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  • All HBS Web  (317)
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    • News  (43)
    • Research  (184)
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  • Faculty Publications  (74)

Show Results For

  • All HBS Web  (317)
    • People  (1)
    • News  (43)
    • Research  (184)
    • Multimedia  (1)
  • Faculty Publications  (74)
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  • 30 Jul 2013
  • First Look

First Look: July 30

uncover unexpected effects of leaders' legitimation efforts. Leaders engaged in a set of legitimation activities aimed at helping external stakeholders understand and appreciate the firm and its industry.... View Details
Keywords: Anna Secino
  • 29 Jul 2008
  • First Look

First Look: July 29, 2008

are much weaker. In individual-level regressions of engagement in category-spanning communication patterns, we find that women, mid- to high-level executives, and members of the executive management, sales and marketing functions are most... View Details
Keywords: Martha Lagace
  • 26 Feb 2008
  • First Look

First Look: February 26, 2008

literature that suggests firms reduce marketing expenditures in order to boost reported earnings, we find that soup manufacturers roughly double the frequency of all marketing promotions (price discounts, feature advertisements, and aisle displays) at the fiscal... View Details
Keywords: Martha Lagace
  • 10 Jun 2014
  • First Look

First Look: June 10

to 67.5% of standard. Customers who observed employees engaged in labor perceived greater effort, appreciated that effort, and valued the service more. Employees who observed customers felt more appreciated and, in turn, were more... View Details
Keywords: Sean Silverthorne
  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

changing how men enacted their masculine identities at work. Rather than seeking to garner masculinity credentials, these workers engaged in mutual expressions of vulnerability: they acknowledged their physical limitations, learned from... View Details
Keywords: Sean Silverthorne
  • 15 Jan 2013
  • First Look

First Look: January 15

circumscribe citizen-employees, and they engage in production and trade. But individual corporations are no longer adequate to serve as the primary unit of analysis. Over the years, systems of distributed innovation-so-called business... View Details
Keywords: Sean Silverthorne
  • 20 Aug 2007
  • Research & Ideas

HBS Cases: Using Investor Relations Proactively

message" with different emphasis for the different groups of its broadening investor and stakeholder base. This sounds obvious but it's only possible if one intimately knows and understands the different constituencies. The bulk of... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 18 Jan 2021
  • Book

How Thinking Like a Startup Helps Governments Solve More Problems

differences, clearly public entrepreneurs are ultimately responsible to and accountable to voters, citizens, people living in the community. And that’s different from being mainly responsible to private stakeholders and private customers.... View Details
Keywords: by Martha Lagace
  • 05 Feb 2008
  • First Look

First Look: February 5, 2008

that make this possible. Together, they reveal a systematic approach to managerial work at the top, which is seldom found in the literature. By building on the engagement of many in the development of the organization, the practices are... View Details
Keywords: Martha Lagace
  • 13 Dec 2016
  • First Look

December 13, 2016

forthcoming Journal of Investment Consulting Cloaked Trading By: Cohen, Lauren, Dong Lou, and Christopher J. Malloy Abstract—Using a novel, proprietary database of micro-level trading activities by asset managers, we show strong evidence of asset managers View Details
Keywords: Carmen Nobel
  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

sensitive to the solicited person’s gender, with women responding more than men. These results shed light on the factors that drive employees’ engagement in organizational tasks, beyond regular duties, and provide insights on how to... View Details
Keywords: Dina Gerdeman
  • 30 Jan 2018
  • First Look

January 30, 2018

system more frequently and in stores with fewer same-company nearby stores. It also improved creative work and job engagement in stores in divergent markets, where customers needed more customization. We found weak evidence of better... View Details
Keywords: Sean Silverthorne
  • 17 Jul 2012
  • First Look

First Look: July 17

prices determine organizational design by studying how trade policy affects vertical integration. Property rights theory asserts that firm boundaries are chosen by stakeholders to mediate organizational goals (e.g., profits) and private... View Details
Keywords: Sean Silverthorne
  • 07 Jul 2009
  • First Look

First Look: July 7

so-called "enrollment crisis" in IS education, especially with the generation of "digital natives" who have come of age in an environment crowded with engaging approaches to communication and entertainment that compete... View Details
Keywords: Martha Lagace
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