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- All HBS Web (528)
- Faculty Publications (109)
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- 09 Sep 2015
- Research & Ideas
Leadership Lessons of the Great Recession: Options for Economic Downturns
when other approaches would produce better results for customers, employees, and shareholders and foster better long-term performance of the company. “I’ve been a leader during three recessions, and I’ve never heard a management team talk... View Details
- 28 Jul 2020
- Research & Ideas
Racism and Digital Design: How Online Platforms Can Thwart Discrimination
up a task force to determine the extent of the problem and evaluate proposed fixes, some of which Luca had recommended and described in a Harvard Business Review article coauthored with Ray Fisman. The company has since made a series of... View Details
- 27 Jun 2011
- Research & Ideas
Recovering from the Need to Achieve
comparing, busyness, and worry and take the steps towards where you want to be." Seeking out others is key to recovery, he writes, recommending the SKS form, which he learned about as a graduate student at Brigham Young, a method... View Details
Keywords: by Kim Girard
- 30 Nov 2022
- Research & Ideas
Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay
11-week-long field experiment in 2021 with 178,862 customers of Zippia, a career service agency. Customers seeking job postings received an email containing several recommended positions and basic information about the jobs, including... View Details
Keywords: by Sean Silverthorne
- 22 Apr 2002
- Research & Ideas
Does Spirituality Drive Success?
in America, and Work in Progress (co-authored with Michael Eisner, chairman of the Walt Disney Company). Schwartz is now president of LGE Performance Systems and co-created its Corporate Athlete training program, which aims to apply the... View Details
- 25 Oct 2011
- First Look
First Look: October 25
insufficient) risk, forgo profitable projects, and ignore the cost of capital. We describe the causes of the problems associated with widely prevalent executive bonus plans and offer our recommendations for fixing them. We focus on... View Details
Keywords: Sean Silverthorne
- 18 Jul 2011
- Research & Ideas
Looking in the Mirror: Questions Every Leader Must Ask
and priorities--they're working 80-hour weeks! In his book, Kaplan discusses techniques for matching available hours with key priorities, so executives can learn to do much more effective work and better manage their time. He recommends... View Details
Keywords: by Carmen Nobel
- 07 Jan 2019
- Research & Ideas
The Better Way to Forecast the Future
come from diverse sources Chief among the recommendations from Grushka-Cockayne and her colleagues is aggregating several probability forecasts, typically from between five and 10 experts. Ideally, those experts should have some... View Details
- 02 Jun 2021
- Research & Ideas
A Rare Find in Health Care: A Simple Solution to Racial Inequity
odds of surviving a heart attack—almost eliminated the regional performance differences of hospitals. "Why are Black and white patients who live in the same ZIP code, who are both covered by Medicare and can go anywhere, being treated at... View Details
- 25 Jul 2016
- Research & Ideas
Who is to Blame for 'The Great Training Robbery'?
training typically doesn’t yield the return on investment in improved organizational effectiveness and performance that companies expect. “Individual development has to take place in the context of a larger change process motivated by the... View Details
- 18 Feb 2019
- Book
What’s Really Disrupting Business? It’s Not Technology
disruption. You recommend that executives look for early signs of behavior change in seven consumer categories. Why? Teixeira: When I started doing this research, I realized that 90 to 97 percent of consumer spending is concentrated in... View Details
- 16 Sep 2019
- Research & Ideas
Crowdsourcing Is Helping Hollywood Reduce the Risk of Movie-Making
List, an annual compilation of promising scripts recommended by anonymous Hollywood insiders. In a new working paper, Judgement Aggregation in Creative Production: Evidence from the Movie Industry, Luo and her two co-authors—Jeffrey... View Details
- 13 Apr 2021
- Book
How Inclusive Managers Create Glass-Shattering Organizations
call,” says Ammerman, “that's perceived very differently than when your male colleague’s child runs in during his Zoom call. I think it just produces an enormous amount of stress.” Steps toward gender equality In Glass Half-Broken, Ammerman and Groysberg View Details
Keywords: by Kristen Senz
- 23 Apr 2018
- Research & Ideas
Sponsorship Programs Could Actually Widen the Gender Gap
mentorship on steroids. While a mentor may provide valuable career advice and an empathetic ear, a sponsor will actively advocate for a protégé’s career—formally and publicly recommending her for high-profile projects or job promotions.... View Details
Keywords: by Carmen Nobel
- 12 Mar 2014
- Lessons from the Classroom
Managing the Family Business: Firing the CEO
family business, interested in long-term success, poor performance may not be reason enough to fire the leader. The business leader may not be responsible for the poor results and may even be the right person to help restore good health.... View Details
- 13 Nov 2019
- Research & Ideas
Don't Turn Your Marketing Function Over to AI Just Yet
how new products or services would perform at various prices or with different characteristics. The machine learning algorithms that might power such a device are, at least for now, incapable of producing such promising results. But what... View Details
Keywords: by Kristen Senz
- 26 Jul 2011
- First Look
First Look: July 26
firms must understand how changes in service affect customer demand. Supplier reliability tracking is a process whereby customers use past supplier performance to build beliefs about supplier capabilities and hence about future supplier... View Details
Keywords: Sean Silverthorne
- 04 Oct 2018
- Research & Ideas
Diversity Boosts Profits in Venture Capital Firms
controlled experiment.” Looking at the financial performance of those firms, they determined that having at least one woman in a VC fund improved performance by approximately 10 percent. That is, while the... View Details
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
imposed by social distancing by facilitating community, offering empathy, and providing social support. AB InBev joined thousands of museums and performing arts organizations in offering virtual performances, sponsoring the Bud Light Dive... View Details
Keywords: by Jill Avery and Richard Edelman
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
keep the team progressing toward their goal, but to properly address all concerns raised along the way. Use the “clean sheet of paper” exercise to think creatively about company processes Another best practice is to perform the clean... View Details