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  • All HBS Web  (622)
    • People  (2)
    • News  (195)
    • Research  (302)
    • Multimedia  (2)
  • Faculty Publications  (75)

Show Results For

  • All HBS Web  (622)
    • People  (2)
    • News  (195)
    • Research  (302)
    • Multimedia  (2)
  • Faculty Publications  (75)
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  • 05 Mar 2009
  • What Do You Think?

How Frank or Deceptive Should Leaders Be?

around a plan to move forward and communicate his confidence in the plan ." Terri Bonar-Stewart suggested to leaders that they, "Lay out the facts, ask for employees' help (they have been waiting for you to ask), use humor (you can't laugh and feel View Details
Keywords: by Jim Heskett
  • 31 May 2004
  • Research & Ideas

How Team Leaders Show Support–or Not

behavior: (1) monitoring the work effectively (giving timely feedback and reacting to problems in the work with understanding and help); (2) providing socioemotional support (showing support for a team member's actions or decisions; helping alleviate View Details
Keywords: by Martha Lagace
  • 17 Nov 2009
  • First Look

First Look: Nov. 17

the global economy. Download the paper: http://www.hbs.edu/research/pdf/10-037.pdf Management and the Financial Crisis (We have Met the Enemy and He Is Us ) Author:William A. Sahlman Abstract The financial crisis of 2008-2009 has revealed... View Details
Keywords: Martha Lagace
  • 31 Jul 2019
  • Research & Ideas

Distressed Employees? Try Resilience Training

cognitive-behavioral therapy, as well as mindfulness and meditation-based stress reduction. This first group logged in to complete various activities and games at least twice per week that showed them, for example, how to savor the... View Details
Keywords: by Dina Gerdeman; Health
  • 17 Jun 2011
  • HBS Case

KFC’s Explosive Growth in China

to take the best ideas from the US fast-food model and adapt them to serve the needs of the Chinese consumer." Initially this involved hiring the right people. For Su this meant Chinese managers who read and spoke the language, who... View Details
Keywords: by Maggie Starvish; Food & Beverage
  • 30 Jun 2014
  • Lessons from the Classroom

The Role of Emotions in Effective Negotiations

"Rather than discussing topics in the rarified air of investment banking, an industry foreign to many of our students, we wanted to be as universal as possible." Not that it is a simple situation emotionally. Stressed out over... View Details
Keywords: by Michael Blanding; Entertainment & Recreation; Sports
  • 26 Oct 2015
  • Research & Ideas

What’s the Value of a Win in College Athletics?

school’s piggy bank in his paper, How Much Is a Win Worth? An Application to Intercollegiate Athletics, forthcoming in Management Science. “Some of the top schools make enormous amounts of money—just extraordinary, close to $200 million,”... View Details
Keywords: by Roberta Holland; Sports; Education
  • 18 Dec 2007
  • First Look

First Look: December 18, 2007

institutions. Risk-adjusted CCA balance sheets facilitate simulations and stress testing to evaluate the potential impact of policies to manage systemic risk. Purchase the paper from SSRN.com ($5):... View Details
Keywords: Martha Lagace
  • 19 Aug 2008
  • First Look

First Look: August 19, 2008

effects of asset-liability mismatches within and across institutions. Risk-adjusted CCA balance sheets facilitate simulations and stress testing to evaluate the potential impact of policies to manage... View Details
Keywords: Sean Silverthorne
  • 04 Jun 2012
  • Research & Ideas

The Business of Life

unusual application of an economic term delighted Christensen, a management professor known around HBS and the globe as both a brilliant business thinker and a deeply religious man. For more than a decade he has been a go-to consultant... View Details
Keywords: by Carmen Nobel
  • 23 Aug 2021
  • Research & Ideas

Why White-Collar Crime Spiked in America After 9/11

by significant increases in wire fraud, opportunistic insider trading, and fraud within financial institutions,” Nguyen writes in her study. With enforcement comes deterrence Nguyen stresses that there is no evidence that Muslim... View Details
Keywords: by Jay Fitzgerald
  • 01 Sep 2022
  • What Do You Think?

Is It Time to Consider Lifting Tariffs on Chinese Imports?

the two countries have managed to alienate each other. It includes everything from blame about COVID-19 to suppression of minorities in China to the US policy toward Taiwan and “One China” to military action in waters adjacent to China to... View Details
Keywords: Re: James L. Heskett
  • 25 Sep 2019
  • Research & Ideas

The Economic Cost of Physician Burnout

the dollar losses were related to physician turnover and reduced clinical hours. The research adds to previous work showing how physician stress generates negative clinical and organizational outcomes. No studies have previously been... View Details
Keywords: by Michael Blanding; Health
  • 05 May 2008
  • Research & Ideas

Connecting with Consumers Using Deep Metaphors

Gerald Zaltman, an emeritus professor at Harvard Business School, and Lindsay Zaltman, managing director of Olson Zaltman Associates, a research and consulting firm, believe that deep insights from consumers are essential for brands that... View Details
Keywords: by Martha Lagace; Consumer Products
  • 29 Apr 2014
  • First Look

First Look: April 29

http://www.hbs.edu/faculty/Publication%20Files/bgjs13_84709dcc-425f-4fe2-8600-0f8cbb50be16.pdf August 2013 The Palgrave Encyclopedia of Strategic Management The Case Method By: Bower, Joseph L. Abstract—The case method was developed... View Details
Keywords: Sean Silverthorne
  • 15 Jun 2007
  • Research & Ideas

Remembering Alfred Chandler

network of individual contracts or the vision of its entrepreneur. The people inside firms learned, developed effective routines, and innovated. While we have sophisticated theories of competition in economics, the cooperative teamwork inside firms is just as... View Details
Keywords: by Sean Silverthorne
  • 01 May 2017
  • Research & Ideas

Bad At Your Job? Maybe It's the Job’s Fault

jobs is not expanding,” says Simons. “People feel more pressure to own their roles and they’re stressed because they’re being pulled in a lot of different directions, but they’re not getting the help they need.” The idea that an... View Details
Keywords: by Dina Gerdeman
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

[This is the fifth installment in a monthly series on management issues in the time of COVID-19.] We have asked approximately 600 CEOs to share with us the most pressing challenges that are keeping them awake at night in the midst of the... View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • 04 Nov 2015
  • What Do You Think?

Why Does Gender Diversity Improve Financial Performance?

Does Gender Diversity in Management Enhance Performance? Why? A variety of explanations for the positive correlation between gender diversity and better business performance found in a recent McKinsey study were advanced in responses to... View Details
Keywords: by James Heskett
  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

Spain, was expanding and wanted to exploit customer information to increase commercial effectiveness. At the same time, it was pushing for innovation in the nascent Spanish credit card market. To avoid the considerable investments of time and money that a large-scale... View Details
Keywords: Martha Lagace
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