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- All HBS Web (367)
- Faculty Publications (18)
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- 27 Jan 2009
- First Look
First Look: January 27, 2009
b01/en/common/item_detail.jhtml?id=509032 Offering the Right Service in the Right Place: Growing Orthopedics at the Brigham and Women's/Faulkner (BW/F) Hospitals Harvard Business School Case 108-016 After... View Details
Keywords: Martha Lagace
- 09 Oct 2018
- First Look
New Research and Ideas, October 9, 2018
minutes at minimal cost with no branding or design skills required. As it sets out to raise its Series B, the founders make some critical changes to their business model, moving to a subscription model and adding additional products and... View Details
Keywords: Dina Gerdeman
- 14 Nov 2006
- First Look
First Look: November 14, 2006
eminent hospitals, and for decades has been a leader in pioneering cardiac care. Explores the methods, processes, and personnel that the hospital has cultivated over the years in order to develop its track record of excellence. In light... View Details
Keywords: Sean Silverthorne
- 26 May 2015
- First Look
First Look: May 26
case examines an exciting new approach to health care that will help care providers identify when hospice services are the appropriate type of care for patients. The company, Medalogix, already has a product on the market that uses a... View Details
Keywords: Sean Silverthorne
- 15 Aug 2005
- HBS Case
Classic Cases Live On at HBS
when the meal is over. Careful design of the bar area helps control all that. "As for my students," Upton concludes, "they really get a kick out of the fact that, at a Benihana restaurant, the parts arrive, they lubricate... View Details
Keywords: by Garry Emmons
- 13 Dec 2006
- Research & Ideas
Improving Public Health for the Poor
low cost or a business providing goods or services that end or reduce respiratory ailments. Bringing together public healthcare and market forces "could have huge impact," says Chu. That feeling was underscored by Chu's own... View Details
- 28 Apr 2015
- First Look
First Look: April 28
joint venture with a community hospital to establish Hoag Orthopedic Institute (HOI), a for-profit hospital and two ambulatory service centers. By controlling and integrating... View Details
Keywords: Sean Silverthorne
- 29 Sep 2015
- First Look
September 29, 2015
traces the evolution of the Internet from government ownership to privatization to the commercial Internet we know today. This is a story of innovation from the edges. Greenstein shows how mainstream service providers that had... View Details
Keywords: Sean Silverthorne
- 31 Jul 2012
- First Look
First Look: July 31
micro-interactions comprising a negotiation are shaped by the representation structure (principals, agents, or teams) of the parties. In qualitative and quantitative analyses of negotiations carried out by principals, agents, and teams in... View Details
Keywords: Carmen Nobel
- 05 Sep 2017
- First Look
First Look at New Research and Ideas, September 5, 2017
mostly, but not entirely, settled. Some, but not all, of the key hospital leaders had signed on to participate in the event. Rittgers wondered what she could do to nudge the hackathon towards success. Were these just expected hurdles, and... View Details
Keywords: Sean Silverthorne
- 10 Nov 2015
- First Look
November 10, 2015
Strengthening the Brand with Digital Marketing Accor, the world's leading hotel operator with a portfolio of fourteen hospitality brands (including Sofitel and Novotel) in 92 countries, prided itself on living up to its motto, "To... View Details
Keywords: Sean Silverthorne
- 29 Apr 2020
- Book
The Key to Powerful Social Change: Small Villages
Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details
Keywords: by Dina Gerdeman
- 17 Mar 2009
- First Look
First Look: March 17, 2009
care services are internationally renowned for quality. In 2008, The Clinic is restructuring the organization into teams defined around patient needs, rather than traditional medical specialties. "Patients First!" takes shape as... View Details
Keywords: Martha Lagace
- 19 Mar 2006
- Research & Ideas
Do I Dare Say Something?
about this work, such as on airplanes with strangers, we get a similar response—"Oh yeah, I can relate to wanting to speak up but biting my tongue." It's really a shame how much apparently untapped knowledge there is out there... View Details
Keywords: by Sarah Jane Gilbert
- 05 Sep 2012
- First Look
First Look: September 5
hospitals and research centers to understand how colocation impacts the likelihood of scientific collaboration. We introduce exogenous colocation and face-to-face interactions for a random subset of biomedical researchers responding to an... View Details
Keywords: Sean Silverthorne
- 26 Jan 2016
- First Look
January 26, 2016
challenge. Who was the company competing against and how could it carve out a unique value proposition that would appeal to travelers and be differentiated from what was offered by other hospitality options?... View Details
Keywords: Sean Silverthorne
- 17 Jul 2012
- First Look
First Look: July 17
Interactive Controls: Which, When, and Why? Author:Anette Mikes Abstract Taking a multiple-control perspective, I investigate a control debacle and its aftermath at a financial services company (MultiBank), focusing on an insurance... View Details
Keywords: Sean Silverthorne
- 10 Jan 2012
- First Look
First Look: January 10
are the best managed. Firms in developing countries, such as Brazil, China, and India, tend to be poorly managed. American retail firms and hospitals are also well managed by international standards, although American schools are more... View Details
Keywords: Sean Silverthorne
- 12 Jul 2006
- Research & Ideas
Competition the Cure for Healthcare
point out in our book, the provider group doesn't create any value. Value is not created by breadth of services but excellence in particular medical conditions. Zero-sum competition was a natural evolution... View Details
- 07 Nov 2017
- First Look
New Research and Ideas: November 7, 2017
Intermountain Healthcare: Pursuing Precision Medicine Headquartered in Salt Lake City, Intermountain Healthcare operates 23 hospitals and hundreds of clinics in Utah and Idaho and provides insurance to approximately 850,000 patients... View Details
Keywords: Carmen Nobel