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- Faculty Publications (40)
Show Results For
- All HBS Web (242)
- Faculty Publications (40)
- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
relationships that are successful over time, the parties, despite obvious power disparities, work together to develop a spirit of mutual trust and cooperation that gradually brings a degree of balance to their dealings with each... View Details
Keywords: by Peter K. Jacobs
- 05 Jun 2018
- First Look
New Research and Ideas, June 5, 2018
convert it into actionable initiatives. From founding the Program for Research and Outreach on Gender Equity in Society (PROGRESS), whose mission is to develop tools to teach women and girls how to harness the power of negotiation, to her... View Details
Keywords: Dina Gerdeman
- 19 Nov 2001
- Research & Ideas
Alfred Chandler on the Electronic Century
technologies developed by the Sony Corporation. In this same astonishingly brief period, Japan's computer makers had become Europe's dominant suppliers of large computer systems and had captured the U.S. market in memory chips.... View Details
- 13 Jul 2009
- Research & Ideas
Diagnosing the Public Health Care Alternative
the monopoly power of Medicare and Medicaid enable them to underpay providers by an estimated $90 billion, sums made up by private insurers. But if the market were entirely composed of public insurers, who would take up the slack? The... View Details
- 03 Dec 2012
- HBS Case
HBS Cases: Against the Grain
many people. “There is a central tension in the case between the student feeling at once helpless against a corrupt system and surprisingly powerful given his novitiate status.” The case, Against the Grain: Jim Teague in Tanzania, was... View Details
- 11 Apr 2007
- Research & Ideas
Adding Time to Activity-Based Costing
be possible without the power of ERP systems. Many companies invested tens or hundreds of millions in their ERP systems but found it difficult to identify a return on investment from their spending. Installing analytic software, such as... View Details
Keywords: by Sarah Jane Gilbert
- 18 Nov 2010
- Research & Ideas
GM’s IPO: Back to the Future
suppliers, tertiary suppliers such as steel and aluminum manufacturers, the dealer network, and providers of financing, especially GMAC. The task of saving two major auto makers was all the more difficult because the companies appeared... View Details
- 25 Oct 2004
- Research & Ideas
Planning for Surprises
just two suppliers, while Great Britain has five suppliers to reduce the risk of supply disruptions. While fear of lawsuits has played a role, the fundamental problem is that the economics of vaccine production are unattractive for... View Details
Keywords: by Martha Lagace
- 06 May 2002
- Research & Ideas
A Toolkit for Customer Innovation
variety of industries use this approach. Bush Boake Allen (BBA), a global supplier of specialty flavors to companies like Nestlé, has built a tool kit that enables its customers to develop their own flavors, which BBA then manufactures.... View Details
Keywords: by Stefan Thomke & Eric Von Hippel
- 27 Sep 2016
- First Look
September 27, 2016
required by participants and those provided by suppliers (“the skills gap”) and the gap that separates skill acquisition from skill application (“the skills transfer gap”). We canvass the literature on skill measurement, acquisition, and... View Details
Keywords: Sean Silverthorne
- 26 Mar 2019
- First Look
New Research and Ideas, March 26, 2019
in global supply chains have engaged in activism that led transnational corporations to adopt codes of conduct and monitor their suppliers for compliance, but it is not clear whether these organizational structures raise labor standards.... View Details
Keywords: Dina Gerdeman
- 22 Aug 2006
- First Look
First Look: August 22, 2006
of widths and eschewing celebrity endorsement of its products—and discusses New Balance's operations decisions to support that strategy. These include significant use of domestic manufacturing at a time when nearly all other competitors sourced finished shoes from... View Details
Keywords: Martha Lagace
- 10 Nov 2011
- HBS Case
HBS Cases: Making Lincoln Center Cool Again
organizations had 512 trustees and numerous senior staff. Levy oversees the Lincoln, but has no hiring or firing power within its organizations. Like many nonprofits, Lincoln Center has both thrived and struggled over the years. By the... View Details
- 01 Dec 2006
- News
Inside Intel
for Integrated Electronics), Grove started as director of operations before rising through the ranks to COO in 1979. For the next two years he presided over an all-out crusade with the fearsome name of Operation CRUSH. Powered by Intel’s... View Details
- 19 Jun 2012
- First Look
First Look: June 19
K. SebeniusHarvard Business School Case 912-003 Roger Caracappa must negotiate a cost-saving, innovative proposal from a potential French supplier that could displace the otherwise satisfactory, long-time incumbent supplier. Shortly after... View Details
Keywords: Sean Silverthorne
- 30 Oct 2012
- First Look
First Look: October 30
used to characterize the jurisdictions' IFRS responses: proximity to existing political powers at the IASB and own potential political power at the IASB. Based on how countries are classified along these... View Details
Keywords: Sean Silverthorne
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
inspiration and guidance do you think retailers could draw from the Toyota Production System (TPS)? A: TPS highlights include the power of focusing and executing the operational details; the vital role of continuous process improvement;... View Details
- 01 Apr 1996
- News
Technology for Learning's Sake
distinctive mission and to put in place the processes that will allow us to recognize and implement valuable new technology and then use it to develop powerful new applications as quickly as possible." "As we thought about what we wanted... View Details
Keywords: by Deborah Blagg; photo by David Zadig
- 13 May 2008
- First Look
First Look: May 13, 2008
powerful unconscious viewing lenses—called "deep metaphors"—that shape what people think, hear, say, and do. Drawing on thousands of one-on-one interviews in more than thirty countries, Gerald Zaltman and Lindsay Zaltman... View Details
Keywords: Martha Lagace
- 06 Aug 2018
- Research & Ideas
Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels
likely already facing or soon will face commoditization pressures because there just aren’t many entry barriers that can protect you. If your suppliers are in this position, it may actually help you over the short term, but you really... View Details