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  • 05 Aug 2022
  • Research & Ideas

Why People Crave Feedback—and Why We’re Afraid to Give It

another survey found only 5 percent believe managers provide such feedback. What gets in the way of providing constructive feedback? In an attempt to understand this gap, the researchers presented a series of situations in which feedback could help to survey... View Details
Keywords: by Michael Blanding
  • 30 Sep 2002
  • Research & Ideas

Your Crisis Response Plan: The Ten Effective Elements

organization's crisis response plans. Effective crisis response plans include the following ten elements: 1. A representative set of planning scenarios. It's essential to create a set of crisis scenarios that serve to guide planning. This... View Details
Keywords: by Michael Watkins
  • Article

Are All Certified EHRs Created Equal? Assessing the Relationship between EHR Vendor and Hospital Meaningful Use Performance

By: A Jay Holmgren, Julia Adler-Milstein and Jeffrey McCullough
Objective
The federal electronic health record (EHR) certification process was intended to ensure a baseline level of system quality and the ability to support meaningful use criteria. We sought to assess whether there was variation across EHR vendors in the... View Details
Keywords: Hospitals; Electronic Health Records; Digital Health; Health Care and Treatment; Information Technology; Service Delivery; Performance Evaluation
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  • January 2009
  • Supplement

The Tip of the Iceberg: JP Morgan Chase and Bear Stearns (B2)

By: Clayton S. Rose, Daniel Baird Bergstresser and David Lane
Bear Stearns & Co burned through nearly all of its $18 billion in cash reserves during the week of March 10, 2008, and an unprecedented provision of liquidity support from the Federal Reserve on Friday March 13 was insufficient to reverse the decline in Bear's... View Details
Keywords: Economic Slowdown and Stagnation; Capital; Insolvency and Bankruptcy; Financial Liquidity; Banks and Banking; Governance; Crisis Management; Goals and Objectives; System; Valuation; New York (state, US)
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  • 27 Feb 2024
  • Research & Ideas

Why Companies Should Share Their DEI Data (Even When It’s Unflattering)

get a boost over the competition—especially if they take care to point out that everyone collects this data. In a scenario in which a competitor chooses not to disclose, a company will gain an edge by pointing that out. Nam warns that... View Details
Keywords: by Shalene Gupta
  • 24 Oct 2018
  • Sharpening Your Skills

Startup or Established Company? Which Is Best for You?

executive teams can be world class or “legacy” leaders who can’t move with the times. There are many tradeoffs when factoring leadership into the decision process of startup versus mature. Startup founded by serial entrepreneurs. This can often be the best case View Details
Keywords: by Julia B. Austin
  • 04 Oct 2010
  • Research & Ideas

Introverts: The Best Leaders for Proactive Employees

study in their paper, the researchers devised a scenario in which 163 college students participated in a T-shirt folding contest. The students were divided into fifty-six groups, all tasked with folding as many T-shirts as possible in ten... View Details
Keywords: by Carmen Nobel
  • 12 Apr 2017
  • Research & Ideas

Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks

time for other vital tasks. “Chains should weight these costs of exercising discretion against the benefits of local customization and potential increase in customer engagement,” Ibáñez says. Question for readers: In your experience, what are the View Details
Keywords: by Carmen Nobel; Health
  • 10 May 2021
  • Research & Ideas

Who Has Potential? For Many White Men, It’s Often Other White Men

them—a familiar scenario that plays out at a lot of companies. “Merely increasing the number of employees from underrepresented groups and trying to be inclusive isn’t enough,” Ely says. “Instead, companies that are intent on diversifying... View Details
Keywords: by Dina Gerdeman
  • 23 Apr 2012
  • Research & Ideas

How to Brand a Next-Generation Product

considered a hypothetical scenario in which a well-known firm is preparing to launch a new version of its color printer. The participants, who were split into two groups, received a list of seven successive model names. For the first... View Details
Keywords: by Carmen Nobel
  • 25 Jan 2016
  • Research & Ideas

When Negotiating a Price, Never Bid with a Round Number

interviewed 10 senior investment bankers at the managing director or executive director level who each had several years of M&A experience. None of the bankers was aware of the academic literature on bid precision. The bankers were asked to imagine a View Details
Keywords: by Carmen Nobel
  • 06 Dec 2022
  • Research & Ideas

Latest Isn’t Always Greatest: Why Product Updates Capture Consumers

scenario in an experiment, most people did indeed choose the longer stick, whereas only 15 percent initially chose the shorter one. However, when the short version was labeled as “newer,” twice as many, about 31 percent, chose it—even... View Details
Keywords: by Michael Blanding; Consumer Products; Retail
  • 06 Mar 2006
  • Research & Ideas

Four Strategies for Making Concessions

with building trust. If you demand immediate compensation every time you make a concession, your behavior will be seen as self-serving rather than oriented toward achieving mutual satisfaction. 4. Make Concessions In Installments Which of these View Details
Keywords: by Deepak Malhotra
  • 21 Sep 2022
  • Research & Ideas

You Don’t Have to Quit Your Job to Find More Meaning in Life

scenarios through the lens of two factors: fulfillment and contribution. “The way psychologists have typically studied the importance of meaningfulness is to ask people how meaningful their life is, but this doesn’t allow us to understand... View Details
Keywords: by Shalene Gupta
  • 18 Jun 2020
  • Research & Ideas

What Is an "Essential" Purchase for a Low-Income Family?

percent of US households. In other words, the only thing that differed between the two scenarios was the consumer’s income. But that made a big difference in participants’ perceptions, since they judged lower-income Joe's TV purchase... View Details
Keywords: by Rachel Layne
  • 29 Oct 2012
  • Research & Ideas

Are You Paying a Tip--or a Bribe?

only one small aspect: whether tipping was framed as being intended to either "reward good service" or "encourage good service." Those exposed to the "encourage good service" scenario viewed corruption less... View Details
Keywords: by Dina Gerdeman
  • 22 Apr 2019
  • Research & Ideas

Why Salespeople Struggle at Leading

This sad scenario plays out at many firms: Top-performing salespeople get promoted to become sales managers, but don’t actually know how to manage. The result is a disaster—productivity takes a dive, disgruntled salespeople start heading... View Details
Keywords: by Dina Gerdeman
  • 19 Jan 2015
  • Research & Ideas

Is Wikipedia More Biased Than Encyclopædia Britannica?

scenario where too many cooks spoil the broth, we are mostly seeing an insufficient number of cooks," says Zhu. If Wikipedia would like to improve its objectivity, Zhu recommends that it encourage editors to revise the most-read stories... View Details
Keywords: by Michael Blanding; Publishing
  • 18 Jan 2022
  • Research & Ideas

How Eliminating Non-Competes Could Reshape Tech

employers. Employers can create win-win scenarios for themselves and their employees. Senz: Are there other strategies companies can use to protect trade secrets in the absence of non-competes? Wu: Ongoing trends in technology and... View Details
Keywords: by Kristen Senz; Technology
  • 08 Aug 2005
  • Research & Ideas

Decision Rights: Who Gives the Green Light?

for executives there to absorb and react to it, reduced the company's ability to respond to bid requests on a timely basis. Alert to this change, a European rival added a 24-hour limit to its competing bids, forcing quick decisions from clients—and winning new business... View Details
Keywords: by Peter Jacobs

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