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  • All HBS Web  (444)
    • News  (46)
    • Research  (338)
    • Events  (5)
  • Faculty Publications  (68)

Show Results For

  • All HBS Web  (444)
    • News  (46)
    • Research  (338)
    • Events  (5)
  • Faculty Publications  (68)
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  • 06 Apr 2010
  • First Look

First Look: April 6

response to an ad-sponsored rival often entails business model reconfigurations. We also find that when there is an ad-sponsored entrant, the incumbent is more likely to prefer to compete through the subscription-based or the ad-sponsored... View Details
Keywords: Martha Lagace
  • 12 Mar 2014
  • Research & Ideas

Entrepreneurship and Multinationals Drive Globalization

entirely subsumed by the homogenized global. Convergence and homogenization was stronger in aspirations than in preferences for particular products or scents, which remained more persistently local, despite the spread of global brand... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics; Manufacturing; Consumer Products; Pharmaceutical
  • 15 Apr 2002
  • Research & Ideas

In the Virtual Dressing Room Returns Are A Real Problem

choices.— Jan Hammond & Kristin Kohler The accuracy of color on the Web is of particular concern to consumers. A Web-based survey conducted by InfoTrends Research Group indicated that 88 percent of consumers would prefer to shop at an... View Details
Keywords: by Jan Hammond & Kristin Kohler; Apparel & Accessories; Fashion; Consumer Products; Manufacturing; Retail
  • 06 Jul 2009
  • Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

prepare? A: We do not believe there are better or worse people to perform these tasks. And much like the debate about which is harder, a layoff or a firing, we found that some people preferred to have a personal relationship with the... View Details
Keywords: by Martha Lagace
  • 10 Jun 2002
  • Research & Ideas

How to Look at Globalization Now

effects. Overall, the analysis suggests that the global standardization hypothesis has considerably less momentum than the juggernaut that it is sometimes portrayed as. Q: You have written that customer preferences for globally... View Details
Keywords: by Martha Lagace
  • 15 Aug 2011
  • Research & Ideas

A New Model for Business: The Museum

(For instance, a recent paper demonstrated that smaller menus are generally preferable to big ones. But like museums, these businesses must go beyond simply limiting choices, Weaver says. They must present their wares in such a way that... View Details
Keywords: by Carmen Nobel
  • 02 Feb 2010
  • First Look

First Look: Feb. 2

Roberts, 27-38. Studies in Choice and Welfare Series. Springer Verlag, 2009 Abstract All of us make decisions that are not entirely self-centered; we voluntarily anticipate what we think to be the preferences of others and incorporate... View Details
Keywords: Martha Lagace
  • 27 Mar 2012
  • First Look

First Look: March 27

are determined not only by the quality of the product, but also by the incentives of the media outlet providing the review. For example, a media outlet may have the incentive to provide favorable coverage to certain authors or to slant reviews toward the horizontal... View Details
Keywords: Carmen Nobel
  • 08 Dec 2003
  • Research & Ideas

Is That Really Your Best Offer?

discloses his "must have" issues, he may be gouged. Deception at the bargaining table can be hostile, too, as when someone pretends to have no authority to settle or makes promises he doesn't intend to keep. That's why many of us View Details
Keywords: by Michael Wheeler
  • 17 Apr 2017
  • HBS Case

This Turkish Debt Collector Is Customer-friendly

Turkasset began opening physical branches around the country to service customers who preferred to talk in person. Despite these additional outlays, the gamble paid off for the company by allowing it to collect a much higher percentage of... View Details
Keywords: by Michael Blanding; Financial Services
  • 20 Sep 2011
  • First Look

First Look: September 20

transparency over its state-contingent payoffs. The contractual nature of the put options in the benchmark portfolio allows us to evaluate appropriate required rates of return as a function of investor risk View Details
Keywords: Sean Silverthorne
  • 16 Jun 2009
  • First Look

First Look: June 16

maximizing, yet asymmetric payoffs. Studies 1 and 2 showed that people prefer to maximize profits when interacting within their social category, but chose suboptimal individual and joint profits when interacting across social categories.... View Details
Keywords: Martha Lagace
  • 20 Nov 2012
  • First Look

First Look: November 20

capacity and new products only when attractive, low-risk opportunities are identified and can be funded internally. The firm's culture of risk aversion extends to financing decisions with a clear preference... View Details
Keywords: Sean Silverthorne
  • 25 Oct 2012
  • Research & Ideas

10 Reasons Customers Might Resist Windows 8

completely different operating system thrust upon them from on high. "People don't like it when they're forced to change their plans, rather than determine the changes they want to make," Kanter says. 2. Excess Uncertainty—"People will often View Details
Keywords: by Carmen Nobel; Computer; Consumer Products
  • 28 Feb 2011
  • Research & Ideas

The Importance of ‘Don’t’ in Inducing Ethical Employee Behavior

the issue in a new research paper, "Bringing Ethics into Focus: How Regulatory Focus and Risk Preferences Influence (Un)ethical Behavior," in which they distinguish between two ways a company can... View Details
Keywords: by Carmen Nobel
  • 10 Jan 2005
  • Research & Ideas

Motivation and the Cross-Sector Alliance

Such motives spring from the humanitarian values possessed by the organizations or individuals involved. Utilitarian motives, on the other hand, cater to the partners' organizational needs, focusing on issues like risk management or the... View Details
Keywords: by James Austin, Ezequiel Reficco & SEKN research team
  • 07 Sep 2011
  • First Look

First Look: Sept. 7

industries in its preferred direction. We find that exogenous price shocks proved particularly helpful in this regard. The Impact of Relative Standards on the Propensity to Disclose Authors:Alessandro Acquisti, Leslie John, and George... View Details
Keywords: Sean Silverthorne
  • 30 May 2019
  • What Do You Think?

Is There a Distinctive West Coast Style of Management?

organizations in which he and his firm invested. The objectives to which he referred were Collins’s and Porras’s BHAGs, preferably a ten times improvement in some performance metric. In his book Exponential Organizations, Salim Ismail... View Details
Keywords: by James Heskett; Education
  • 19 Dec 2005
  • Research & Ideas

The Regional Slice of Your Global Strategy

inflexible, organizational structure to successfully execute a strategy. As companies think through the risks and opportunities of various regional strategies, they also need to clarify what they mean by the word "region." I... View Details
Keywords: by Pankaj Ghemawat
  • 09 Mar 2010
  • First Look

First Look: March 9

match between firms, managers, and incentives using a new survey that contains information on managers' risk preferences and human capital, on their compensation schemes, and on the firms they work for. The... View Details
Keywords: Martha Lagace
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