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- All HBS Web
(488)
- News (84)
- Research (335)
- Events (3)
- Multimedia (1)
- Faculty Publications (152)
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- 27 Feb 2024
- Research & Ideas
Why Companies Should Share Their DEI Data (Even When It’s Unflattering)
get a boost over the competition—especially if they take care to point out that everyone collects this data. In a scenario in which a competitor chooses not to disclose, a company will gain an edge by pointing that out. Nam warns that... View Details
Keywords: by Shalene Gupta
- Article
Resilience vs. Vulnerability: Psychological Safety and Reporting of Near Misses with Varying Proximity to Harm in Radiation Oncology
By: Palak Kundu, Olivia Jung, Amy C. Edmondson, Nzhde Agazaryan, John Hegde, Michael Steinberg and Ann Raldow
Background
Psychological safety, a shared belief that interpersonal risk taking is safe, is an important determinant of incident reporting. However, how psychological safety affects near-miss reporting is unclear, as near misses contain contrasting cues that... View Details
Psychological safety, a shared belief that interpersonal risk taking is safe, is an important determinant of incident reporting. However, how psychological safety affects near-miss reporting is unclear, as near misses contain contrasting cues that... View Details
Kundu, Palak, Olivia Jung, Amy C. Edmondson, Nzhde Agazaryan, John Hegde, Michael Steinberg, and Ann Raldow. "Resilience vs. Vulnerability: Psychological Safety and Reporting of Near Misses with Varying Proximity to Harm in Radiation Oncology." Joint Commission Journal on Quality and Patient Safety 47, no. 1 (January 2021): 15–22.
- 2024
- Report
Overcoming Barriers to Resolving Gaza and Beyond
As of early January 2024, discussion of the Gaza war heavily focuses on its humanitarian costs, cease fire possibilities, hostage prospects, and “day after” options. Yet what longer-term strategy guides actions on these vital issues while offering a more positive... View Details
Sebenius, James K. "Overcoming Barriers to Resolving Gaza and Beyond." Report, Belfer Center for Science and International Affairs, January 2024.
- Article
Are All Certified EHRs Created Equal? Assessing the Relationship between EHR Vendor and Hospital Meaningful Use Performance
By: A Jay Holmgren, Julia Adler-Milstein and Jeffrey McCullough
Objective
The federal electronic health record (EHR) certification process was intended to ensure a baseline level of system quality and the ability to support meaningful use criteria. We sought to assess whether there was variation across EHR vendors in the... View Details
The federal electronic health record (EHR) certification process was intended to ensure a baseline level of system quality and the ability to support meaningful use criteria. We sought to assess whether there was variation across EHR vendors in the... View Details
Keywords: Hospitals; Electronic Health Records; Digital Health; Health Care and Treatment; Information Technology; Service Delivery; Performance Evaluation
Holmgren, A Jay, Julia Adler-Milstein, and Jeffrey McCullough. "Are All Certified EHRs Created Equal? Assessing the Relationship between EHR Vendor and Hospital Meaningful Use Performance." Journal of the American Medical Informatics Association 25, no. 6 (June 2018): 654–660. (Editor's Choice.)
- 12 Apr 2017
- Research & Ideas
Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks
time for other vital tasks. “Chains should weight these costs of exercising discretion against the benefits of local customization and potential increase in customer engagement,” Ibáñez says. Question for readers: In your experience, what are the View Details
- 25 Jan 2016
- Research & Ideas
When Negotiating a Price, Never Bid with a Round Number
interviewed 10 senior investment bankers at the managing director or executive director level who each had several years of M&A experience. None of the bankers was aware of the academic literature on bid precision. The bankers were asked to imagine a View Details
Keywords: by Carmen Nobel
- 10 May 2021
- Research & Ideas
Who Has Potential? For Many White Men, It’s Often Other White Men
them—a familiar scenario that plays out at a lot of companies. “Merely increasing the number of employees from underrepresented groups and trying to be inclusive isn’t enough,” Ely says. “Instead, companies that are intent on diversifying... View Details
Keywords: by Dina Gerdeman
- 24 Oct 2018
- Sharpening Your Skills
Startup or Established Company? Which Is Best for You?
