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- All HBS Web (345)
- Faculty Publications (84)
- March 2017 (Revised September 2017)
- Case
Facebook Fake News in the Post-Truth World
By: John R. Wells and Carole A. Winkler
In January 2017, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The election of Donald Trump as the next president of the United States in November 2016 had triggered a national storm of protests, and many attributed Trump’s victory to... View Details
Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Information Infrastructure; Digital Platforms; Internet and the Web; Mobile and Wireless Technology; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia
Wells, John R., and Carole A. Winkler. "Facebook Fake News in the Post-Truth World." Harvard Business School Case 717-473, March 2017. (Revised September 2017.)
- 22 May 2017
- Lessons from the Classroom
A Luxury Industry Veteran Teaches the Importance of Aesthetics to Budding Business Leaders
team’s idea: Prevent burnout by creating a dialog around the seemingly arbitrary nature of fashion pricing—and the fact that many people judge a garment’s quality based on its price tag. The strategy: Price two identical items next to... View Details
- 16 Sep 2019
- Research & Ideas
Crowdsourcing Is Helping Hollywood Reduce the Risk of Movie-Making
remain after controlling for a large number of observable factors, including the experience of the writer, the agent, and the identity of the studio. “These are big differences, “ says Luo. “It shows that despite all of the potential... View Details
- Web
Frequently Asked Questions | HBS Online
information and any updates related to financial aid or scholarships, please visit our Payment and Financial Aid page . Can I use employer reimbursement to pay for CLIMB? Many employers support their staff in continuing education... View Details
- Web
Attract additional Black talent to all parts of the HBS community. - Advancing Racial Equity
Leadership Council. Our review of efforts to attract more Black students and participants revealed that data on race and other dimensions of identity are gathered inconsistently across our educational programs. Going forward, each and... View Details
- Blog
What Black Executives Really Want
EXECUTIVES FEEL SEEN? If I am a Black executive, I want to know that others see me as a person, as a valued contributor, and as someone who is progressing over time. I want to look around and see people with intersecting identities close... View Details
- 18 Oct 2017
- Research & Ideas
How Economic Clusters Drive Globalization
movement built a reputation for Costa Rica as a natural paradise and conservation hub,” Giacomin observes. “At the same time, local actors took advantage of this brand identity to build mainstream tourist facilities that weren’t in line... View Details
- July 2021 (Revised October 2021)
- Case
Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (A)
By: Nour Kteily, Deepak Malhotra and David Lane
As founders of the software company Basecamp, Jason Fried and David H. Hansson were used to being the subjects of social media attention. Both maintained active and dedicated Twitter followings for their unique perspectives on management and life. But on April 26,... View Details
Keywords: Change; Communication; Policy; Diversity; Fairness; Values and Beliefs; Governance; Employees; Working Conditions; Leading Change; Leadership Style; Mission and Purpose; Organizational Culture; Work-Life Balance; Labor and Management Relations; Conflict and Resolution; Identity; Social Issues; Equality and Inequality; Digital Platforms; Conflict Management; Information Technology Industry; United States
Kteily, Nour, Deepak Malhotra, and David Lane. "Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (A)." Harvard Business School Case 922-003, July 2021. (Revised October 2021.)
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
conversations with individual employees during this critical time. Conversations are the best way to get leaders and employees back into the practice of relating to one another in person. How are people doing? What challenges are they... View Details
- 31 Jul 2019
- Research & Ideas
Distressed Employees? Try Resilience Training
who work very stressful jobs.” Technology-based therapy has certain advantages over other employee services, such as in-person counseling, the researchers say. Online programs allow employees to keep their identities hidden—since many... View Details
- 12 Nov 2021
- News
Alumni Business Leaders on Confronting the Climate Change Challenge
emissions from the entire state of Florida every year for the next nine years" for the White House, key US agencies, state capitals, business leaders, and Congress to meet the Paris Agreement goal of reducing emissions 50 percent by 2030. At a Council on Foreign View Details
- 03 Mar 2010
- What Do You Think?
To What Degree Does “Identity” Affect Economic Performance?
is) a disconnect between the identity (employees) experience in their workplace and the identity valued in their organizations' business models." Dr. Kervokian asks, "What exactly is the new... View Details
Keywords: by Jim Heskett
- 01 Dec 2007
- News
Exhibit at Baker Library Marks HBS Centennial
School’s lead researcher at Hawthorne, Roethlisberger, through his summaries of the research conducted there (including the bestseller Management and the Worker), ensured that Mayo’s efforts enjoyed wide exposure. Barely out of its teens and still unsure of its View Details
- 01 Dec 2006
- News
Soul Man
wished to be rid of. As the teens deposited their notes in trash bins (along with CDs, T-shirts, and cigarette lighters), Luce prayed before the crowd into an onstage microphone, “Lord Jesus, I strip off the identity of the world, and... View Details
- 26 Jun 2000
- Research & Ideas
Three Countries, Three Choices in Post-Soviet Eurasia
International Political Economy in Post-Soviet Eurasia," nationalism powerfully influences the world economy, particularly in post-imperial societies. National identities can—and in the case of the former Soviet Union, did—affect... View Details
Keywords: by Martha Lagace
- 01 Sep 2014
- News
Ask the Expert: Byte-Testing Bitcoin
appeal of anonymity seems inherently flawed for storing large values in an age when the threat of identity theft through electronic eavesdropping and in-person, gun-to-the-head demands for access and asset transfers are a growing menace.... View Details
- 11 Mar 2013
- Research & Ideas
Marissa Mayer Should Bridge Distance Gap with Remote Workers
Marissa Mayer's decision to ask Yahoo! employees to work from offices rather than at home has at least two potentially negative consequences, one for her and one for her employees. But she can mitigate both by linking personal and professional View Details
- 10 Feb 2021
- Blog Post
What You Can Do to Create an Anti-Racist Organization
how individuals can be actively anti-racist and bring about change. Learn the History “My work is grounded in history,” she explained, “We need to be able to trace the roots of racism back through time. It is harder to undo how we think about View Details
- 19 Apr 2016
- Blog Post
First Minutes are Critical in New-Employee Orientation
focuses solely on corporate culture and identity of the new workplace. There's a lecture about the firm's history and another about standard operating procedures. There's a packet of information from human resources, emblazoned with the... View Details
Keywords: All Industries
- 21 Feb 2012
- Research & Ideas
Leadership Program for Women Targets Subtle Promotion Biases
made up 46.7 percent of the US labor force, and filled more than half of management, professional, and related occupations. If the strategy was to get more women in the workplace and let them naturally ascend to positions of upper... View Details
Keywords: by Maggie Starvish