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    Das Narayandas

    Das Narayandas is the Edsel Bryant Ford Professor of Business Administration at the Harvard Business School. His academic credentials include a Bachelor of Technology degree in Engineering from the Indian Institute of Technology, Bombay (IITB), a Post-Graduate... View Details

    Keywords: advertising; beauty products; biotechnology; computer; electrical equipment; electronics; entertainment; federal government; high technology; industrial goods; information technology industry; internet; management consulting; manufacturing; marketing industry; professional services; retailing; telecommunications; transportation
    • December 2005
    • Article

    Up to Code: Does Your Company's Conduct Meet World-Class Standards?

    By: Lynn Paine, Rohit Deshpandé, Joshua D. Margolis and Kim Eric Bettcher
    Codes of conduct have long been a feature of corporate life. Today, they are arguably a legal necessity—at least for public companies with a presence in the United States. But the issue goes beyond U.S. legal and regulatory requirements. Sparked by corruption and... View Details
    Keywords: Business Ethics; Standards Of Conduct; Globalized Firms and Management; Cross-Cultural and Cross-Border Issues; Values and Beliefs; Corporate Accountability; Corporate Governance
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      Eaton Corp.: Portfolio Transformation and the Cost of Capital

      In 2000, Eaton Corporation was broadly diversified industrial conglomerate.  But its strategy was evolving and its focus was narrowing around “power management” and more recently on “intelligent power,” the use of digitally enabled products and services designed... View Details
      • Teaching Interest

      Strategy and Technology

      Overview

      This course explores the unique aspects of creating effective management and investment strategies for technology-intensive businesses.  What are effective strategies for winning in markets with strong network effects?  How should... View Details

      Keywords: Strategy; Technology
      • October 2009
      • Article

      Negotiation Analysis: From Games to Inferences to Decisions to Deals

      By: James K. Sebenius
      Exemplified by the pioneering work of Howard Raiffa and often expressed in the pages of the Negotiation Journal, the emergent prescriptive field of "negotiation analysis" progressively developed from Raiffa's early contributions to game theory and to his later... View Details
      Keywords: Decision Choices and Conditions; Negotiation Participants; Negotiation Preparation; Negotiation Process; Negotiation Tactics; Game Theory
      Related
      • 2006
      • Dissertation

      Enterprise Risk Management in Action

      By: Anette Mikes
      The new Basel regulatory initiatives and a burgeoning risk management literature signify the rise of enterprise risk management (ERM) in the financial services sector. However, very little is known of the roles that risk management plays in organizations and how it... View Details
      Keywords: Banks and Banking; Risk Management; Practice; Governance Controls; Value; Strategy; Financial Services Industry
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      • 2015
      • Article

      Testing Strategy with Multiple Performance Measures: Evidence from a Balanced Scorecard at Store24

      By: Dennis Campbell, Srikant M. Datar, Susan L. Kulp and V.G. Narayanan
      We analyze balanced scorecard data from a convenience store chain, Store24, during the implementation of an innovative, but ultimately unsuccessful, strategy. Quarterly strategic reviews, based in part on the firm's balanced scorecard, led executives at Store24 to... View Details
      Keywords: Balanced Scorecard; Business Strategy; Retail Industry
      Related
      • January 2024 (Revised February 2024)
      • Exercise

      Travelogo: Understanding Customer Journeys

      By: Eva Ascarza, Nicolas Padilla and Oded Netzer
      In late May 2023, Sarah Merino, the newly appointed manager of the Customer Insights group at Travelogo—an online travel booking platform—initiates a comprehensive analysis of clickstream data to understand the varied behaviors and needs of their users. In preparation... View Details
      Keywords: Customer Relationship Management; Analysis; Analytics and Data Science; Marketing Strategy; Segmentation; Consumer Behavior; Travel Industry; United States
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        V. Kasturi Rangan

        Kash Rangan is the Malcolm P. McNair Professor of Marketing at the Harvard Business School. Formerly the chairman of the Marketing Department (1998-2002), he is now the co-chairman of the school's Social Enterprise Initiative. He has taught in a wide variety of MBA... View Details

