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Publications

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  • All HBS Web  (1,653)
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  • All HBS Web  (1,653)
    • People  (3)
    • News  (626)
    • Research  (854)
    • Events  (2)
    • Multimedia  (2)
  • Faculty Publications  (92)
← Page 9 of 1,653 Results →
  • Forthcoming
  • Article

Eliciting Advice Instead of Feedback Improves Developmental Input

By: Hayley Blunden, Ariella Kristal, Ashley Whillans, Jaewon Yoon, Hannah Burd, Georgina Bremner and Michael Yeomans
Most organizations encourage employees to provide feedback to one another to support learning, personal growth, and career advancement. However, employee feedback often fails to improve performance because it lacks concrete, specific guidance. We provide a temporal... View Details
Keywords: Feedback; Personal Development and Career; Employee Relationship Management; Performance Evaluation
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Blunden, Hayley, Ariella Kristal, Ashley Whillans, Jaewon Yoon, Hannah Burd, Georgina Bremner, and Michael Yeomans. "Eliciting Advice Instead of Feedback Improves Developmental Input." Management Science (forthcoming).
  • 14 Dec 2009
  • Research & Ideas

Can Entrepreneurs Drive People Movers to Success?

transport/ride launched in 1967), and numerous airports. However, these systems were largely designed to move a large number of people on a fixed schedule along a track from point to point to point. In today's revival, people movers are... View Details
Keywords: by Martha Lagace; Transportation
  • 20 Mar 2012
  • First Look

First Look: March 20

  PublicationsCapitalism: Its Origins and Evolution as a System of Governance Author:Bruce R. Scott Publication:Springer-Verlag, 2011 Abstract Two systems of governance, capitalism and democracy, prevail in... View Details
Keywords: Sean Silverthorne
  • 28 Nov 2011
  • Research & Ideas

Rethinking the Fairness of Organ Transplants

approval," Trichakis says. "The Office of Civil Rights is involved too. Everyone is still in the loop of thinking about how the system should look: how many points for dialysis time, waiting time,... View Details
Keywords: by Dennis Fisher; Health
  • Article

Mission-Driven Governance

By: Raymond Fisman, Rakesh Khurana and Edward Martenson

The purpose of this paper is to provide a useful, easily applied theory of governance performance. The existing model is fundamentally adversarial, rooted in the paradigm of principal-agent conflict. At its base is an image of governance as a never-ending struggle... View Details

Keywords: Corporate Governance; Governing and Advisory Boards; Knowledge Management; Standards; Mission and Purpose; Organizational Change and Adaptation; Performance Effectiveness; Performance Evaluation
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Fisman, Raymond, Rakesh Khurana, and Edward Martenson. "Mission-Driven Governance." Stanford Social Innovation Review 7, no. 3 (Summer 2009).
  • fall 2008
  • Article

Toward a Theory of Behavioral Operations

By: Francesca Gino and Gary P. Pisano
Human beings are critical to the functioning of the vast majority of operating systems, influencing both the way these systems work and how they perform. Yet most formal analytical models of operations assume that the people who participate in operating systems are... View Details
Keywords: Management Systems; Operations; Mathematical Methods; Behavior; Cognition and Thinking; Perspective; Theory
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Gino, Francesca, and Gary P. Pisano. "Toward a Theory of Behavioral Operations." Manufacturing & Service Operations Management 10, no. 4 (fall 2008): 676–691.
  • 30 Nov 2011
  • Research & Ideas

Only Capitalists Can Save Capitalism

If capitalism was a stock, the market would appear rather bearish on its future. Bank failures, economic crises, and middle-class riots across the globe appear symptomatic of large systemic weaknesses in the market system, highlighted by... View Details
Keywords: by Maggie Starvish
  • 25 Jan 2022
  • Research & Ideas

More Proof That Money Can Buy Happiness (or a Life with Less Stress)

meaningful relationships, the research says. Ultimately, Jachimowicz hopes his work can prompt thinking about systemic change. “People who are poor should feel like they have some control over their lives,... View Details
Keywords: by Michael Blanding
  • November 8, 2018
  • Article

Transitioning Payment Models: Fee-for-Service to Value-Based Care

By: Thomas W. Feeley and Namita Seth Mohta
In a survey of the NEJM Catalyst Insights Council in July 2018, 42% of respondents say they think value-based reimbursement models will be the primary revenue model for U.S. health care. Indeed, this transition is already happening. Respondents report that a quarter of... View Details
Keywords: Payment Methods; Value-based Healthcare Reimbursements; Health Care and Treatment; Value; Transformation
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Feeley, Thomas W., and Namita Seth Mohta. "Transitioning Payment Models: Fee-for-Service to Value-Based Care." NEJM Catalyst (November 8, 2018).
  • 23 Nov 2009
  • Research & Ideas

Management’s Role in Reforming Health Care

clinicians' working lives. Understanding the relationship between the four components, and between the operating systems for delivering care and learning from care, will be essential for care delivery organizations as they View Details
Keywords: by Martha Lagace; Health
  • February 2004
  • Case

