Remote Work - Publications - Faculty & Research

16 Jun 2009
First Look

First Look: June 16

Working PapersOpen to Negotiation: Phenomenological Assumptions and Knowledge Dissemination (revised) Authors:Corinne Bendersky and Kathleen L. McGinn Abstract Phenomenological assumptions—assumptions about the fundamental qualities of... View Details

Keywords: Martha Lagace

09 Nov 2021
Research & Ideas

The Simple Secret of Effective Mentoring Programs

least likely to seek it out, the researchers discovered. The findings emerge as companies worldwide navigate the complexities of training and acclimating new employees in hybrid or remote work settings. With... View Details

Keywords: by Jay Fitzgerald

13 Jul 2020
Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

mention the fact that remote learning doesn't work for every child. Right? So some children need to be present in the classroom. They have special needs. And generally speaking, just think about it. Again,... View Details

Keywords: by Staff; Pharmaceutical

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

the end of the first month. To learn more, read How Remote Work Changes What We Think About Onboarding Boris Groysberg, Richard P. Chapman Professor of Business Administration. Tip: Shorten selling cycles... View Details

Keywords: by Sean Silverthorne

02 Dec 2002
Research & Ideas

The Secret of How Microsoft Stays on Top

off by disruptive technologies. Critics often argue that Microsoft can't innovate its way out of a paper bag—instead it has used its monopoly position to stamp out competition and force an industry to bend to its standards. But now comes a serious and much-to-be... View Details

Keywords: by Sean Silverthorne

14 Mar 2022
Research & Ideas

Lessons from COVID-19: The Business Skills Doctors Need

In the early days of the COVID-19 pandemic, doctors faced unprecedented challenges. Vital supplies such as facemasks and cotton swabs were in short supply. New protocols had to be developed to isolate infected patients. Treating patients View Details

Keywords: by Michael Blanding; Health

03 Dec 2020
Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

Series How Remote Work Changes What We Think About Onboarding What Leaders Can Do to Fight the COVID Fog It’s Time to Reset Decision-Making in Your Organization What the Stockdale Paradox Tells Us About... View Details

Keywords: by Boris Groysberg and Sarah Abbott

09 Aug 2021
Research & Ideas

OneTen: Creating a New Pathway for Black Talent

dignity, and to give organizations an underleveraged talent pool. Rich communities, resourced schools in America The “American dream” ethos promises prosperity for those who work hard regardless of their background, but it’s a myth for... View Details

Keywords: by Rawi E. Abdelal, Katherine Connolly Baden, and Boris Groysberg

17 Nov 2020
Research & Ideas

Why a Blended Workforce May Be Key to Lasting Competitive Advantage

In recent years, companies have been anxious about the lack of skilled workers to fill pivotal jobs. But then came COVID-19 and a subsequent recession. The ensuing business turmoil and record-high unemployment may have temporarily distracted companies from their... View Details

Keywords: by Joseph B. Fuller

29 Sep 2021
Research & Ideas

For Entrepreneurs, Blown Deadlines Can Crush Big Ideas

product enabled customers to turn on motors and lights for different items, such as a car built out of the plastic bricks, with a remote control. However, once the entrepreneur added a feature that turns on lights automatically in... View Details

Keywords: by Rachel Layne

30 Jun 2021
In Practice

The Harvard Business School Faculty Summer Reader 2021

Michelle's story is a stark contrast and look forward to hearing her side of things. Next up for me this summer for physical books is my colleague Tsedal Neeley's Remote Work Revolution: Succeeding From... View Details

Keywords: by Kathryn Haviland

01 Jul 2008
First Look

First Look: July 1, 2008

Working PapersCollaborative Architectures for Innovation Authors:Gary P. Pisano and Roberto Verganti Abstract Collaborative innovation has become a hot topic in innovation today. Scholars, consultants, and the business press all urge... View Details

Keywords: Martha Lagace

02 Aug 2021
Research & Ideas

What If Closing the Wage Gap Means Everyone Earns Less?

touting their pay transparency policies as a means of ensuring fairness. But, as it turns out, pay transparency doesn’t necessarily increase workers’ wages, writes Harvard Business School professor Zoe Cullen in a new working paper. More... View Details

Keywords: by Avery Forman

10 Sep 2020
Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

Series How Remote Work Changes What We Think About Onboarding What Leaders Can Do to Fight the COVID Fog It’s Time to Reset Decision-Making in Your Organization What the Stockdale Paradox Tells Us About... View Details

Keywords: by Boris Groysberg and Katherine Connolly Baden

19 Aug 2021
Op-Ed

Don't Ignore Your Employees' Misery—TAKE Control

As organizations eagerly reopen their doors more than a year after the COVID-19 pandemic began, many will be surprised to watch their employees walk out—for good. Companies have been quick to set blanket policies that range from a full return to offices to fully View Details

Keywords: by Hise O. Gibson and MaShon Wilson

08 Dec 2015
First Look

December 8, 2015

create value by introducing visual transparency between consumers and producers. Although operational transparency has been shown to improve consumer perceptions of service value, existing theory posits that increased contact between consumers and producers may... View Details

Keywords: Sean Silverthorne

31 May 2017
What Do You Think?

Can Amazon Do What Walmart Couldn’t, Stop the 'Wheel of Retailing'?

years later another colleague relies on Amazon for delivery of dog food to a remote location in Maine at a price comparable to the local supermarket.) There is no question that Bezos has built a retailing juggernaut, one that is capturing... View Details

Keywords: by James Heskett; Retail

09 Jul 2024
Research & Ideas

Chance Encounters: What's at Stake in Return-to-Office Decisions

office. They don’t want to fight with their employees and risk losing people. They will end up being remote or hybrid as a consequence of that tension but, again, that is often not a strategic decision in terms of what is best for the... View Details

Keywords: by Jen McFarland Flint, HBS Alumni Bulletin

11 Jun 2020
In Practice

Are Digital Organizations Better at Overcoming COVID?

Working Knowledge. [Image: Korrawin] Related Reading It’s Time To Relaunch Your Remote Team The One Good Thing Caused by COVID-19: Innovation Coronavirus Careers: Cloud Kitchens Are Now Serving What role is... View Details

Keywords: by Danielle Kost

19 Aug 2002
Research & Ideas

Here Comes Internet2—Time to Shed Dot Vertigo

IT that is not quite justified, based on all the work that continues to be done around the world, he said. Managers need to understand the opportunities and threats of Internet2 for their companies, because savvy new firms will come in... View Details

Keywords: by Martha Lagace

Publications