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  • February 1975 (Revised November 1986)
  • Background Note

Note on the Use of Experience Curves in Competitive Decision Making

Describes the experience curve concept, details of its application, uses in competitive analysis, and a number of caveats and limitations. View Details
Keywords: Decision Making
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Hammond, John S. "Note on the Use of Experience Curves in Competitive Decision Making." Harvard Business School Background Note 175-174, February 1975. (Revised November 1986.)
  • June 2020
  • Article

The Isolated Choice Effect and Its Implications for Gender Diversity in Organizations

By: Edward H. Chang, Erika L. Kirgios, Aneesh Rai and Katherine L. Milkman
We highlight a feature of personnel selection decisions that can influence the gender diversity of groups and teams. Specifically, we show that people are less likely to choose candidates whose gender would increase group diversity when making personnel selections in... View Details
Keywords: Behavior And Behavioral Decision Making; Organizational Studies; Decision Analysis; Economics; Decision Making; Behavior; Analysis; Organizations; Diversity; Gender
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Chang, Edward H., Erika L. Kirgios, Aneesh Rai, and Katherine L. Milkman. "The Isolated Choice Effect and Its Implications for Gender Diversity in Organizations." Management Science 66, no. 6 (June 2020): 2752–2761.
  • 17 Mar 2016
  • News

Researchers find a wealth of unconscious decision making among consumers

  • Program

Strategic Negotiations

Summary The planning and strategizing process behind complex, high-stakes deals and major disputes can be even more important than your performance at the bargaining table. In this business negotiation strategy program, you will learn how... View Details
  • June 2023
  • Article

When Does Uncertainty Matter? Understanding the Impact of Predictive Uncertainty in ML Assisted Decision Making

By: Sean McGrath, Parth Mehta, Alexandra Zytek, Isaac Lage and Himabindu Lakkaraju
As machine learning (ML) models are increasingly being employed to assist human decision makers, it becomes critical to provide these decision makers with relevant inputs which can help them decide if and how to incorporate model predictions into their decision... View Details
Keywords: AI and Machine Learning; Decision Making
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McGrath, Sean, Parth Mehta, Alexandra Zytek, Isaac Lage, and Himabindu Lakkaraju. "When Does Uncertainty Matter? Understanding the Impact of Predictive Uncertainty in ML Assisted Decision Making." Transactions on Machine Learning Research (TMLR) (June 2023).
  • 2018
  • Working Paper

Show or Tell? Improving Agent Decision Making in a Tanzanian Mobile Money Field Experiment

By: Jason Acimovic, Chris Parker, David F. Drake and Karthik Balasubramanian
When workers make operational decisions, the firm's global knowledge and the workers’ domain-specific knowledge complement each other. Oftentimes workers have the final decision-making power. Two key decisions a firm makes when designing systems to support these... View Details
Keywords: Employees; Decision Making; Training; Performance Improvement; Money; Mobile Technology; Developing Countries and Economies; Financial Services Industry
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Acimovic, Jason, Chris Parker, David F. Drake, and Karthik Balasubramanian. "Show or Tell? Improving Agent Decision Making in a Tanzanian Mobile Money Field Experiment." Harvard Business School Working Paper, No. 18-106, May 2018.
  • Article

Research: The Rise of Partisan Media Changed How Companies Make Decisions

By: Jonas Heese and Vishal P. Baloria
Keywords: Public Relations
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Heese, Jonas, and Vishal P. Baloria. "Research: The Rise of Partisan Media Changed How Companies Make Decisions." Harvard Business Review (website) (October 31, 2017).
  • Article

Strategic Orientations in a Competitive Context: The Role of Strategic Orientation Differentiation

By: Rohit Deshpandé, Amir Grinstein and Elie Ofek
Strategic orientation studies often provide 'best practice prescriptions' for firms in a given context—matching orientations to environmental conditions. While this perspective has value, empirical results are equivocal, and an important reality has been overlooked:... View Details
Keywords: Competition; Change Management; Situation or Environment; Decision Choices and Conditions
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Deshpandé, Rohit, Amir Grinstein, and Elie Ofek. "Strategic Orientations in a Competitive Context: The Role of Strategic Orientation Differentiation." Marketing Letters 23, no. 3 (September 2012): 629–643.
  • 02 Apr 2008
  • News

Making the right decisions can be more emotional than you'd think

  • April 1996 (Revised March 2008)
  • Exercise

Canonical Decision Problems

Involves seven canonical decision problems--basic problems in management that arise with surprising frequency. Although these exercises are simplified versions of these problems, they have been written to preserve the "essence" of the decision situations. The problems... View Details
Keywords: Decision Choices and Conditions; Management Skills; Negotiation; Problems and Challenges
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"Canonical Decision Problems." Harvard Business School Exercise 396-308, April 1996. (Revised March 2008.)

