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Show Results For
- All HBS Web
(9,040)
- People (12)
- News (1,357)
- Research (6,880)
- Events (37)
- Multimedia (53)
- Faculty Publications (5,691)
- Article
Brand (In)fidelity: When Flirting with the Competition Strengthens Brand Relationships
By: Irene Consiglio, Daniella Kupor, Francesca Gino and Michael I. Norton
We document the existence and consequences of brand flirting: a short-lived experience in which a consumer engages with and/or indulges in the alluring qualities of a brand without committing to it. We propose that brand flirting is exciting and that when consumers... View Details
Consiglio, Irene, Daniella Kupor, Francesca Gino, and Michael I. Norton. "Brand (In)fidelity: When Flirting with the Competition Strengthens Brand Relationships." Journal of Consumer Psychology 28, no. 1 (January 2018): 5–22.
- July 2009
- Supplement
Tom Muccio: Negotiating the P&G Relationship with Wal-Mart - Video
By: James K. Sebenius and Ellen Knebel
Keywords: Negotiation
Sebenius, James K., and Ellen Knebel. "Tom Muccio: Negotiating the P&G Relationship with Wal-Mart - Video." Harvard Business School Video Supplement 910-703, July 2009.
- 2006
- Working Paper
Unfinished Business: The Impact of Race on Understanding Mentoring Relationships
By: Stacy Blake-Beard, Audrey Murrell and David Thomas
Blake-Beard, Stacy, Audrey Murrell, and David Thomas. "Unfinished Business: The Impact of Race on Understanding Mentoring Relationships." Harvard Business School Working Paper, No. 06-060, June 2006.
- July 1993 (Revised June 1994)
- Supplement
Peak Electronics: Vendor Relationship with the Ford Motor Co. (B)
Keywords: Electronics Industry
Rangan, V. Kasturi. "Peak Electronics: Vendor Relationship with the Ford Motor Co. (B)." Harvard Business School Supplement 594-007, July 1993. (Revised June 1994.)
- 2003
- Book
When You Say Yes But Mean No: How Silencing Conflict Wrecks Relationships and Companies
By: Leslie Perlow
“Saying yes when you really mean no” is a problem that haunts organizations from start-ups to multi-nationals. It exists across industries, levels, and functions. And it’s exacerbated by a down economy, when the fear of losing one’s job is on everybody’s mind and the... View Details
Perlow, Leslie. When You Say Yes But Mean No: How Silencing Conflict Wrecks Relationships and Companies. New York: Crown Business, 2003.
- November 1990
- Article
The Impact of Race on Managers' Experiences of Developmental Relationships
By: D. A. Thomas
Thomas, D. A. "The Impact of Race on Managers' Experiences of Developmental Relationships." Journal of Organizational Behavior 2, no. 4 (November 1990): 479–492.
- Article
What Is the Real Relationship between Income and Charitable Giving?
By: Robert McClelland and Arthur C. Brooks
McClelland, Robert, and Arthur C. Brooks. "What Is the Real Relationship between Income and Charitable Giving?" Public Finance Review 32, no. 5 (September 2004): 483–497.
- August 2002 (Revised February 2018)
- Teaching Note
Customer Profitability and Customer Relationship Management at RBC Financial Group
By: V.G. Narayanan
Teaching Note for 102-043 and 102-072. View Details
- March 1990 (Revised October 1990)
- Case
Liz Claiborne, Inc. and Ruentex Industries Ltd.: Building the Relationship
Flaherty, Marie-Therese M., and Jill S. Dalby. "Liz Claiborne, Inc. and Ruentex Industries Ltd.: Building the Relationship." Harvard Business School Case 690-050, March 1990. (Revised October 1990.)
- 08 Sep 2012
- HBS Conference
2012 LCA Conference: Exploring the Relationship between Business and Government
- Web
Connections & Relationships | Social Enterprise | Harvard Business School
Connections & Relationships Background People always tell you that business school isn't just about the available resources and what you learn in class—it's about the other students. My first experience with the social enterprise... View Details
- Research Summary
Is there a Relationship Between IT Investment and Industry Structure?
A provocative current argument is that 'IT doesn't matter' in a competitive sense -- that it benefits all companies equally, and so provides advantage and differentiation to none and leaves industry structures unchanged.
As we accumulate a longer history of IT... View Details
- 2015
- Chapter
Consumer Neuroscience: Revealing Meaningful Relationships Between Brain and Consumer Behavior
By: Hilke Plassmann and Uma R. Karmarkar
The goal of this chapter is to give an overview of the nascent field of consumer neuroscience and discuss when and how it is useful to integrate the "black box" of the consumer's brain into consumer psychology. To reach this goal, we first briefly outline several... View Details
Plassmann, Hilke, and Uma R. Karmarkar. "Consumer Neuroscience: Revealing Meaningful Relationships Between Brain and Consumer Behavior." Chap. 6 in The Cambridge Handbook of Consumer Psychology, edited by Michael I. Norton, Derek D. Rucker, and Cait Lamberton, 152–179. New York: Cambridge University Press, 2015.
- 2009
- Working Paper
Do Analysts Follow Managers Who Switch Companies? An Analysis of Relationships in the Capital Markets.
By: Francois Brochet, Gregory S. Miller and Suraj Srinivasan
We examine the importance of professional relationships developed between analysts and managers by investigating analyst coverage decisions in the context of CEO and CFO moves between publicly listed firms. We find that top executive moves from an origin firm to a... View Details
Keywords: Business and Stakeholder Relations; Capital Markets; Decisions; Managerial Roles; Financial Institutions; Investment; Market Participation; Public Ownership; Relationships
Brochet, Francois, Gregory S. Miller, and Suraj Srinivasan. "Do Analysts Follow Managers Who Switch Companies? An Analysis of Relationships in the Capital Markets." American Accounting Association Financial Accounting and Reporting Section Paper, August 2009. (Forthcoming, The Accounting Review, March 2014.)
- June 2013
- Supplement
Multiasistencia: Redefining the Relationship with its Service Professionals. Spreadsheet Supplement
By: Francisco de Asis Martinez-Jerez
Multiasistencia, a major Spanish BPO of insurance repairs, is changing the relational contract with its service profesionals from a referral model to a guaranteed workload one. View Details