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- All HBS Web
(542)
- News (195)
- Research (279)
- Events (2)
- Multimedia (8)
- Faculty Publications (143)
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- 24 Jan 2011
- HBS Case
Terror at the Taj
particularly since it can also be taught as an example of managing the postcrisis recovery of a flagship corporate brand. No Clear Answer The question of why the Taj employees demonstrated such loyalty elicited a variety of responses from... View Details
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
as the pandemic drags on and well into the recovery period. The pandemic gives university leaders a chance to examine whether the differences between male and female researchers should play a bigger role. To learn more, read COVID's... View Details
Keywords: by Sean Silverthorne
- 14 Apr 2022
- Op-Ed
Let’s Move Forward from COVID—Without Forgetting What We’ve Learned
burned out. The virtual meeting that runs back-to-back has shed light on the need for mini-breaks and recovery time. The result of the remote work environment, in some industries, is that leaders believe that employees are accessible... View Details
Keywords: by Hise O. Gibson and MaShon Wilson
- 20 Jan 2022
- Op-Ed
3 Steps to Help Companies Rebuild Trust During the Pandemic
an offer of repair. Researchers studying apologies found one of the most effective elements of an apology is an offer to repair the problem. We’ve found offers of repair are essential to long-term trust recovery. After all, the most essential part of trust View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
- 09 Sep 2015
- Research & Ideas
Leadership Lessons of the Great Recession: Options for Economic Downturns
manage costs during a recession didn’t make economic sense to him. “I’ve been a leader during three recessions and I’ve never heard a management team talk about how the choices they make during a downturn will affect performance during a recovery,” said Cote. “There... View Details
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
change in the presentation?" "Nothing like that. We're experiencing an outage this morning, for about the last forty minutes. Customer Service is down. None of the call center systems are working, and the Web site is locked up." "Oh. Damn. I assume... View Details
Keywords: by Martha Lagace
- 29 Jan 2021
- Op-Ed
How Influencers, Celebrities, and FOMO Can Win Over Vaccine Skeptics
gatherings for social purposes, and the eventual opening up and recovery of the world economy. About the Authors Rohit Deshpandé is Sebastian S. Kresge Professor of Marketing at Harvard Business School. Ofer Mintz is Senior Lecturer and... View Details
- 10 Oct 2011
- Research & Ideas
Retailing Revolution: Category Killers on the Brink
economic recovery is unlikely to do more than delay the inevitable restructuring. As consumers become more comfortable with Internet shopping, the number of categories with significant e-commerce penetration increases. The electronics,... View Details
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
and complements perfectly the physical business we have built so far.” Another example is MyoMaster, a company that specializes in recovery products and knowledge for athletes. Founded by couple Joe Gray and Lottie Whyte, MyoMaster... View Details
- 13 Oct 2009
- Research & Ideas
7 Lessons for Navigating the Storm
clear set of principles can we ensure that the recovery is long-lasting and that future business is sustainable. As a society, we need to get back to practicing values-centered leadership. That's the only way we can restore integrity to... View Details
Keywords: by Martha Lagace
- 28 Aug 2014
- Op-Ed
Government Can Do More to Unfreeze Small Business Credit
immediate impact of the financial crisis on small business and, second, driving economic recovery in the years following. Together, the three-the American Recovery and Reinvestment Act of 2009 (Recovery... View Details
- 05 Oct 2015
- Research & Ideas
What Companies Should Not Do in the Next Banking Crisis
difficult decisions over what investments to keep and what investments to cut. How they made those choices and what effect they had on business and national recovery in the long run hasn’t been well understood, however. Harvard Business... View Details
- 18 Mar 2009
- Research & Ideas
Marketing After the Recession
the result will be continuing downward pressure on prices. Economic recovery will not allow producers to let up on tightening cost controls and improving productivity. Know your lead indicators. Every good marketer knows the specific... View Details
- 06 Nov 2012
- Op-Ed
Stop Talking About the Weather and Do Something: Three Ways to Finance Sustainable Cities
The wrath of Hurricane Sandy has illuminated a fundamental question: How do we ensure that our cities are resilient in the face of inevitable future disasters? A destroyed city is not a sustainable city. I'm making the case that it's time to stop complaining about... View Details
- 01 Mar 2017
- Research & Ideas
A Good Thing Happens When Doctors Start Talking to Their Patients
down on recovery costs and avoid costly complications later on. View VideoProfessor Emeritus Robert Kaplan explains his research to lower health care costs and engage with practitioners. “Once you take this perspective, it becomes obvious... View Details
- 18 Oct 2010
- Lessons from the Classroom
Venture Capital’s Disconnect with Clean Tech
MBA students often fall into one of two categories—those hungry to rush into careers as venture capitalists, and those eager to found a venture-funded start-up. For all of them, Harvard Business School professor Joseph Lassiter has some intriguing advice: Spend a few... View Details
- 24 Apr 2007
- First Look
First Look: April 24, 2007
807-126 PRG-Schultz will run out of cash within a couple of months unless the new CEO can reduce costs and restructure the company's debt. PRG was the dominant market leader in the audit recovery industry. The industry consisted of firms... View Details
Keywords: Sean Silverthorne
- 14 Dec 2010
- Op-Ed
Tax US Companies to Spur Spending
would also help enormously in directing these cash hoards toward investment. But even cash disgorged through dividends, share repurchases or mergers would have a potentially stimulative effect compared with corporations banking the funds. It is tempting to pin hopes of... View Details
Keywords: by Mihir A. Desai
- 08 Jul 2013
- Research & Ideas
Everything Must Go: A Strategy for Store Liquidation
working paper, doctoral student Nathan Craig and professor Ananth Raman introduce a dynamic approach for optimizing the profitability of store liquidation that increases net recovery on cost by 2 to 7 percent of assets on hand, an... View Details
- 20 Nov 2018
- First Look
New Research and Ideas, November 20, 2018
that adjustments grow more stringent and accurate in the months leading up to default and better predict lender default recovery rates. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=52018 Peer Influence on Trade... View Details
Keywords: Dina Gerdeman