Note on Human Behavior: Reason and Emotion

By: Nitin Nohria and Bridget Gurtler
Human beings are driven by reasons and emotions. On the one hand, as rational choice theorists assert, human beings are resourceful and evaluative as they strive to maximize their own interests. An individual's interests can converge or diverge from the interests of... View Details
Keywords: Behavior; Cognition and Thinking; Emotions; Interests; Organizations; Organizational Design; Governing Rules, Regulations, and Reforms
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Nohria, Nitin, and Bridget Gurtler. "Note on Human Behavior: Reason and Emotion." Harvard Business School Case 404-104, February 2004.
  • 14 Aug 2013
  • Working Paper Summaries

Firm Competitiveness and Detection of Bribery

Keywords: by George Serafeim

    Complicit: How We Enable the Unethical and How to Stop

    It is easy to condemn obvious wrongdoers such as Elizabeth Holmes, Adam Neumann, Harvey Weinstein, and the Sackler family. But we rarely think about the many people who supported their unethical or criminal behavior. In each case there was a supporting cast of... View Details
    • Web

    Faculty & Research

    consumer prices using a unique integration of high-frequency retail pricing data, product-level country-of-origin information, and detailed tariff classifications. By linking daily prices from major U.S. retailers to Harmonized System... View Details
    • April 2013
    • Case

    The Walt Disney Company: The Entertainment King (Abridged)

    By: Michael G. Rukstad and David J. Collis
    The first ten pages of this case are comprised of the company's history, from 1923 to 2001. The Walt years are described, as is the company's decline after his death and its resurgence under Eisner. The last five pages are devoted to Eisner's strategic challenges in... View Details
    Keywords: Competitive Advantage; Vertical Integration; Corporate Strategy; Boundaries; Brands and Branding; Entertainment and Recreation Industry
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    Rukstad, Michael G., and David J. Collis. "The Walt Disney Company: The Entertainment King (Abridged)." Harvard Business School Case 713-475, April 2013.
    • 25 Feb 2019
    • Research & Ideas

    How Gender Stereotypes Kill a Woman’s Self-Confidence

    we are willing to contribute ideas in the workplace or try to compete for a promotion,” Coffman says. “If talented women in STEM aren’t confident, they might not even look at those fields in the first place. It’s all about how good we View Details
    Keywords: by Dina Gerdeman
    • September 2009
    • Article

    Finance and Politics: A Review Essay Based on Kenneth Dam's Analysis of Legal Traditions in The Law-Growth Nexus

    By: Mark J. Roe and Jordan I. Siegel
    Strong financial markets are widely thought to propel economic development, with many in finance seeing legal tradition as fundamental to protecting investors sufficiently for finance to flourish. Kenneth Dam finds that the legal tradition view inaccurately portrays... View Details
    Keywords: Financial Development; Economic Development; Kenneth Dam; Finance; Government and Politics; Information; Law
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    Roe, Mark J., and Jordan I. Siegel. "Finance and Politics: A Review Essay Based on Kenneth Dam's Analysis of Legal Traditions in The Law-Growth Nexus." Journal of Economic Literature 47, no. 3 (September 2009): 781–800. (Strong financial markets are widely thought to propel economic development, with many in finance seeing legal tradition as fundamental to protecting investors sufficiently for finance to flourish. Kenneth Dam finds that the legal tradition view inaccurately portrays how legal systems work, how laws developed historically, and how government power is allocated in the various legal traditions. Yet, after probing the legal origins' literature for inaccuracies, Dam does not deeply develop an alternative hypothesis to explain the world's differences in financial development. Nor does he challenge the origins core data, which could be origins' trump card. Hence, his analysis will not convince many economists, despite that his legal learning suggests conceptual and factual difficulties for the legal origins explanations. Yet, a dense political economy explanation is already out there and the origins-based data has unexplored weaknesses consistent with Dam's contentions. Knowing if the origins view is truly fundamental, flawed, or secondary is vital for financial development policy making because policymakers who believe it will pick policies that imitate what they think to be the core institutions of the preferred legal tradition. But if they have mistaken views, as Dam indicates they might, as to what the legal traditions' institutions really are and which types of laws are effective, or what is really most important to financial development, they will make policy mistakes—potentially serious ones.)
    • 06 Aug 2015
    • Blog Post

    What I Was Not Expecting: Rerouting Towards My Passion at HBS

    and I think I am in the right track to soon figure it out (or at least temporarily feel like I have). What this whole thing has made me reflect on is that when it comes to recruiting, you are most likely going to find a good support View Details
    Keywords: Entertainment / Media / Sports
    • 2015
    • Book

    What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms

    By: James L. Heskett, W. Earl Sasser and Leonard A. Schlesinger
    Based on decades of collective field experiences, the authors present anecdotal evidence in support of eight things that great service leaders know and do. Great service leaders know that (1) leading a breakthrough service is different, and they take steps to ensure... View Details
    Keywords: Management; Leadership; Service Operations; Service Delivery
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    Heskett, James L., W. Earl Sasser, and Leonard A. Schlesinger. What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms. Oakland, CA: Berrett-Koehler Publishers, 2015.
    • 17 Jul 2023
    • Research & Ideas

    Money Isn’t Everything: The Dos and Don’ts of Motivating Employees

    looking to boost morale. “People are quitting, and companies are noticing that it’s harder to get people to join the company and hold on to them, so they’re going back to the drawing board.” Hall is working on a how-to guide about HR View Details
    Keywords: by Avery Forman
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