        Keywords: advertising; agribusiness; apparel; automobiles; computer; consumer products; e-commerce industry; high technology; industrial goods; marketing industry; pharmaceuticals
        • 08 Dec 2014
        • Research & Ideas

        A Manager’s Guide to International Strategy

        (with Sumantra Ghoshal), Michael Porter, and Pankaj Ghemawat. “I enjoy the variety and intellectual challenge of the problems that managers confront” More seasoned managers seeking pragmatic guidance on day-to-day decision making can turn to the book's extensive View Details
        Keywords: by Julia Hanna
        • 02 Nov 2010
        • First Look

        First Look: November 2, 2010

        technical system to gain strategic advantage. The strategy involves, first, identifying "bottlenecks" in the existing system, and then creating a new open architecture that isolates the bottlenecks in modules and allows others... View Details
        Keywords: Sean Silverthorne
        • TeachingInterests

        Managing International Trade and Investment

        By: Dante Roscini
        Managing International Trade and Investment (MITI) is designed for students who expect to engage directly or indirectly in commerce and in strategic or financial investments across national borders. It covers concepts that are relevant to a number of operating and... View Details
        • 06 Oct 2003
        • Research & Ideas

        The Growth of the Social Enterprise

        growth. Why? HBS's Jane Wei-Skillern and Duke-based colleague Beth Battle Anderson discuss their analysis of some 300 social enterprises. Tishler: How do you distinguish between branches and affiliates? Wei-Skillern and Anderson: Branches... View Details
        Keywords: by Carla Tishler
        • 31 Jul 2008
        • Working Paper Summaries

        Communication (and Coordination?) in a Modern, Complex Organization

        Keywords: by Adam M. Kleinbaum, Toby E. Stuart & Michael L. Tushman
        • September 1999 (Revised May 2003)
        • Case

        Deloitte & Touche (A): A Hole in the Pipeline

        By: Rosabeth M. Kanter and Jane Roessner
        Deloitte & Touche was losing talented women, and CEO Mike Cook wanted to stop the loss, especially as the accounting and consulting fields became more competitive. The firm commissioned an analysis of the situation; now it had to consider the results and develop a plan... View Details
        Keywords: Strategic Planning; Organizational Culture; Accounting; Gender; Organizational Change and Adaptation; Loss; Change Management; Jobs and Positions; Resignation and Termination; Accounting Industry; United States
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        • 2023
        • Working Paper

        Dynamic Pricing, Intertemporal Spillovers, and Efficiency

        By: Alexander J. MacKay, Dennis Svartbäck and Anders G. Ekholm
        Pricing technology that allows firms to rapidly adjust prices has two potential benefits. Time-varying prices can respond to high-frequency demand shocks to generate greater revenues, and they can also be used to smooth out demand to reduce costs. Using data... View Details
        Keywords: Price; Consumer Behavior; Applications and Software; Volatility
        Related
        • Web

        The Five Forces - Institute For Strategy And Competitiveness

        structure evolves, and find better strategic positions within the industry. Share This: How the Five Forces Work Read full analysis on International Air Transport Association Vision 2050 Industry Structure... View Details
        • 21 Jun 2007
        • Working Paper Summaries

        Merchant or Two-Sided Platform?

        Keywords: by Andrei Hagiu; Technology
        • September 2023
        • Module Note

        Live Case Exercise for Financial Reporting

        By: Tatiana Sandino and Marshal Herrmann
        Harvard Business School employs the case method as a cornerstone of its pedagogy, providing students with opportunities to engage in discussions related to difficult or contentious decisions confronted by real-world organizations. In this “live case,” we depart from... View Details
        Keywords: Financial Reporting; Research; Corporate Disclosure
        Related
        • Article

        The Strategy in Competitive Interactions

        By: Eric J. Van den Steen
        This paper reviews, discusses, and expands the “core guidance” definition of strategy as “the smallest set of choices to optimally guide (or force) other choices.” It first discusses what this definition contributes to the existing proposed definitions. It then... View Details
        Keywords: Strategy Formulation; Strategy Definition; Strategy; Competition; Analysis; Competitive Strategy; Decision Making
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