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Publications

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  • All HBS Web  (348)
    • People  (1)
    • News  (146)
    • Research  (188)
  • Faculty Publications  (18)

Show Results For

  • All HBS Web  (348)
    • People  (1)
    • News  (146)
    • Research  (188)
  • Faculty Publications  (18)
← Page 9 of 348 Results →
  • 01 Mar 2004
  • News

Ron Shaich’s Café Society

cookies? Fresh out of HBS I opened a cookie shop in downtown Boston. Every morning I watched thousands of people walk by; no one bought cookies before noon. So I added fresh croissants and baguettes, two items that were not in the... View Details
Keywords: Susan Young; Food Services and Drinking Places; Food Services and Drinking Places
  • 15 Feb 2000
  • Research & Ideas

Growing Pains: Prescriptions for U.S. Health Care

at its upper end." Christensen sees the same pattern in health care. Sophisticated procedures and treatments, along with an abundance of highly trained professionals, have combined to drive costs out of sight. Today's general... View Details
Keywords: by Staff; Health
  • 25 Jun 2020
  • News

Covering All Corners

battle must be fought on three fronts: preventing the spread among the general population, relieving hospitals running at full capacity wherever possible, and ensuring the availability of life-saving medicine in the face of threats to... View Details
  • 25 Aug 2022
  • News

Full Stream Ahead

stands out as the rare commodity that remains as lucrative in the good times as the bad, since we don’t switch off the radio—or stop watching the films or TV shows that license music and generate revenues—when the economy sours. The last... View Details
Keywords: Jen McFarland Flint; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 01 Mar 2003
  • News

All in a Day's Work

says. “It’s all about brainstorming how you can leverage resources and market forces to spin off quality outcomes like affordable housing, new job opportunities, and goods and services that may be missing in... View Details
Keywords: Julia Hanna; Boston Community Capital; Samsung; Management of Companies and Enterprises; Management; Real Estate
  • 01 Feb 2000
  • Research & Ideas

Keeping Track: Performance Measurement, Control & Strategy

are in the midst of what is often described as a gold rush. Is there any danger that firms will fly so high that they may spin out of control? A: The book is built around a number of the tensions that are... View Details
Keywords: Re: Robert Simons
  • 04 Jun 2007
  • Research & Ideas

Is Health Care Making You Better—or Dead?

because they were a chain, they were a business; they had very advanced processes like very good information systems. Health Stop grew to be a $100 million company. But these guys were run out of business by the View Details
Keywords: by Sean Silverthorne; Health
  • 01 Mar 2006
  • News

Entrepreneur's Notebook with Paul Conforti and Kim Moore (both MBA '97)

raise more money up front, if it were even possible. — KM Another would be hiring staff based on entrepreneurial spirit as much as skill in the industry. — PC What keeps me up at night: What stresses me most are the things out of my... View Details
Keywords: Margie Kelley; desserteries; Food Services and Drinking Places; Food Services and Drinking Places
  • 01 Sep 2008
  • News

In Africa, Porter Sees Lessons for Health Care

PORTER WITH RWANDA’S PRESIDENT PAUL KAGAME: Beyond best practices, understanding principles of global health-care delivery. It’s no surprise to find HBS professor Michael Porter meeting with powerful people who seek his ear and prize his advice. But on a hot summer day... View Details
Keywords: HIV/AIDS; Ambulatory Health Care Services; Ambulatory Health Care Services
  • 06 May 2015
  • What Do You Think?

Are You Ready for Personalized Predictive Analytics?

such as the new iWatch, and I'm offered a service that will alert my doctor of any health abnormalities via the device , I'm going to agree to that. My health will win out over privacy in that case." We... View Details
Keywords: by James Heskett
  • 01 Mar 2009
  • News

Model Patient

Co-operation and Development (OECD), Americans pay significantly more per unit of health-care service consumed, even though they see doctors less, take fewer pills, and have shorter hospital stays. Americans... View Details
Keywords: Garry Emmons; Health, Social Assistance
  • 01 Mar 2005
  • News

House of Bread on the Rise

McCANN: Former defense atforney learned the bakery business from scratch. The lessons Sheila McCann (OPM 24, 1996) learned from the surprising failure of her second House of Bread retail bakery turned out to be an essential ingredient in... View Details
Keywords: Margie Kelley; Food Services and Drinking Places; Food Services and Drinking Places
  • Blog

Up Close: A Return to In-Person Executive Education Programs

welcome addition of a new agenda item: return to in-person programs. In June, Executive Education welcomed its first in-person program in 15 months, a team from Newton Wellesley Hospital (NWH) composed of physicians, nurses, and View Details
  • 01 Jun 2020
  • News

Meal Plan

trying to get on top of it by holding morning and evening standup meetings of the entire executive team, which we’ve continued with to this day. By mid-March we were getting local and federal guidance and trying to figure out what it was... View Details
Keywords: Julia Hanna; restaurants; COVID-19; pandemic; recovery; Food Services and Drinking Places; Food Services and Drinking Places; Food Services and Drinking Places; Food Services and Drinking Places
  • 13 Nov 2020
  • News

Student Startups Help Fight COVID-19

business and pursue their own ventures—whether they are just starting out with a great idea or are ready to go to market. In response to the global coronavirus pandemic, a number of current and former teams in the Venture Program doubled... View Details
  • 25 Oct 2016
  • First Look

October 25, 2016

2016 University of Chicago Press Innovation Equity: Assessing and Managing the Monetary Value of New Products and Services By: Ofek, Elie, Eitan Muller, and Barak Libai Abstract—This book bridges the gap between what academics know, and... View Details
Keywords: Sean Silverthorne
  • 15 Dec 2024
  • News

On The Case

HBS. What these three cases illustrate is the mindset, talents, and courage it takes for leaders to make the tough choices required to live their intentions and values. This particular case finds Mihaljevic in his fourth year as president and CEO of the entire View Details
Keywords: Jen McFarland Flint; Educational Support Services; Educational Support Services
  • 19 Nov 2020
  • News

How Panera’s CEO Learned to Go Against the Grain

complicated,’ he says. For instance, Mr. Gulati has taught him that company leaders can’t innovate their way out of a proverbial death spiral. ‘His lesson was that if you’re in trouble and you over-innovate, you accelerate the death... View Details
Keywords: Food Services and Drinking Places; Food Services and Drinking Places
  • 28 Jun 2016
  • First Look

June 28, 2016

supports our model’s underlying mechanisms. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=49868 Cohort Turnover and Operational Performance: The July Phenomenon in Teaching Hospitals By: Song, Hummy, Robert S.... View Details
Keywords: Sean Silverthorne
  • Profile

Anna King

professors to help us figure out where we're going and how to get there." Finding, and giving, support of all kinds Anna came to HBS "to shore up some of the business fundamentals," but once she arrived, she found much... View Details
Keywords: Financial Services; Financial Services
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