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  • All HBS Web  (9,945)
    • People  (33)
    • News  (2,650)
    • Research  (6,303)
    • Events  (14)
    • Multimedia  (260)
  • Faculty Publications  (4,517)
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  • 17 Mar 2016
  • News

Researchers find a wealth of unconscious decision making among consumers

  • Program

Strategic Negotiations

Summary The planning and strategizing process behind complex, high-stakes deals and major disputes can be even more important than your performance at the bargaining table. In this business negotiation strategy program, you will learn how... View Details
  • February 1975 (Revised November 1986)
  • Background Note

Note on the Use of Experience Curves in Competitive Decision Making

Describes the experience curve concept, details of its application, uses in competitive analysis, and a number of caveats and limitations. View Details
Keywords: Decision Making
Citation
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Hammond, John S. "Note on the Use of Experience Curves in Competitive Decision Making." Harvard Business School Background Note 175-174, February 1975. (Revised November 1986.)
  • June 2023
  • Article

When Does Uncertainty Matter? Understanding the Impact of Predictive Uncertainty in ML Assisted Decision Making

By: Sean McGrath, Parth Mehta, Alexandra Zytek, Isaac Lage and Himabindu Lakkaraju
As machine learning (ML) models are increasingly being employed to assist human decision makers, it becomes critical to provide these decision makers with relevant inputs which can help them decide if and how to incorporate model predictions into their decision... View Details
Keywords: AI and Machine Learning; Decision Making
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McGrath, Sean, Parth Mehta, Alexandra Zytek, Isaac Lage, and Himabindu Lakkaraju. "When Does Uncertainty Matter? Understanding the Impact of Predictive Uncertainty in ML Assisted Decision Making." Transactions on Machine Learning Research (TMLR) (June 2023).
  • Article

Research: The Rise of Partisan Media Changed How Companies Make Decisions

By: Jonas Heese and Vishal P. Baloria
Keywords: Public Relations
Citation
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Heese, Jonas, and Vishal P. Baloria. "Research: The Rise of Partisan Media Changed How Companies Make Decisions." Harvard Business Review (website) (October 31, 2017).

    Strategic Brew: A Market Simulation

    Strategic Brew simulates real life challenges facing the strategist. It allows users to experience and internalize the process of strategy formulation, execution, and communication in a simulated context and to see how these processes interplay with other... View Details
    • April 1996 (Revised March 2008)
    • Exercise

    Canonical Decision Problems

    Involves seven canonical decision problems--basic problems in management that arise with surprising frequency. Although these exercises are simplified versions of these problems, they have been written to preserve the "essence" of the decision situations. The problems... View Details
    Keywords: Decision Choices and Conditions; Management Skills; Negotiation; Problems and Challenges
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    "Canonical Decision Problems." Harvard Business School Exercise 396-308, April 1996. (Revised March 2008.)
    • 2018
    • Working Paper

    Show or Tell? Improving Agent Decision Making in a Tanzanian Mobile Money Field Experiment

    By: Jason Acimovic, Chris Parker, David F. Drake and Karthik Balasubramanian
    When workers make operational decisions, the firm's global knowledge and the workers’ domain-specific knowledge complement each other. Oftentimes workers have the final decision-making power. Two key decisions a firm makes when designing systems to support these... View Details
    Keywords: Employees; Decision Making; Training; Performance Improvement; Money; Mobile Technology; Developing Countries and Economies; Financial Services Industry
    Citation
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    Acimovic, Jason, Chris Parker, David F. Drake, and Karthik Balasubramanian. "Show or Tell? Improving Agent Decision Making in a Tanzanian Mobile Money Field Experiment." Harvard Business School Working Paper, No. 18-106, May 2018.
    • 02 Apr 2008
    • News

    Making the right decisions can be more emotional than you'd think

      Eliminate Strategic Overload

      As companies respond to intensifying competitive pressures and challenges, they ask more and more of their employees. But organizations often have very little to show for the efforts of their talented and engaged workers. By selecting fewer initiatives with... View Details
      • 2017
      • Article

      Blunted Ambiguity Aversion During Cost-Benefit Decisions in Antisocial Individuals

