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Publications

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  • All HBS Web  (469)
    • News  (46)
    • Research  (374)
    • Events  (1)
    • Multimedia  (3)
  • Faculty Publications  (264)

Show Results For

  • All HBS Web  (469)
    • News  (46)
    • Research  (374)
    • Events  (1)
    • Multimedia  (3)
  • Faculty Publications  (264)
← Page 9 of 469 Results →
  • Web

Healthy Outcomes - Managing the Future of Work

outcomes such as higher retention and better engagement. Read the Report Featured Videos Joseph Fuller Why Employers Should Care About the Care Economy Why Employers Should Care About the Care Economy Joseph Fuller Joseph Fuller Measuring... View Details
  • 27 Feb 2023
  • Research & Ideas

How One Late Employee Can Hurt Your Business: Data from 25 Million Timecards

daycare for a child, or maybe they have another job because you only employ them part-time to avoid paying for healthcare benefits." You Might Also Like: Employee Feedback: The Key to Retention During the Great Resignation Your Best... View Details
Keywords: by Ben Rand; Retail
  • 07 Jul 2019
  • HBS Case

Walmart's Workforce of the Future

Any discussion of the future of retail—or how we work—has to include Walmart. As of 2017, 90 percent of the US population lived within 10 miles of a Walmart store; with 11,766 locations worldwide and $514 billion in annual revenues, the discount store also has the... View Details
Keywords: by Julia Hanna; Retail
  • 05 May 2022
  • HBS Case

College Degrees: The Job Requirement Companies Seek, but Don't Really Need

retention practices, notes that the new HBS note comes at a time of ongoing racial reckoning sparked by the police killing of George Floyd, whose death two years ago shined a light on numerous inequities faced by Black Americans,... View Details
Keywords: by Jay Fitzgerald
  • 07 Jun 2023
  • Blog Post

My One Case: MBA Class of 2023 Looks Back

retention when compared to competitors. It was fun to find a virtuous cycle within a business model that has nothing to do with the network effects of a tech platform. The case was extremely important in highlighting why we should look... View Details
  • Blog

What Can You Do to Foster Gender Equity?

“masculine norm” of leadership. While organizations may start out hiring a good number of women, it's not hard to see why these experiences lead to retention problems—and a significant loss of talent for the organization. Finding and... View Details
  • 18 Aug 2022
  • Op-Ed

Your Best Employees Are Burning Out: A Framework for Retaining Talent

bought and sold on Amazon. It does not come attached to a well-crafted email, nor does it come merely with a reactionary bonus, especially at a time when pay disparities, burnout, and employee retention are top of mind. Trust is earned... View Details
Keywords: by Hise Gibson and MaShon Wilson
  • Web

Topics - HBS Working Knowledge

Recruitment (31) Refugees (4) Relationships (152) Religion (5) Renewable Energy (7) Reputation (14) Research and Development (59) Research (107) Resignation and Termination (10) Resource Allocation (11) Restructuring (3) Retention (21)... View Details
  • 10 May 2021
  • Research & Ideas

Who Has Potential? For Many White Men, It’s Often Other White Men

opportunities to learn how the organization could do its core work better. Monitor and recalibrate their development efforts. Businesses track indicators of whether people are thriving—like promotion and retention rates and employees’... View Details
Keywords: by Dina Gerdeman
  • Web

The Caring Company

benefits for employees are more likely to see better outcomes such as higher retention and better engagement. Read the report Media Coverage The Care Economy Joseph Fuller & Kayla Lebovits 26 Aug 2020 | Behind Bundle Podcast How companies... View Details
  • 13 Mar 2023
  • Op-Ed

How Leaders Should Leave

Leonard M. Miller University Professor and former dean of the University of Miami Herbert Business School. You Might Also Like: Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage Employee Feedback: The Key to View Details
Keywords: by John Quelch
  • Web

HBR Classics - Alumni

Leadership Team - Complementary Strengths or Competing Agendas , Stephen A. Miles, Michael D. Watkins Picking the Right Transition Strategy , Michael D. Watkins Seven Transformations of Personal Leadership , David Rooke, William R. Torbet Work Life Balance Embracing... View Details
  • 28 Sep 2011
  • Research & Ideas

The Profit Power of Corporate Culture

which are the foundations for the successful implementation of whatever policies and practices are necessary to execute a given strategy; policies and practices that lead to a learning, innovative organization; measurement of the results in terms of things such as... View Details
Keywords: by Sean Silverthorne
  • Web

Student Research - Doctoral

ownership of physician practices is increasing, with owners targeting sales, or exits, in 3 to 7 years. Little is known about the association of exit with physician retention and subsequent employment. Using panel data over the period... View Details
  • Web

Health Care - Faculty & Research

Bankruptcy ; Health Care and Treatment ; Outcome or Result ; Retention ; Health Industry Citation Register to Read Read Now Related Antill, Samuel, Ashvin Gandhi, Jessica Bai, and Adrienne Sabety. "Healthcare Provider Bankruptcies." NBER... View Details
  • July 2002 (Revised October 2002)
  • Case

Cirque du Soleil

By: Thomas J. DeLong and Vineeta Vijayaraghavan
Retaining talent is an issue for any company whose success relies on the creativity and excellence of its employees. This is especially true for Cirque du Soleil, the spectacularly successful "circus without animals," whose 2,100 employees include 500 artists--mimes,... View Details
Keywords: Retention; Employee Relationship Management; Business Strategy; Talent and Talent Management; Organizational Culture; Entertainment and Recreation Industry
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DeLong, Thomas J., and Vineeta Vijayaraghavan. "Cirque du Soleil." Harvard Business School Case 403-006, July 2002. (Revised October 2002.)
  • 18 Oct 2022
  • Research & Ideas

When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

Startup Marketplace for Used Furniture The Twofold Effect of Customer Retention in Freemium Settings Beyond Pajamas: Sizing Up the Pandemic Shopper Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image:... View Details
Keywords: by Rachel Layne
  • 03 Jun 2022
  • Research & Ideas

In a Work-from-Anywhere World, How Remote Will Workers Go?

The American workforce has always migrated, moving wherever the jobs took them—traditionally, away from small towns and toward big cities. Now, as an increasing number of workplaces embrace remote work and allow people the flexibility to live where they choose, the... View Details
Keywords: by Kara Baskin
  • 01 Jun 2023
  • News

Pet Project

Spies says. The team has spent years optimizing the business for best-in-class DTC subscription metrics. The company enjoys retention rates of 95 percent or more, where competitors sit at the 50 to 60 percent mark. But in order to grow... View Details
Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade; Sporting Goods, Hobby, Musical Instrument, and Book Stores; Retail Trade
  • 25 May 2011
  • HBS Case

QuikTrip’s Investment in Retail Employees Pays Off

It's a much believed assumption in the retail world: If you're going to compete on the basis of low cost, then you can't afford to invest in your employees. Extensive training—who has the time to give? Regularly scheduled hours?—way too inflexible. Benefits?—forget it!... View Details
Keywords: by Julia Hanna; Retail
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