Publications

October 2004 (Revised May 2006)
Case

Transforming Singapore's Public Libraries (Abridged)

By: Lynda M. Applegate and Roger H. Hallowell

The Singapore Public Library system was transformed from being mediocre at best to world class using information technology, progressive human-resources management, and marketing approaches unusual for government agencies. View Details

Keywords: Transformation; Organizational Change and Adaptation; Service Delivery; Marketing Strategy; Competitive Advantage; Human Resources; Information Technology; Nonprofit Organizations; Public Administration Industry; Singapore

11 Aug 2020
Blog Post

Supporting Independent Workers During COVID-19: One Phone Call at a Time

Shrey Kapoor and Chrys Nikopoulos are students at Harvard Business School, Class of 2021. Shrey and Chrys co-founded FinGig, a volunteer initiative which has helped over 500 self-employed Americans access federal aid dollars during the... View Details

21 Oct 2011
Working Paper Summaries

Market Interest in Nonfinancial Information

Keywords: by Robert G. Eccles, Michael P. Krzus & George Serafeim

02 Nov 2016
Blog Post

The Benefits of a Residential Campus

A friend who just entered the Class of 2018 recently shared with me that upon letting a few mentors know about her acceptance, one of them called her immediately and said — I have only one piece of advice for you: live on campus. My... View Details

2015
Working Paper

Crowdfunding as 'Donations': Theory & Evidence

By: Kevin J. Boudreau, Lars Bo Jeppesen, Toke Reichstein and Francesco Rullani

For a wide class of crowdfunding approaches, we argue that the reward structure (for funders) is closer to that of charitable donations to public goods than it is to traditional entrepreneurial finance. Many features of the design of crowdfunding platforms can... View Details

Keywords: Crowdfunding Platforms; Entrepreneurial Finance; Free-riding; Voluntary Contributions To Public Goods; Online Technology; Entrepreneurship; Social and Collaborative Networks; Finance; Philanthropy and Charitable Giving

SSRN

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Article

Creating Value in the Age of Distributed Capitalism

By: Shoshana Zuboff

Capitalism is a book of many chapters—and we are beginning a new one. Every century or so, fundamental changes in the nature of consumption create new demand patterns that existing enterprises can't meet. When a majority of people want things that remain priced at a... View Details

Keywords: Value Creation; Economic Systems; Transformation

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August 2011
Case

Denise Frazer and Paolo Canto: A Case Vignette on Feedback - Denise Frazer's Perspective

By: Joshua D. Margolis and Anthony J. Mayo

Denise Frazer and Paolo Canto, two HBS students, have decided to give each other feedback on their class participation. While Denise believes that she has provided concrete, actionable feedback to Paolo, she does not feel that Paolo is reciprocating. His feedback is... View Details

Keywords: Interpersonal Communication; Perspective; Outcome or Result; Performance Evaluation

Keywords: Professor Amy C. Edmonson; Professor Boris Groysberg; Professor Josh Lerner; Teaching Fellow Ann Leamon; Professor Leslie A. Perlow; Professor of Management Practice Felda Hardymon;; social media; Finance

26 May 2016
News

Five Graduates Receive the 2016 Harvard Business School Alumni Achievement Award

20 Oct 2015
HBS Seminar

Elizabeth Pontikes, University of Chicago Booth School of Business

Research Summary

My research draws upon social and cultural theories to address three important topics in marketing: branding strategy, organizing to deliver creative content, and cultural consumer behavior:

1)Branding Strategy: How are iconic brands built?

I have... View Details

26 Oct 2023
Blog Post

Video: Students Foster Disability Awareness and Access

View Video MBA Class of 2024 students Landon Hollingsworth (MBA/MPA-ID 2024) and Teresa Danso-Danquah (MBA 2024) discuss forming and leading the Disability Advocacy and Affinity Group (DAAG), the challenges and strengths of their own... View Details

01 Jun 2012
News

Faculty Books

engagement—that drove their organization when it was a start-up? The answer lies in the power of conversation. Professor Groysberg and his coauthor explore the promise of conversation-powered leadership, from the practice of talking straight (and listening well) to the... View Details

07 Nov 2017
Blog Post

Women and the MBA: 6 Important Aspects of the HBS Program

At Harvard Business School, 42% of the MBA Class of 2019 are women, and the Women’s Student Association (WSA) is the largest club on campus. Women can face unique challenges in the workplace, and we often hear questions from prospective... View Details

August 1978 (Revised December 1986)
Case

Assistant Professor Graham and Ms. Macomber (A)

By: C. R. Christensen

A student takes a position on a case which is in conflict with the other students' conclusions. The professor believes the student's answer is correct but does not indicate so in class. As a result, the student withdraws from further class participation. View Details

Keywords: Conflict Management; Interpersonal Communication; Leadership Style; Emotions; Education Industry

13 Aug 2021
Blog Post

Exploring Racial Justice with the Scaling Minority Businesses Course

Nimisha Ganesh is a Class of 2021 MBA graduate from Harvard Business School and the Co-Founder & Chief Operating Officer of GenUnity, a civic leadership startup. Prior to HBS, she worked at Goldman Sachs and Kitamba, a U.S.-based... View Details

25 Mar 2021
Blog Post

Meet the Student Academic Services Support Team at HBS!

the myriad social and co-curricular opportunities available during their time here. So how can they help? The MBA Student & Academic Services Support Services team provides direct support, counseling, and advising to all HBS students... View Details

May 2013
Case

Bridgewater Associates

By: Jeffrey T. Polzer and Heidi K. Gardner

Bridgewater Associates was the world's largest hedge fund with approximately $120 billion in assets under management in mid-2012, and its leaders attribute its record-beating performance to the firm's culture of "radical transparency." The founder, Ray Dalio, was... View Details

Keywords: Management Style; Motivation and Incentives; Management Practices and Processes; Organizational Culture; Performance; Leadership Style; Investment; Financial Services Industry

May 1997
Supplement

Suzanne de Passe at Motown Productions

By: Linda A. Hill and Mara Willard

Suzanne de Passe talks to an MBA class in October 1996 and discusses her perspective on leadership, her experience making "Lonesome Dove," and her company: de Passe Entertainment. Designed for use with Suzanne de Passe at Motown Productions (A) (9-487-042), (A1)... View Details

Keywords: Leadership; Perspective; Organizational Culture; Personal Development and Career; Entertainment and Recreation Industry