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Show Results For
- All HBS Web
(232)
- News (74)
- Research (143)
- Events (1)
- Multimedia (2)
- Faculty Publications (74)
- 18 Jul 2018
- Blog Post
Amira Rashad: An Ambidextrous Mind Meets Consumer Needs in the Middle East
and why." At the same time, Amira was undergoing a "parallel journey" in her personal life, acting as "a mom responsible for a household." There were no Costcos. Most people shopped in 'tiny, mom and pop stores' that were expensive. The few available View Details
- 01 Sep 2020
- News
Good Odds
additional vans and new production lines to keep up with demand and geographic expansion. But beyond the short-term phenomenon, Behn believes there is no going back, because the supermarket concept is 50 or 60 years old and is overdue for... View Details
- 02 Mar 2015
- Research & Ideas
‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat
fulfillment of basic needs, such as Consumer Product Goods and apparel basics, is growing. With customers increasingly ordering these and other products online, potential shoppers have fewer reasons to leave their homes, and the clothing store collocated with the View Details
- 01 Jun 2022
- News
'Rooted' In Innovation
to make fufu, a thick paste used in various recipes—was originally produced for the African market and is now available at 50 supermarkets around the world. STUDENTS READY TO MAKE AN IMPACT READ MORE STORIES STUDENTS READY TO MAKE AN... View Details
Keywords: Deborah Blagg
- 29 Jan 2021
- News
Holding Business to Account
Photo courtesy Geeta Aiyer Photo courtesy Geeta Aiyer In the early 1990s, Geeta Aiyer (MBA 1985) was an analyst and portfolio manager at the United States Trust Company of Boston. Among her investments was Albertsons, a rapidly expanding View Details
- 01 Apr 2002
- News
Urban Evolution - HBS Research on the Inner City
says. This suggests that innercity supermarkets would enjoy a customer base predisposed to be loyal. Crockett found that when they did shop at the local, smaller markets, "consumers were forced to be extra vigilant and inspect their... View Details
- 26 Feb 2014
- Research & Ideas
How Grocery Bags Manipulate Your Mind
bags" participants were asked to imagine approaching a supermarket to do their grocery shopping with their own bags. The "without bags" group received nearly identical instructions, but nothing about bags was mentioned. All... View Details
- 03 Sep 2014
- What Do You Think?
Who Should Choose Your Boss?
headed? If so, is the question of who should choose your boss becoming "a little irrelevant"? What do you think? Original Article Recent events surrounding the walkout of many of the 25,000 employees at Market Basket, a Massachusetts-based View Details
- 15 Nov 2020
- News
Global Outposts Expand HBS’s Intellectual Footprint
in June, the CEO of leading Colombian supermarket chain Grupo Éxito, Carlos Mario Giraldo, talked about his company’s efforts to help customers, employees, and essential workers. Middle East & North Africa Research Center In May, the... View Details
- 21 Mar 2004
- Research & Ideas
Loyalty: Don’t Give Away the Store
loyalty programs, and it is possible to get a good sample from them. We sampled one supermarket store and one supermarket chain. Q: I have at least three loyalty shopper cards in my wallet. What percentage... View Details
- Profile
Hiroshi Mikitani
hyper-efficient supermarket with standardized offerings,” Rakuten is more like a bazaar “where the owners of many small shops curate the merchandise and interact personally with customers.” Starting out, Rakuten charged... View Details
- 05 Jun 2000
- What Do You Think?
What’s Happening to Our Patience?
increasing their value. Denise Rickman grabs a magazine from the rack while in the supermarket checkout lane. Imran Jafar rides his scooter to work, enjoying the benefits of close-to-the-road transportation, exercise, and what sounds a... View Details
Keywords: by James Heskett
- 01 Dec 2002
- News
Building a Network for Social Enterprise in Latin America
two-year research cycle, which focuses on the collaborations between businesses and nongovernmental organizations (NGOs). For example, in 1997, the supermarket chain H-E-B expanded its regional base from Louisiana and Texas across the... View Details
- 01 Jul 2019
- Research & Ideas
The Airbnb Lesson for Startups? Success Takes More Than Technology
money by becoming the supermarket for all your travel needs. That has not been the case in the travel industry. Kost: Why is that? Teixeira: Hotels focus on customers from the time they enter their doors to when they leave. Airlines focus... View Details
- 01 Jan 2011
- News
Hüsnü Özyeğin, MBA 1969
services industry that includes supermarket chains, shopping malls, wind energy, and banks. Both his son, Murat (MBA 2003), and daughter, Aysecan (who holds an MBA from Stanford), work closely with him. "I'm still a hands-on manager of my... View Details
- 26 Aug 2024
- Research & Ideas
Can AI Match Human Ingenuity in Creative Problem-Solving?
When ChatGPT and other large language models began entering the mainstream two years ago, it quickly became apparent the technology could excel at certain business functions, yet it was less clear how well artificial intelligence could handle more creative tasks. Sure,... View Details
- 25 Jun 2020
- News
Global Centers Broaden Understanding of Business and the Pandemic
addressed topics such as financing small and medium businesses during the pandemic, managing through crisis, and understanding the new normal. On June 10, Carlos Mario Giraldo, CEO of Grupo Exito, a leading supermarket chain in Colombia,... View Details
- 17 Oct 2016
- HBS Case
Business Solutions That Help Cut Food Waste
As much as 40 percent of food grown in the United States for human consumption is wasted. Source: Eivaisla After decades of wasteful food practices, where perfectly good food is discarded even as poverty keeps many families hungry, solutions are starting to come... View Details
- 01 Sep 2003
- News
Patrick Moreton
So it’s not clear that consolidation necessarily limits consumer choice. But if news or opinion is sold like supermarket cereal, there’s only room on the shelves for what most pleases most people. Ideally, the public interest would... View Details
- 07 Jul 2014
- Research & Ideas
Banning Big-box Stores Can Hurt Local Retailers
Tesco shops were replacing independent businesses. "What the politicians did not anticipate was that these large supermarket chains were going to come in anyway, regardless of regulations," Sadun says. "They had reached a... View Details