tingley
For years, online experimentation has fueled the innovations of leading tech companies, enabling them to rapidly test and refine new ideas, optimize product features, personalize user experiences, and maintain a competitive edge. The widespread availability and lower... View Details
Keywords: Technological Innovation; AI and Machine Learning; Analytics and Data Science; Product Development; Competitive Advantage
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Bojinov, Iavor, David Holtz, Ramesh Johari, Sven Schmit, and Martin Tingley. "Want Your Company to Get Better at Experimentation? Learn Fast by Democratizing Testing." Harvard Business Review 103, no. 1 (January–February 2025): 96–103.
  • 01 Mar 2016
  • News

HBS Fund Helps Fuel Faculty Research and New Learning Experiences

a family business, her team spoke to more than 1,100 CEOs, eventually finding striking differences in managerial styles and productivity in firms run by family members relative to their external counterparts. Over the past several years,... View Details
  • 21 Mar 2025
  • News

What We Can Learn From “The Oracle of Wall Street”

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. Byron Wien (MBA 1956) was a Wall Street icon. He had a 50-year career that included chief investment strategist roles at Morgan Stanley and Blackstone, and was well... View Details
Keywords: Finance
  • 06 Apr 2017
  • Blog Post

3 Lessons I Learned as a Social Enterprise Summer Fellow

I realized this summer that it’s not only a question of “will I enjoy being around my teammates” but perhaps more importantly “will being on this team help me to become the type of person that I want to be”? For me, the latter question... View Details
Keywords: Nonprofit / Government
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