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  • All HBS Web  (3,946)
    • People  (11)
    • News  (1,102)
    • Research  (2,208)
    • Events  (3)
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  • All HBS Web  (3,946)
    • People  (11)
    • News  (1,102)
    • Research  (2,208)
    • Events  (3)
    • Multimedia  (5)
  • Faculty Publications  (1,439)
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  • 01 Jun 2010
  • News

MBAs on a Mission

manage its operations for another three years. At that point, Murphy says, “I wasn’t sure if I wanted to keep being the guy on the ground in the developing world or get the credentials to become more involved in the big picture.” His... View Details
Keywords: Sarah Auerbach;Deborah Blagg;Julia Hanna; Corporate Services; Corporate Services; Corporate Services; Corporate Services
  • 21 Nov 2024
  • News

Mother Nurture

health clinic and community for expecting and new mothers. Women seeking support for pregnancy, birth, or postpartum challenges can sign up with Seven Starling to access its specialized care. Services include one-on-one therapy sessions... View Details
Keywords: Margie Kelley
  • 01 Jun 2012
  • News

Pitfalls, Trade-Offs, Dreaming Big

their very success at product development and fundraising often heightens the chances that they will be replaced. After the founder has successfully met the initial operating challenge of getting the product or View Details
Keywords: Garry Emmons; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services
  • 01 Sep 2012
  • News

Hierarchy's Last Stand

to performance. In the classic hierarchical career bargain, people would join a company or government service with ambition and energy, and they would overperform and be undercompensated for it. But as they gradually rose through the... View Details
Keywords: Rosabeth Moss Kanter; Corporate Services
  • 30 Nov 2017
  • News

Happy Meals (Are Here Again)

orders and have them delivered to their tables—a service often performed by managers. “Now when I see a customer talking to a manager, it’s a good thing,” says Karavites, smiling. Traditionally, the bank of cash registers that separates... View Details
Keywords: Dan Morrell; photographed by Saverio Truglia
  • 01 Sep 2007
  • News

To The Rescue

Each day, the chaos that is one sliver of modern India arrives in the form of 13,000 phone calls to the tranquil 37-acre campus of the Emergency Management and Research Institute (EMRI) outside Hyderabad in the southern state of Andhra Pradesh. “Namaste, one zero... View Details
Keywords: Garrett M. Graff; emergency response networks; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services
  • 31 Aug 2016
  • News

Managing McDonald’s Makeover

"He has poured his heart and soul into this business, and cultivated some really strong relationships." Easterbrook would go on to say about Kempczinski that it’s “rare to find a leader that's both a strong strategic thinker and has the View Details
Keywords: Food Services and Drinking Places; Food Services and Drinking Places
  • 07 Sep 2021
  • News

One Degree of Difference

having Spanish speakers on the staff and leadership team. “It means we’re developing a bilingual service from the beginning.” Beyond being the right thing to do, it’s critical to Ovia’s competitive advantage, he acknowledges: “If we’re... View Details
Keywords: Jen McFarland Flint; Ambulatory Health Care Services; Ambulatory Health Care Services
  • 01 Feb 2000
  • News

Better Mousetraps: At Product Design Fair, Student Ideas Get Real

Kresge Hall last December, is where students present their final projects - the culmination of a semester spent learning to design and develop products and services and get them to market. "Hopefully it is here that any shortcomings in... View Details
Keywords: Margie Kelley
  • 01 Mar 2018
  • News

Case Study: On the Record

producers. Operational efficiencies will allow Gold Rush Vinyl—which started with $750,000 raised from family, friends, and an SBA loan, to cover the expensive pressing equipment—to reduce wait time from an industry standard of twelve to... View Details
Keywords: April White
  • 22 Aug 2017
  • News

Thoughts on Charlottesville

HBS Dean Nitin Nohria has shared the following message with the HBS community regarding the recent events in Charlottesville, Virginia and their aftermath: Members of the HBS community, The events in Charlottesville deserve our strongest condemnation. We cannot claim... View Details
  • 01 Aug 2001
  • News

Ray A. Goldberg (MBA '50)

In June, the School conferred its highest honors, the Distinguished Service Award and the Alumni Achievement Award, on four professors emeriti and five alumni, respectively. This is a profile of a Distinguished View Details
Keywords: Alumni Achievement Award; John H. Davis; Scientific Research and Development Services; Scientific Research and Development Services
  • 01 Sep 2003
  • News

The Levitt Brand

way that’s responsive to the major differences from one country to another,” in terms of, for example, how retailing, or distribution or payment systems, work. But the core product or service should remain unchanged, he added, since that... View Details
Keywords: Educational Services; Educational Services
  • 03 Apr 2012
  • News

Just Compensation

Management of Professional Services Firms, taught in part by Jay Lorsch. Jay and I have kept in touch and I still learn from him as we are both in the world of corporate governance. “And of course,” she concludes, “I learned a lot from my... View Details
Keywords: executives; executive compensation; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services
  • 01 Sep 2003
  • News

Neil MacKenna on Effective Job Search Strategies

only time you get an offer is when you have literally helped the decision maker feel you are a safe person to hire, and you will help his or her reputation by being there,” says MacKenna, who has made a video of his teachings, which is available through the Alumni... View Details
  • 01 Mar 2019
  • News

Case Study: Off to a Fine Art

Photo courtesy of James Ellerker Photography The Question: There’s a necessary element of bulk in the rental business—if you only needed one or two pieces you’d just buy them, Giridharadas says. Her question is how to get there. A chef View Details
Keywords: Jen McFarland Flint
  • 01 Apr 2001
  • News

Turnaround Situation

was homeless,” Cordova noted with a smile. When Cordova came to RS&VP in 1997, its operating budget was $30,000. Under his leadership, it has grown this year to $1.7 million, which helps provide housing, employment training, and legal... View Details
Keywords: Personal Services; Personal Services
  • 17 Dec 2015
  • News

Conducting Research That Influences Practice

Tami Kim, a doctoral student at HBS, is conducting research into how the restaurant business could benefit from transparency—literally—by making it possible for chefs and diners to see one another. Her findings on employee and customer satisfaction could help transform... View Details
  • 01 Mar 2006
  • News

Faculty Books

operations covering widely recognized brands including Lipton, Hellmann’s, Birds Eye, Ben & Jerry’s, Dove, Sunsilk, and Pond’s. Taking advantage of full access to corporate archives and executives, Jones discusses Unilever’s strategies to... View Details
Keywords: Educational Services; Educational Services
  • 01 Jun 2010
  • News

Entrepreneur-in-Residence

Janet Kraus, cofounder of Circles, a leader in concierge services, is HBS’s newest Entrepreneur-in-Residence. Founded in 1997, Circles became a $50 million company with nearly 1,000 people operating in Boston and Burlington, Ontario.... View Details
Keywords: Educational Services; Educational Services
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