Remote work - Publications - Faculty & Research

15 Dec 2021
Research & Ideas

The 10 Most Popular Articles of 2021

offices and forging new paths in hybrid and remote work models. Many workers decided they didn’t want to suffer through long commutes or return to jobs they hated and joined the “Great Resignation.” And... View Details

Keywords: by Danielle Kost

09 Aug 2021
Research & Ideas

OneTen: Creating a New Pathway for Black Talent

dignity, and to give organizations an underleveraged talent pool. Rich communities, resourced schools in America The “American dream” ethos promises prosperity for those who work hard regardless of their background, but it’s a myth for... View Details

Keywords: by Rawi E. Abdelal, Katherine Connolly Baden, and Boris Groysberg

02 Dec 2002
Research & Ideas

The Secret of How Microsoft Stays on Top

off by disruptive technologies. Critics often argue that Microsoft can't innovate its way out of a paper bag—instead it has used its monopoly position to stamp out competition and force an industry to bend to its standards. But now comes a serious and much-to-be... View Details

Keywords: by Sean Silverthorne

17 Nov 2020
Research & Ideas

Why a Blended Workforce May Be Key to Lasting Competitive Advantage

In recent years, companies have been anxious about the lack of skilled workers to fill pivotal jobs. But then came COVID-19 and a subsequent recession. The ensuing business turmoil and record-high unemployment may have temporarily distracted companies from their... View Details

Keywords: by Joseph B. Fuller

14 Mar 2022
Research & Ideas

Lessons from COVID-19: The Business Skills Doctors Need

In the early days of the COVID-19 pandemic, doctors faced unprecedented challenges. Vital supplies such as facemasks and cotton swabs were in short supply. New protocols had to be developed to isolate infected patients. Treating patients View Details

Keywords: by Michael Blanding; Health

03 Dec 2020
Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

Series How Remote Work Changes What We Think About Onboarding What Leaders Can Do to Fight the COVID Fog It’s Time to Reset Decision-Making in Your Organization What the Stockdale Paradox Tells Us About... View Details

Keywords: by Boris Groysberg and Sarah Abbott

02 Aug 2021
Research & Ideas

What If Closing the Wage Gap Means Everyone Earns Less?

touting their pay transparency policies as a means of ensuring fairness. But, as it turns out, pay transparency doesn’t necessarily increase workers’ wages, writes Harvard Business School professor Zoe Cullen in a new working paper. More... View Details

Keywords: by Avery Forman

10 Sep 2020
Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

Series How Remote Work Changes What We Think About Onboarding What Leaders Can Do to Fight the COVID Fog It’s Time to Reset Decision-Making in Your Organization What the Stockdale Paradox Tells Us About... View Details

Keywords: by Boris Groysberg and Katherine Connolly Baden

25 Mar 2019
Research & Ideas

The Secret Life of Supply Chains

Like archaeologists digging on a remote hillside, business researchers have unearthed an important segment of the United States economy all but hidden from traditional innovation policy, yet accounting for tens of millions of jobs crucial... View Details

Keywords: by Michael Blanding; Manufacturing; Service

31 May 2017
What Do You Think?

Can Amazon Do What Walmart Couldn’t, Stop the 'Wheel of Retailing'?

years later another colleague relies on Amazon for delivery of dog food to a remote location in Maine at a price comparable to the local supermarket.) There is no question that Bezos has built a retailing juggernaut, one that is capturing... View Details

Keywords: by James Heskett; Retail

01 Jul 2008
First Look

First Look: July 1, 2008

Working PapersCollaborative Architectures for Innovation Authors:Gary P. Pisano and Roberto Verganti Abstract Collaborative innovation has become a hot topic in innovation today. Scholars, consultants, and the business press all urge... View Details

Keywords: Martha Lagace

08 Dec 2015
First Look

December 8, 2015

create value by introducing visual transparency between consumers and producers. Although operational transparency has been shown to improve consumer perceptions of service value, existing theory posits that increased contact between consumers and producers may... View Details

Keywords: Sean Silverthorne

19 Aug 2021
Op-Ed

Don't Ignore Your Employees' Misery—TAKE Control

As organizations eagerly reopen their doors more than a year after the COVID-19 pandemic began, many will be surprised to watch their employees walk out—for good. Companies have been quick to set blanket policies that range from a full return to offices to fully View Details

Keywords: by Hise O. Gibson and MaShon Wilson

07 Apr 2020
Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

quickly to produce and air new advertising creative that tapped into the rapidly changing zeitgeist. The result, the Retail Heroes campaign, featured CEO McMillon Zooming in remotely from home to thank the one million Walmart front line... View Details

Keywords: by Jill Avery and Richard Edelman

29 Sep 2021
Research & Ideas

For Entrepreneurs, Blown Deadlines Can Crush Big Ideas

product enabled customers to turn on motors and lights for different items, such as a car built out of the plastic bricks, with a remote control. However, once the entrepreneur added a feature that turns on lights automatically in... View Details

Keywords: by Rachel Layne

21 Apr 2021
Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

Leadership It’s Time to Reset Decision-Making in Your Organization What Leaders Can Do to Fight the COVID Fog How Remote Work Changes What We Think About Onboarding Acknowledging that people are having a... View Details

Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden

16 Jun 2009
First Look

First Look: June 16

Working PapersOpen to Negotiation: Phenomenological Assumptions and Knowledge Dissemination (revised) Authors:Corinne Bendersky and Kathleen L. McGinn Abstract Phenomenological assumptions—assumptions about the fundamental qualities of... View Details

Keywords: Martha Lagace

30 Jun 2021
In Practice

The Harvard Business School Faculty Summer Reader 2021

Michelle's story is a stark contrast and look forward to hearing her side of things. Next up for me this summer for physical books is my colleague Tsedal Neeley's Remote Work Revolution: Succeeding From... View Details

Keywords: by Kathryn Haviland

17 Dec 2020
Research & Ideas

The 10 Most Popular Stories of 2020

that eight of the 10 most-read HBS Working Knowledge stories of the year were COVID-focused. Readers sought insights from HBS faculty about everything from managing large-scale remote View Details

Keywords: by Dina Gerdeman

05 Apr 2021
What Do You Think?

Why Can’t More Leaders Teach?

leaders teach? What do you think? Share your thoughts in the comments below. Reference: Thomas J. DeLong, Teaching by Heart: One Professor’s Journey to Inspire (Boston: Harvard Business Review Press, 2019) Summing up last month’s column Last month we explored together... View Details

Keywords: by James Heskett

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