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  • All HBS Web  (1,252)
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  • 17 Sep 2013
  • First Look

First Look: September 17

In some cases, people can spare themselves the trouble of deliberation and instead "decide by mind wandering" yet experience no decrease in satisfaction. September 2013 Review of Financial Studies Expectations of Returns and... View Details
Keywords: Sean Silverthorne
  • 07 Dec 2010
  • First Look

First Look: Dec. 7

unavailable at this time. Read the paper: http://www.slideshare.net/Energy909/the-landscape-of-integrated-reporting Productivity Orientation and the Consumption of Collectable Experiences Authors:Anat Keinan and Ran Kivetz... View Details
Keywords: Sean Silverthorne
  • 18 Nov 2002
  • Research & Ideas

Where Morals and Profits Meet: The Corporate Value Shift

analysis. And a few are motivated simply by the vision of a better and more humane way of conducting business. Overall, though, my experience has been that probably half, and maybe even two-thirds, categorize ethics mainly as a risk... View Details
Keywords: by Carla Tishler
  • 05 Feb 2018
  • What Do You Think?

Should Companies Disclose Employee Compensation?

compensation data could lead to a different method in solving certain situations such as pay discrepancy " As Ali put it, "Why companies find it so difficult to talk salary when our government is so open on what each employee is paid is baffling. The View Details
Keywords: by James Heskett; Financial Services
  • 08 Aug 2005
  • Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

The experience of this company is hardly unique. Companies often capture additional business by offering more services. The list is wide-ranging: product or service customization; small order quantities; special packaging; expedited and... View Details
Keywords: by Robert S. Kaplan
  • 21 Jan 2009
  • First Look

First Look: January 21, 2009

20,000 MW of wind energy, representing a $37 billion investment in 2007. Besides high prices, wind energy represented a solution for consumers seeking an energy source that would not add to the problems... View Details
Keywords: Martha Lagace
  • 27 Oct 2020
  • Research & Ideas

Can Being the ‘Token’ Give Women and Minorities a Competitive Edge?

gender or racial minority might feel pressure to fill stereotypical roles or represent their entire group. “It was unexpected to us that people would even be willing to put themselves in these situations,” says Chang, noting the vast... View Details
Keywords: by Danielle Kost
  • 26 Jul 2022
  • Research & Ideas

Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews

Farronato warns. In an industry with razor-thin margins, a few outdated but prominently displayed reviews could sink a restaurant for good. “One or two reviews can destroy their life,” she says. Plus, reviews aren’t representative of all... View Details
Keywords: by Kara Baskin; Entertainment & Recreation; Food & Beverage; Retail
  • 07 Mar 2017
  • First Look

First Look at New Research, March 7

that researchers can potentially invoke to supplement other resources available to them. We propose a framework of antecedents for the use of professional social networks by academics. The framework captures researchers’ relevant personal and professional View Details
Keywords: Sean Silverthorne
  • 28 Jul 2008
  • Research & Ideas

Making the Decision to Franchise (or not)

From neighborhood to neighborhood—even from block to block—customers have different tastes in the products they buy and the retail experience they find most enjoyable. As a business owner operating stores across multiple markets, is it... View Details
Keywords: by Julia Hanna; Retail
  • 01 Nov 2022
  • What Do You Think?

Why Aren’t Business Leaders More Vocal About Immigration Policy?

thousands of loyal, hard working, often inadequately recognized, government employees attempting to carry out the latest immigration policy are caught in the middle. Immigrants need the US. It still represents the world’s most attractive... View Details
Keywords: by James Heskett
  • 06 May 2021
  • HBS Case

How Four Women Made Miami More Equitable for Startups

Arbuckle Professor of Business Administration at Harvard Business School, their experiences permit an inside look at pushing past barriers. “I had studied Miami’s evolving entrepreneurial ecosystem for an earlier set of cases. But I saw... View Details
Keywords: by Carolyn DiPaolo
  • 22 Feb 2022
  • Research & Ideas

Lack of Female Scientists Means Fewer Medical Treatments for Women

Rembrand Koning and colleagues. With women representing only 13 percent of patent holders in the United States, the lack of female-driven inventions may well be having a direct impact on health outcomes, Koning says. If fewer inventors... View Details
Keywords: by Kristen Senz
  • 04 Mar 2019
  • What Do You Think?

What’s the Antidote to Surveillance Capitalism?

actions. Some of the media (Facebook, Apple, Amazon, Netflix, and Google) they employ, however, represent a threat of monopoly that should be addressed by the very governments that, ironically, could turn big data against us. So say... View Details
Keywords: by James Heskett; Advertising; Consumer Products
  • 08 Dec 2020
  • Research & Ideas

Why Companies Hunt for Talent on Digital Platforms, Not in Resume Piles

don’t we do our own nationally representative survey?” The result is a new working paper, Hunting for Talent: Firm-Driven Labor Market Search in America, that quantifies the steep increase in outbound recruiting by firms largely at the... View Details
Keywords: by Michael Blanding; Employment
  • 02 Mar 2021
  • HBS Case

The Tulsa Massacre: Is Racial Justice Possible 100 Years Later?

victims, you get a much more visceral experience and a sense of what is lost.” A neighborhood destroyed The massacre was ostensibly sparked by an incident on May 30, 1921, when Dick Rowland, a 19-year-old Black shoe shiner, tripped while... View Details
Keywords: by Michael Blanding
  • 25 Apr 2007
  • Research & Ideas

Feeling Stuck? Getting Past Impasse

professionals may be confronted with a sense of psychological impasse and how they can free themselves. Martha Lagace: What sorts of thoughts, feelings, and images do people experience when they face an impasse? Timothy Butler: First,... View Details
Keywords: by Martha Lagace
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

For its representative in these critical talks, the board should have hired an outside specialist, with properly aligned interests and incentives. More generally, you should look hard at a potential agent's other interests and... View Details
Keywords: by Martha Lagace
  • 26 Feb 2008
  • First Look

First Look: February 26, 2008

(c) accountability in implementation. Examples are drawn from the experiences of South Africa and Brazil. Several preliminary factors are identified that may enhance policy learning, while acknowledging the constraints of bounded... View Details
Keywords: Martha Lagace
  • 18 Apr 2000
  • Research & Ideas

Learning in Action

was charged with learning from these experiences as well. Today, CALL observation teams are among the first troops on the ground in any Army operation. They collect on-the-spot information about new practices and techniques, identify... View Details
Keywords: by David A. Garvin
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