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  • All HBS Web  (455)
    • News  (142)
    • Research  (273)
    • Events  (2)
    • Multimedia  (6)
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Show Results For

  • All HBS Web  (455)
    • News  (142)
    • Research  (273)
    • Events  (2)
    • Multimedia  (6)
  • Faculty Publications  (130)
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  • 14 Jan 2019
  • Op-Ed

These 4 CEOs Created a New Standard of Leadership

Four titans who defined a new era in business during the past decade recently concluded their terms: PepsiCo’s Indra Nooyi, Unilever’s Paul Polman, Mayo Clinic’s John Noseworthy, and US Bancorp’s Richard Davis. When they became CEOs, the Great View Details
Keywords: by Bill George; Health; Banking; Food & Beverage; Consumer Products
  • January 2014 (Revised April 2025)
  • Supplement

The PGA Tour (D)

By: Ramon Casadesus-Masanell and Cole Magrath

In 1994, the PGA Tour (the "Tour"), the dominant incumbent professional golf circuit, had created tremendous value for its players. In the 1974 season, players competed for $8 million in prize money; by the 1994 season, the total prize purse had increased to $56... View Details

Keywords: PGA Tour; Tim Finchem; Deane Beman; Golf; Professional Golf; Business Model; Value Creation; Adaptation; Sports; Business Strategy; Sports Industry; United States
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Casadesus-Masanell, Ramon, and Cole Magrath. "The PGA Tour (D)." Harvard Business School Supplement 714-445, January 2014. (Revised April 2025.)
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

organization. Q: What are you working on now? A: I'm researching how companies can leverage adversity for advantage and come out of a recession stronger. Some of this research is featured in a forthcoming article titled "Roaring Out... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 24 Feb 2016
  • Research & Ideas

Why It's Best to Take Tests Early in the Day

It also happens that most Danish students have scheduled breaks during the school day, typically just before 10 a.m. and noon, which last between 20 to 30 minutes. This gave the researchers a chance to gauge whether recess might thwart... View Details
Keywords: by Carmen Nobel; Education
  • 09 Sep 2015
  • Research & Ideas

Leadership Lessons of the Great Recession: Options for Economic Downturns

of Cote and his leadership team and asks them to consider the choices they would have made in the face of the extreme uncertainty surrounding future business conditions in the fall of 2008. Cote joined Honeywell as CEO in 2002. The company was emerging from the 2001... View Details
Keywords: by Sandra Sucher & Susan Winterberg; Aerospace; Electronics
  • 09 Jan 2020
  • Book

Rethinking Business Strategy in the Age of AI

strong, jobs have been created across the board, at least in the United States, and we haven’t seen any shrinkage in jobs. But what will happen when the next recession hits? When companies find they can do jobs faster by deploying... View Details
Keywords: by Dina Gerdeman
  • 11 Jan 2021
  • Research & Ideas

Is A/B Testing Effective? Evidence from 35,000 Startups

School Working Knowledge. [Image: themacx] Related Reading How Hackathons Help Decide Platform Winners and Losers Recessions Push Some Entrepreneurs to Launch Too Soon Rethinking Business Strategy in the Age of AI How do you approach... View Details
Keywords: by Kristen Senz
  • 25 Oct 2020
  • Research & Ideas

The Dark Side of Fintech Borrowing

now during the pandemic-induced historic recession as some borrowers struggle to repay and investors buying their loans become more difficult to find. “Many low-profitability, high-risk lending companies that came up in the last few years... View Details
Keywords: by Rachel Layne; Financial Services; Banking
  • 18 Dec 2017
  • Op-Ed

Why Employers Must Stop Requiring College Degrees For Middle-Skill Jobs

Credit:  Pixsooz American companies have a problem. Over the past decade, they have begun to demand a bachelor’s degree in hiring workers for jobs that traditionally haven’t required one. This uptick in credentialing, or “degree inflation,” rested on the belief that... View Details
Keywords: by Joseph Fuller
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

changes will play out after this public health emergency is behind us. In the past, companies have used the lessons learned during periods of disruption to improve their standard operating practices. For example, the great recession... View Details
Keywords: by Dina Gerdeman
  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

from a fast-growing "miracle" economy into one afflicted by recession and inflation. Unilever found itself burdened by low-margin businesses. The growing strength of European retailers and private labels undermined the... View Details
Keywords: by Geoffrey Jones; Consumer Products
  • 25 Jan 2010
  • Research & Ideas

A Macroeconomic View of the Current Economy

figure out how to encourage households to increase their savings, especially once the recession is clearly behind us. I think that will have to be front and center. Also, once the recession is over, we'll... View Details
Keywords: by Sean Silverthorne
  • 01 Nov 2022
  • Research & Ideas

A Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters

findings are particularly relevant at a time when the economy is clouded by recession concerns and companies in industries across the world are searching for ways to instill a spirit of innovation, with Google expecting employees to spend... View Details
Keywords: by Scott Van Voorhis
  • 01 Oct 2014
  • What Do You Think?

Is Too Much Focus a Problem?

and defuse causes of the recent Great Recession without understanding the system itself), and a tendency to discount the future (ignoring long-term effects on global warming in making short-term decisions). Possible antidotes start with a... View Details
Keywords: by James Heskett
  • 10 Oct 2011
  • Research & Ideas

Retailing Revolution: Category Killers on the Brink

generally is at a tipping point, with category killers being the first significant casualties of the (r)evolution that is occurring. Retail store asset productivity has been in decline since the start of the recession in 2007, and we... View Details
Keywords: by Rajiv Lal & Jose B. Alvarez; Retail
  • 04 Aug 2014
  • Op-Ed

Why Small-Business Lending Is Not Recovering

banks, both large and small, from ever fully returning to the small business market. Cyclical Factors Linger From The Recession In the recent recession small-business sales were hit hard and may still be... View Details
Keywords: by Karen Mills; Banking; Financial Services
  • 08 May 2020
  • Research & Ideas

We’ve Now Been Asking “What Do You Think?” for 20 Years

out of space on my bookshelf.) The objective has been to connect information from multiple sources to give a different twist to a current topic. Many columns over the years have dealt with the management implications of current events from 9/11 to the New Economy to... View Details
Keywords: by James Heskett
  • 20 Mar 2020
  • Research & Ideas

How Small Businesses Can Survive the Coronavirus Outbreak

Small-business owners trying to weather the coronavirus pandemic will face a financial blow that’s likely to be worse than what they experienced during the Great Recession more than a decade ago, says Karen G. Mills, senior fellow at... View Details
Keywords: by Danielle Kost; Service; Food & Beverage
  • 24 Jun 2016
  • Op-Ed

Why Brexit is a Big Deal

of England has clearly prepared thoroughly for Brexit. But few British or European businesses have any contingency plans. The Brexit vote will drive Europe into recession and highlight further the structural weakness of its social... View Details
Keywords: by John Quelch
  • 31 Aug 2020
  • Research & Ideas

State and Local Governments Peer Into the Pandemic Abyss

Cities and states are feeling the financial pain of this recession more quickly than in past downturns after pandemic-induced lockdowns swiftly decimated sales tax revenue that helps fund their operations. In fact, new research finds that... View Details
Keywords: by Kristen Senz
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