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  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

firm maintain a unified focus and operational consistency in new and existing points of sale around the world. One measure that Kompel and his team were considering was the Balanced Scorecard, a tool traditionally used by top management.... View Details
Keywords: Martha Lagace
  • 17 Nov 2015
  • First Look

November 17, 2015

economist E.R.A. Seligman supported RPM as a legitimate tactic to protect small businesspeople and enhance non-price competition. The breakdown of legal and economic consensus regarding what constituted “unfair competition” allowed... View Details
Keywords: Sean Silverthorne
  • 24 Nov 2009
  • First Look

First Look: Nov. 24

and Frances X. Frei Publication:Chap. 8 in Operational Control in Asset Management: Processes and Costs. 1st ed., edited by Michael Pinedo, 154-168. Denmark: SimCorp StrategyLab, 2010 Abstract This chapter examines patterns in the cost... View Details
Keywords: Martha Lagace
  • 07 Apr 2009
  • First Look

First Look: April 7, 2009

between domestic employment conditions and the growth of foreign operations by American firms have led to calls for increased taxation on foreign operations—the so-called "end to tax breaks for companies that ship our jobs... View Details
Keywords: Martha Lagace
  • 21 Oct 2008
  • First Look

First Look: October 21, 2008

the leading provider of virtualization software. Now it faced the kind of threat that every software company dreaded most: Microsoft, the world's largest software maker, was taking direct aim at its core market. As of June 2008, buyers of Microsoft's Windows Server... View Details
Keywords: Martha Lagace
  • 08 Feb 2011
  • First Look

First Look: Feb. 8

editors, teachers, and individual scholars to act to foster these characteristics. Strategies and Tactics in NGO-Government Relations: Insights from Slum Housing in Mumbai Authors:Ramya Ramanath and Alnoor Ebrahim Publication:Nonprofit... View Details
Keywords: Sean Silverthorne
  • 04 Mar 2013
  • Lessons from the Classroom

Lessons from Running GM’s OnStar

third party, the human equivalent of Switzerland," he says. Moreover, GM had recently sent Huber to the Industrial College of the Armed Forces, where he became the first private sector civilian to graduate from a program aimed at View Details
Keywords: by Carmen Nobel; Auto
  • 11 Jul 2017
  • First Look

First Look at New Ideas and Research, July 11

July–August 2017 Harvard Business Review Managing Climate Change: Lessons from the U.S. Navy By: Reinhardt, Forest, and Michael W. Toffel Abstract—The U.S. Navy operates on the front lines of climate change. It manages tens of billions of... View Details
Keywords: Sean Silverthorne
  • 28 Oct 2008
  • First Look

First Look: October 28, 2008

inspiring questions. They also need to help their organizations incorporate diverse perspectives, which spur creative insights, and facilitate creative collaboration by, for instance, harnessing new technologies. The participants shared View Details
Keywords: Martha Lagace
  • 22 Mar 2011
  • First Look

First Look: March 22

industries, organizations operate in increasingly complex and uncertain environments. To succeed in such environments, organizations require their members to think creatively and integrate conflicting demands. We propose that the adoption... View Details
Keywords: Sean Silverthorne
  • 22 Sep 2009
  • First Look

First Look: September 22

  Working PapersMixed Source Authors:Ramon Casadesus-Masanell and Gastón Llanes Abstract We study competitive interaction between profit-maximizing firms that sell software and complementary goods or services. In addition to tactical... View Details
Keywords: Martha Lagace
  • 08 Jan 2018
  • Research & Ideas

The Startling Percentage of Financial Advisors with Misconduct Records

misconduct disclosures may be higher. Near the top for best ethical practices was USAA Financial Advisors, which serves military families and had only a 3 percent rate of misconduct. More distressing than the rates of financial... View Details
Keywords: by Michael Blanding; Financial Services
  • 17 Nov 2009
  • First Look

First Look: Nov. 17

and to Tactics Authors:Ramon Casadesus-Masanell and Joan Enric Ricart Abstract The notion of business model has been used by strategy scholars to refer to "the logic of the firm, the way it operates, and how it creates value for its... View Details
Keywords: Martha Lagace
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

institutional theory, and economic theory. Download the paper: http://www.hbs.edu/research/pdf/08-025.pdf Broadening Focus: Spillovers and the Benefits of Specialization in the Hospital Industry Authors:Jonathan R. Clark and Robert S. Huckman Abstract The long-standing... View Details
Keywords: Martha Lagace
  • 12 Oct 1999
  • Research & Ideas

What It Takes: Minorities in the Executive Suite

We are on the cusp of a new millennium; yet the face of corporate power in the United States remains overwhelmingly white. People of color hold less than 1 percent of all senior executive posts. But what about leaders such as Kenneth Chenault, president and chief View Details
Keywords: by Judith A. Ross
  • 06 Jun 2005
  • Research & Ideas

Microsoft vs. Open Source: Who Will Win?

superior product, adding to the probability of success. However, OSS has disadvantages too. Most importantly, it comes from behind in terms of market share (installed base). Because the value of an operating system depends critically on... View Details
Keywords: by Sean Silverthorne; Technology
  • November 2022
  • Case

Arcos Dorados’ Quest for the Digitalization of Last-Mile Delivery in Colombia

By: Jorge Tamayo, Jenyfeer Martinez Buitrago and Mariana Cal
In 2018, Francisco Staton, Managing Director of Arcos Dorados in Colombia had to decide on the company’s strategy to expand its food ordering and delivery business in the country. Arcos Dorados stood as McDonald’s largest independent franchisee, and Colombia was one of... View Details
Keywords: Digital Transformation; Delivery; McDonald's; Latin America; Quick Serve Restaurants; QSR; Transformation; Decision Making; Decision Choices and Conditions; Global Strategy; Technological Innovation; Growth and Development Strategy; Agreements and Arrangements; Negotiation Tactics; Logistics; Service Delivery; Organizational Culture; Performance Improvement; Partners and Partnerships; Strategy; Food and Beverage Industry; Latin America; South America; Colombia
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  • 29 Aug 2024
  • Research & Ideas

Shoot for the Stars: What to Know About the Space Economy

bringing new options to the table for achieving military objectives, too. Baskin: What is the big takeaway? Weinzierl: The biggest changes that have happened in space thus far are on what you might think of as the supply side of a... View Details
Keywords: by Kara Baskin; Aerospace
  • 03 Jun 2014
  • First Look

First Look: June 3

https://www.hbs.edu/faculty/Pages/download.aspx?name=14-113.pdf   Cases & Course Materials Harvard Business School Case 814-010 Experience! The Finger Lakes: The Groupon Partnership Decision In 2010, Experience! The Finger Lakes (ExperienceFLX), a tour View Details
Keywords: Sean Silverthorne
  • 14 Jan 2013
  • Research & Ideas

Few Women on Boards: Is There a Fix?

asymmetry. Should they take the lead from Norway, for example, which in 2003 mandated a 40 percent quota for female board participation? Should they use shame tactics like in Finland, which requires companies without women on their boards... View Details
Keywords: by Carmen Nobel

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