Publications

Publications

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  • 2008
  • Book

Execution Premium: Linking Strategy to Operations for Competitive Advantage

By: Robert S. Kaplan and David P. Norton
In a world of stiffening competition, business strategy is more crucial than ever. Yet most organizations struggle in this area--not with formulating strategy but with executing it, or putting their strategy into action. Owing to execution failures, companies realize... View Details
Keywords: Management Analysis, Tools, and Techniques; Operations; Performance; Strategic Planning; Business Strategy
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  • 23 Aug 2016
  • First Look

August 23, 2016

Discretionary Task Ordering: Queue Management in Radiological Services By: Ibanez, Maria, Jonathan R. Clark, Robert S. Huckman, and Bradley R. Staats Abstract—A long line of research examines how best to... View Details
Keywords: Sean Silverthorne
  • 21 Nov 2017
  • First Look

First Look at New Research and Ideas, November 21, 2017

forthcoming Journal of Political Economy Internalizing Global Value Chains: A Firm-Level Analysis By: Alfaro, Laura, Pol Antràs, Davin Chor, and Paola Conconi Abstract—In recent decades, advances in information and communication technology and falling trade barriers... View Details
Keywords: Sean Silverthorne
  • 03 Jun 2014
  • First Look

First Look: June 3

in Teaching Hospitals By: Huckman, Robert S., Hummy Song, and Jason R. Barro Abstract—We consider the impact of cohort turnover-the planned simultaneous exit of a large number of experienced employees and a similarly sized entry of new... View Details
Keywords: Sean Silverthorne
  • 10 Dec 2010
  • News

Not for Profits

    Rohit Deshpande

    Rohit Deshpandé is a Baker Foundation Professor and Sebastian S. Kresge Professor of Marketing, Emeritus at Harvard Business School, where he has been teaching in the Advanced Management Program,... View Details

    Keywords: advertising; agribusiness; airline; banking; beauty products; beverage; financial services; home video games; marketing industry; pharmaceuticals; telecommunications; tourism; video games
    • 2001
    • Book

    Giants of Enterprise: Seven Business Innovators and the Empires They Built

    By: R. S. Tedlow
    From the table of contents: Andrew Carnegie: From Rags to Richest; George Eastman and the creation of a mass market; Henry Ford: The Profits and the Price of Primitivism; Thomas J. Watson Sr. and American salesmanship; Charles Revson and Revlon: Consumer Packaged Goods... View Details
    Keywords: Business History
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    • January 2013 (Revised October 2014)
    • Case

    Barclays and the LIBOR Scandal

    By: Clayton S. Rose and Aldo Sesia
    In June of 2012, Barclays plc admitted that it had manipulated LIBOR—a benchmark interest rate that was fundamental to the operation of international financial markets and that was the basis for trillions of dollars of financial transactions. Between 2005 and 2009... View Details
    Keywords: Financial Systems; Financial Services; Corruption; Regulation; General Management; Management; Leadership; Economic Systems; Crime and Corruption; Ethics; Culture; Banking Industry; Financial Services Industry; United Kingdom
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    • January 2007 (Revised January 2008)
    • Case

    Amanco: Developing the Sustainability Scorecard

    By: Robert S. Kaplan and Ricardo Reisen de Pinho
    Describes the challenges of using the Balanced Scorecard to implement a triple-bottom-line strategy for delivering excellent economic, environmental, and social performance. The owners and senior executive team of Amanco, a producer of plastic pipe and complete water... View Details
    Keywords: Balanced Scorecard; Measurement and Metrics; Corporate Social Responsibility and Impact; Environmental Sustainability; Social Issues; Strategy; Construction Industry; Industrial Products Industry; Latin America; Brazil
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    • 16 May 2017
    • First Look

    First Look at New Ideas and Research, May 16

    May–June 2017 Harvard Business Review Neurodiversity as a Competitive Advantage By: Austin, Robert D., and Gary P. Pisano Abstract—Many people with neurological conditions such as autism spectrum disorder and dyslexia have extraordinary... View Details
    Keywords: Re: Multiple Faculty
    • 16 Dec 2014
    • First Look

    First Look: December 16

    Michael E., and Robert S. Kaplan Abstract—Improving provider incentives and reimbursement must become a central component in health care reform. Reimbursement through bundled payments-a single payment that... View Details
    Keywords: Sean Silverthorne
    • 14 Dec 2010
    • News

    Counting the Not for Profits

    • 01 Jul 2011
    • News

    Corporates need to hard sell strategy to their people

    • April 2013
    • Teaching Plan

    Barclays and the LIBOR Scandal

    By: Clayton S. Rose and Aldo Sesia
    In the summer of 2012, Barclays plc, one of the largest banks in the world, agreed to settle with authorities and acknowledged that the firm had manipulated LIBOR (London Inter-Bank Offered Rate)—a benchmark reference rate that was fundamental to the operation of... View Details
    Keywords: Financial Systems; Financial Services; Corruption; Regulation; General Management; Management; Leadership; Economic Systems; Crime and Corruption; Ethics; Culture; Banking Industry; Financial Services Industry; United Kingdom
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    • November 2010
    • Case

    Lessons Learned? Brooksley Born & the OTC Derivatives Market (A)

    By: Clayton S. Rose and David Lane
    On May 7, 1998, the U.S. Commodity Futures Trading Commission, chaired by Brooksley Born, issued a "Concept Release" inviting public comment on the relevance and appropriateness of existing regulation of the over-the-counter (OTC) derivatives market, a market with a... View Details
    Keywords: Financial Crisis; Credit Derivatives and Swaps; Governing Rules, Regulations, and Reforms; Policy; Business and Government Relations; Financial Services Industry; Public Administration Industry; District of Columbia
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    • Web

    Business Economics - Doctoral

    J. Hall Samuel G. Hanson Victoria Ivashina Ebehi Iyoha Archie L. Jones Robert S. Kaplan William R. Kerr Tarun Khanna Ray P. Kluender Jacqueline Ng Lane Josh Lerner Edward McFowland III David A. Moss Joseph... View Details
    • Web

    Accounting & Management - Doctoral

    Yiwei Li Trang Nguyen Konstantin Pavlenkov Ria Sen Albert Shin Wenxin Wang Siyu Zhang Current HBS Faculty Brian K. Baik Dennis Campbell Srikant M. Datar Aiyesha Dey Susanna Gallani Brian J. Hall Jonas Heese Robert View Details
    • Web

    Great American Business Leaders of the 20th Century - Leadership

    Great American Business Leaders of the 20th Century Request the Data A B C D E F G H I J K L M N O P Q R S T U V W X Y Z A Robert S. Abbott Chicago Defender, 1905–1940 Benjamin Abrams Emerson Radio &... View Details
    • Web

    Technology & Operations Management - Doctoral

    Frei Shane M. Greenstein Janice H. Hammond Robert S. Huckman Marco Iansiti Ayelet Israeli Ebehi Iyoha Christian Kaps Karim R. Lakhani Himabindu Lakkaraju Jacqueline Ng Lane Michael Lingzhi Li Alan D.... View Details
    • Web

    Organizational Behavior - Doctoral

    Jason P. Mitchell Ellis Monk Matthew K. Nock Orlando Patterson Elizabeth A. Phelps Steven Pinker Robert J. Sampson Daniel L. Schacter Theda Skocpol Mario L. Small Jesse Snedeker Leah H. Somerville Elizabeth View Details