    Strategic Brew: A Market Simulation

    Strategic Brew simulates real life challenges facing the strategist. It allows users to experience and internalize the process of strategy formulation, execution, and communication in a simulated context and to see how these processes interplay with other... View Details
    • 1996
    • Book

    Wise Decisions

    By: James K. Sebenius, Richard J. Zeckhauser and Ralph L. Keeney
    Keywords: Decisions
    Citation
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    Sebenius, James K., Richard J. Zeckhauser and Ralph L. Keeney, eds. Wise Decisions. Cambridge, MA: Harvard Business School Press, 1996.
    • 07 Aug 2012
    • Working Paper Summaries

    Financial vs. Strategic Buyers

    Keywords: by Marc Martos-Vila, Matthew Rhodes-Kropf & Jarrad Harford
    • December 2012
    • Article

    Behavioral Ethics: Toward a Deeper Understanding of Moral Judgment and Dishonesty

    By: Max Bazerman and Francesca Gino
    Early research and teaching on ethics focused on either a moral development perspective or philosophical approaches, and used a normative approach by focusing on the question of how people should act when resolving ethical dilemmas. In this paper, we briefly describe... View Details
    Keywords: Ethical Decision Making; Corruption; Unethical Behavior; Behavioral Decision Research; Behavior; Ethics
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    Bazerman, Max, and Francesca Gino. "Behavioral Ethics: Toward a Deeper Understanding of Moral Judgment and Dishonesty." Annual Review of Law and Social Science 8 (December 2012): 85–104.

      Eliminate Strategic Overload

      As companies respond to intensifying competitive pressures and challenges, they ask more and more of their employees. But organizations often have very little to show for the efforts of their talented and engaged workers. By selecting fewer initiatives with... View Details
      • 01 Feb 2021
      • News

      Confidence, uncertainty, and trust in AI affect how humans make decisions

      • 24 Aug 2013
      • Panel Discussion

      Leadership for a New Era: Getting Serious about Sustainability

      By: Lynn S. Paine
      Keywords: Sustainability; Ethical Decision Making; Leadership; Decision Making; Ethics; Environmental Sustainability
      Citation
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      Paine, Lynn S. "Leadership for a New Era: Getting Serious about Sustainability." In Idolism and Business Character Session. Yabuli China Entrepreneurs Forum Summer Summit, Hefei, China, August 24, 2013.
      • February 1998
      • Teaching Note

      Decision Making at the Top: The All-Star Sports Catalog Division TN

      By: David A. Garvin and Michael Roberto
      Teaching Note for (9-398-061). View Details
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      Garvin, David A., and Michael Roberto. "Decision Making at the Top: The All-Star Sports Catalog Division TN." Harvard Business School Teaching Note 398-103, February 1998.
      • Article

      Why It's So Hard to Train Someone to Make an Ethical Decision

      By: Eugene F. Soltes
      Citation
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      Soltes, Eugene F. "Why It's So Hard to Train Someone to Make an Ethical Decision." Harvard Business Review (website) (January 11, 2017).
      • 2017
      • Article

      Blunted Ambiguity Aversion During Cost-Benefit Decisions in Antisocial Individuals

      By: Joshua W. Buckholtz, Uma R. Karmarkar, Shengxuan Ye, Grace M. Brennan and Arielle Baskin-Sommers
      Antisocial behavior is often assumed to reflect aberrant risk processing. However, many of the most significant forms of antisocial behavior, including crime, reflect the outcomes of decisions made under conditions of ambiguity rather than risk. While risk and... View Details
      Keywords: Ambiguity; Neuroscience; Neuroeconomics; Choice; Psychology; Decision Choice And Uncertainty; Behavior; Decision Choices and Conditions; Cost vs Benefits; Health Disorders
      Citation
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      Buckholtz, Joshua W., Uma R. Karmarkar, Shengxuan Ye, Grace M. Brennan, and Arielle Baskin-Sommers. "Blunted Ambiguity Aversion During Cost-Benefit Decisions in Antisocial Individuals." Art. 2030. Scientific Reports 7 (2017).
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