executive teams can be world class or “legacy” leaders who can’t move with the times. There are many tradeoffs when factoring leadership into the decision process of startup versus mature. Startup founded by serial entrepreneurs. This can often be the best case View Details
Keywords: by Julia B. Austin
- 04 Oct 2010
- Research & Ideas
Introverts: The Best Leaders for Proactive Employees
study in their paper, the researchers devised a scenario in which 163 college students participated in a T-shirt folding contest. The students were divided into fifty-six groups, all tasked with folding as many T-shirts as possible in ten... View Details
Keywords: by Carmen Nobel
- 21 Sep 2022
- Research & Ideas
You Don’t Have to Quit Your Job to Find More Meaning in Life
scenarios through the lens of two factors: fulfillment and contribution. “The way psychologists have typically studied the importance of meaningfulness is to ask people how meaningful their life is, but this doesn’t allow us to understand... View Details
Keywords: by Shalene Gupta
- 18 Jun 2020
- Research & Ideas
What Is an "Essential" Purchase for a Low-Income Family?
percent of US households. In other words, the only thing that differed between the two scenarios was the consumer’s income. But that made a big difference in participants’ perceptions, since they judged lower-income Joe's TV purchase... View Details
Keywords: by Rachel Layne
- 23 Apr 2012
- Research & Ideas
How to Brand a Next-Generation Product
considered a hypothetical scenario in which a well-known firm is preparing to launch a new version of its color printer. The participants, who were split into two groups, received a list of seven successive model names. For the first... View Details
Keywords: by Carmen Nobel
- 29 Oct 2012
- Research & Ideas
Are You Paying a Tip--or a Bribe?
only one small aspect: whether tipping was framed as being intended to either "reward good service" or "encourage good service." Those exposed to the "encourage good service" scenario viewed corruption less... View Details
Keywords: by Dina Gerdeman
- 06 Dec 2022
- Research & Ideas
Latest Isn’t Always Greatest: Why Product Updates Capture Consumers
scenario in an experiment, most people did indeed choose the longer stick, whereas only 15 percent initially chose the shorter one. However, when the short version was labeled as “newer,” twice as many, about 31 percent, chose it—even... View Details
- 06 Mar 2006
- Research & Ideas
Four Strategies for Making Concessions
with building trust. If you demand immediate compensation every time you make a concession, your behavior will be seen as self-serving rather than oriented toward achieving mutual satisfaction. 4. Make Concessions In Installments Which of these View Details
Keywords: by Deepak Malhotra
- 22 Apr 2019
- Research & Ideas
Why Salespeople Struggle at Leading
This sad scenario plays out at many firms: Top-performing salespeople get promoted to become sales managers, but don’t actually know how to manage. The result is a disaster—productivity takes a dive, disgruntled salespeople start heading... View Details
Keywords: by Dina Gerdeman
- 16 Jul 2007
- Research & Ideas
Understanding the ‘Want’ vs. ’Should’ Decision
how time-to-implementation from the moment of decision affects preferences for should options. We looked at scenarios that involved want-should conflict like support for a policy that would benefit one's employer but would be costly to... View Details
- 19 Jan 2015
- Research & Ideas
Is Wikipedia More Biased Than Encyclopædia Britannica?
scenario where too many cooks spoil the broth, we are mostly seeing an insufficient number of cooks," says Zhu. If Wikipedia would like to improve its objectivity, Zhu recommends that it encourage editors to revise the most-read stories... View Details
- 18 Jan 2022
- Research & Ideas
How Eliminating Non-Competes Could Reshape Tech
employers. Employers can create win-win scenarios for themselves and their employees. Senz: Are there other strategies companies can use to protect trade secrets in the absence of non-competes? Wu: Ongoing trends in technology and... View Details
- 11 Jan 2022
- Research & Ideas
Feeling Seen: What to Say When Your Employees Are Not OK
likely to trust coworkers who had acknowledged their emotions, particularly when the emotions were negative, the findings showed. Ignoring emotions lessens trust: In five subsequent studies, the researchers asked participants to either imagine themselves in a... View Details
Keywords: by Pamela Reynolds