      By: Joshua W. Buckholtz, Uma R. Karmarkar, Shengxuan Ye, Grace M. Brennan and Arielle Baskin-Sommers
      Antisocial behavior is often assumed to reflect aberrant risk processing. However, many of the most significant forms of antisocial behavior, including crime, reflect the outcomes of decisions made under conditions of ambiguity rather than risk. While risk and... View Details
      Keywords: Ambiguity; Neuroscience; Neuroeconomics; Choice; Psychology; Decision Choice And Uncertainty; Behavior; Decision Choices and Conditions; Cost vs Benefits; Health Disorders
      Citation
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      Buckholtz, Joshua W., Uma R. Karmarkar, Shengxuan Ye, Grace M. Brennan, and Arielle Baskin-Sommers. "Blunted Ambiguity Aversion During Cost-Benefit Decisions in Antisocial Individuals." Art. 2030. Scientific Reports 7 (2017).
      • 24 Aug 2013
      • Panel Discussion

      Leadership for a New Era: Getting Serious about Sustainability

      By: Lynn S. Paine
      Keywords: Sustainability; Ethical Decision Making; Leadership; Decision Making; Ethics; Environmental Sustainability
      Citation
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      Paine, Lynn S. "Leadership for a New Era: Getting Serious about Sustainability." In Idolism and Business Character Session. Yabuli China Entrepreneurs Forum Summer Summit, Hefei, China, August 24, 2013.
      • 01 Feb 2021
      • News

      Confidence, uncertainty, and trust in AI affect how humans make decisions

      • August 2021
      • Article

      Hoping for the Worst? A Paradoxical Preference for Bad News

      By: Kate Barasz and Serena Hagerty
      Nine studies investigate when and why people may paradoxically prefer bad news—e.g., hoping for an objectively worse injury or a higher-risk diagnosis over explicitly better alternatives. Using a combination of field surveys and randomized experiments, the research... View Details
      Keywords: Decision Avoidance; Difficult Decisions; Judgment And Decision Making; Medical Decision-making; Decision Making; Behavior
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      Barasz, Kate, and Serena Hagerty. "Hoping for the Worst? A Paradoxical Preference for Bad News." Journal of Consumer Research 48, no. 2 (August 2021): 270–288.
      • 1996
      • Book

      Wise Decisions

      By: James K. Sebenius, Richard J. Zeckhauser and Ralph L. Keeney
      Keywords: Decisions
      Citation
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      Sebenius, James K., Richard J. Zeckhauser and Ralph L. Keeney, eds. Wise Decisions. Cambridge, MA: Harvard Business School Press, 1996.
      • 2015
      • Conference Presentation

      The Strategic Bystander: Recursive Theory of Mind and Common Knowledge in Decisions to Help

      By: J. De Freitas, K. A. Thomas, P. DeScioli and S. Pinker
      Citation
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      De Freitas, J., K. A. Thomas, P. DeScioli, and S. Pinker. "The Strategic Bystander: Recursive Theory of Mind and Common Knowledge in Decisions to Help." Paper presented at the 27th Human Behavior and Evolution Society Annual Conference, Columbia, MO, United States, 2015.
      • February 1998
      • Teaching Note

      Decision Making at the Top: The All-Star Sports Catalog Division TN

      By: David A. Garvin and Michael Roberto
      Teaching Note for (9-398-061). View Details
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      Garvin, David A., and Michael Roberto. "Decision Making at the Top: The All-Star Sports Catalog Division TN." Harvard Business School Teaching Note 398-103, February 1998.
      • December 2012
      • Article

      Behavioral Ethics: Toward a Deeper Understanding of Moral Judgment and Dishonesty

      By: Max Bazerman and Francesca Gino
      Early research and teaching on ethics focused on either a moral development perspective or philosophical approaches, and used a normative approach by focusing on the question of how people should act when resolving ethical dilemmas. In this paper, we briefly describe... View Details
      Keywords: Ethical Decision Making; Corruption; Unethical Behavior; Behavioral Decision Research; Behavior; Ethics
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      Bazerman, Max, and Francesca Gino. "Behavioral Ethics: Toward a Deeper Understanding of Moral Judgment and Dishonesty." Annual Review of Law and Social Science 8 (December 2012): 85–104.
      • 18 Dec 2015
      • News

      Sleeping on it actually won’t help you make better decisions in the morning

      • Teaching Interest

      How to Talk Gooder in Business and Life

      By: Alison Wood Brooks

      This is an Elective Curriculum course for HBS MBA students. People must converse effectively to achieve success in every aspect of business and life – from pitching ideas to giving feedback, brainstorming and making strategic decisions, from interviewing to firing.... View Details

      Keywords: Conversation; Strategic Decisions; Interactions
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