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Publications

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  • All HBS Web  (537)
    • News  (128)
    • Research  (355)
  • Faculty Publications  (40)

Show Results For

  • All HBS Web  (537)
    • News  (128)
    • Research  (355)
  • Faculty Publications  (40)
← Page 9 of 537 Results →
  • 15 Nov 2016
  • First Look

November 15, 2016

will be critical to their success. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51813 Fiscal Rules and Sovereign Default By: Alfaro, Laura, and Fabio Kanczuk Abstract—We provide a... View Details
Keywords: Sean Silverthorne
  • 08 Aug 2005
  • Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

When the customer says "jump," they ask "how high?" They offer additional product features and services to their customers, but fail to receive prices that cover the costs for these... View Details
Keywords: by Robert S. Kaplan
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

care depends on the degree to which the hospital "co-specializes" in related areas (complementary spillovers). We find evidence of complementarities in specialization between cardiovascular care and related View Details
Keywords: Martha Lagace
  • 26 Jul 2022
  • Research & Ideas

Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews

There’s a saying in hospitality: The customer is always right. In fact, customers might be more influential than ever, according to a study of online restaurant reviews. Yelp, the website where consumers share their service experiences,... View Details
Keywords: by Kara Baskin; Entertainment & Recreation; Food & Beverage; Retail
  • Web

Entrepreneurship - Faculty & Research

access to financial services for low-income populations worldwide. As a result, it has become one of the most talked-about innovations in global development in recent decades. However, its expansion has not been without controversy. While... View Details
  • 09 Oct 2001
  • Research & Ideas

Driven: How Human Nature Shapes Organizations

kind of social contract, a promise of a certain mix of quality (D1), service (D2), novelty (D3), and reliability (D4) that adds up to a value that justifies the price. Of... View Details
Keywords: by Paul Lawrence & Nitin Nohria
  • 30 Jul 2013
  • First Look

First Look: July 30

perceive the quality of others' decisions to be greater when other individuals engage in the right amount of thinking for the situation. These assessments then affect observers' own decisions and openness to... View Details
Keywords: Anna Secino
  • 04 Feb 2013
  • Research & Ideas

Are the Big Four Audit Firms Too Big to Fail?

“There are important implications for the quality of accounting information in corporations and in capital markets” "We could imagine that as the audit industry becomes more concentrated, the big... View Details
Keywords: by Martha Lagace; Accounting
  • Web

Jana Kierstead | About

Executive Director, Jana leads a team of over 300 full-time professionals who manage the lifelong relationship students have with the School, from admissions and financial aid to student life and career... View Details
  • 01 Oct 2013
  • First Look

First Look: October 1

Management Strategy Ex-Ante Agreements in Standard Setting and Patent Pool Formation By: Llanes, Gastón, and Joaquín Poblete Abstract—We present a model of View Details
Keywords: Sean Silverthorne
  • Web

HBS - The year in Review

among HBS, the Graduate School of Arts and Sciences, and Harvard Medical School through the Harvard Department of Stem Cell and Regenerative... View Details
  • 30 Jan 2018
  • First Look

January 30, 2018

recording employees’ creative work affected the quality of creative work, job engagement, and financial performance. We found that, on average, this system did not have a significant effect on any outcomes.... View Details
Keywords: Sean Silverthorne
  • Web

Topics - HBS Working Knowledge

Design (14) Product Development (14) Product Launch (5) Product Marketing (33) Product Positioning (5) Production (8) Product (30) Profit (8) Programs (1) Project Finance (3) Projects (2) Property (1) Public Equity (1) Public Opinion (13) Public Sector (7) View Details
  • 15 Jan 2013
  • First Look

First Look: January 15

paper: http://ssrn.com/abstract=2190963 Which Does More to Determine the Quality of Corporate Governance in Emerging Economies, Firms or Countries? Authors:Hugill, Andrea, and Jordan Siegel Abstract Scholars... View Details
Keywords: Sean Silverthorne
  • Web

FAQ - Alumni

lasting difference at HBS. Who should an executor or an attorney representing an estate in probate contact? Please contact the Trust Administration team within Harvard’s Alumni and Development Services View Details
  • 07 Feb 2023
  • Research & Ideas

Supervisor of Sandwiches? More Companies Inflate Titles to Avoid Extra Pay

economic spectrum are creating faux management jobs, pointing to wage cases filed by workers at tech and financial services giants. The team found a five-fold increase in manager titles like “directors of... View Details
Keywords: by Scott Van Voorhis
  • Web

Profiles - MBA

the last years, I've enjoyed getting to see the value and impact we will bring to the world, and look forward to seeing what is to come. Professional goals: I hope to lead the sustainable development of... View Details
  • Web

Leadership - Faculty & Research

approach these leadership roles to withstand the pressures that can divert behavior away from the espoused purposes and ethical standards of medicine? July–August 2014 Article How the Other Fukushima Plant... View Details
  • 02 Aug 2016
  • First Look

August 2, 2016

households. The quality of the liquidity services provided by bank liabilities depends on their safety in case of default. Commercial bank debt is fully insured and thus... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2024
  • News

Vital Signs

rates of burnout among this population to triple. That kind of churn has had far-ranging, systemic effects and has been linked to everything from reduced quality of care to substantial costs for the system.... View Details
Keywords: Jen McFarland Flint; Hospitals; Health, Social Assistance
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