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Show Results For
- All HBS Web
(454)
- News (140)
- Research (273)
- Events (2)
- Multimedia (6)
- Faculty Publications (130)
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- 14 Jan 2019
- Op-Ed
These 4 CEOs Created a New Standard of Leadership
Four titans who defined a new era in business during the past decade recently concluded their terms: PepsiCo’s Indra Nooyi, Unilever’s Paul Polman, Mayo Clinic’s John Noseworthy, and US Bancorp’s Richard Davis. When they became CEOs, the Great View Details
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
organization. Q: What are you working on now? A: I'm researching how companies can leverage adversity for advantage and come out of a recession stronger. Some of this research is featured in a forthcoming article titled "Roaring Out... View Details
- 09 Jan 2020
- Book
Rethinking Business Strategy in the Age of AI
strong, jobs have been created across the board, at least in the United States, and we haven’t seen any shrinkage in jobs. But what will happen when the next recession hits? When companies find they can do jobs faster by deploying... View Details
Keywords: by Dina Gerdeman
- January 2014
- Supplement
The PGA Tour (D)
By: Ramon Casadesus-Masanell and Cole Magrath
In 1994, the PGA Tour (the "Tour"), the dominant incumbent professional golf circuit, had created tremendous value for its players. In the 1974 season, players competed for $8 million in prize money; by the 1994 season, the total prize purse had increased to $56... View Details
- 11 Jan 2021
- Research & Ideas
Is A/B Testing Effective? Evidence from 35,000 Startups
School Working Knowledge. [Image: themacx] Related Reading How Hackathons Help Decide Platform Winners and Losers Recessions Push Some Entrepreneurs to Launch Too Soon Rethinking Business Strategy in the Age of AI How do you approach... View Details
Keywords: by Kristen Senz
- 10 Oct 2011
- Research & Ideas
Retailing Revolution: Category Killers on the Brink
generally is at a tipping point, with category killers being the first significant casualties of the (r)evolution that is occurring. Retail store asset productivity has been in decline since the start of the recession in 2007, and we... View Details
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
says. Porter provides the example of a company focused on high-end features and service that is tempted during a recession to cut back in response to a customer’s price concerns. This is the wrong move, he says. By cutting back on what... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
real nice opportunities to keep some businesses alive that deserve to stay that way. We’re also seeing larger, high-quality organizations that have been wounded by this and need capital or want a little bit of a financial cushion to weather this.” Interestingly, during... View Details
- 2015
- Report
Clusters and Regional Economies: Implications for the Great Lakes - St. Lawrence Region
By: Christian H.M. Ketels
The Great Lakes – St. Lawrence Region, covering eight U.S. states and two Canadian provinces located around the lakes and waterways that have given this region its name, is what economic developers call a 'macro region'. It is an area of intensive economic interaction... View Details
Keywords: Clusters; Regional Policy; Great Lakes; Economic Development; Industry Clusters; Economy; Canada; United States
Ketels, Christian H.M. "Clusters and Regional Economies: Implications for the Great Lakes - St. Lawrence Region." Report, Conference of Great Lakes and St. Lawrence Governors and Premiers, Chicago, IL, August 2015.
- January 2014
- Supplement
The PGA Tour (B)
By: Ramon Casadesus-Masanell and Cole Magrath
In 1994, the PGA Tour (the "Tour"), the dominant incumbent professional golf circuit, had created tremendous value for its players. In the 1974 season, players competed for $8 million in prize money; by the 1994 season, the total prize purse had increased to $56... View Details
- December 2013
- Case
The PGA Tour (A)
By: Ramon Casadesus-Masanell and Cole Magrath
In 1994, the PGA Tour (the "Tour"), the dominant incumbent professional golf circuit, had created tremendous value for its players. In the 1974 season, players competed for $8 million in prize money; by the 1994 season, the total prize purse had increased to $56... View Details
- 08 Sep 2014
- Research & Ideas
The Strategic Way To Hire a Sales Team
there were layoffs in sales (and other functions) throughout the recession starting in 2008. As firms seek to grow, putting more "feet on the street" (or in inside sales positions) increases hiring. And the math, as Jim Dickie... View Details
Keywords: by Carmen Nobel
- 09 Sep 2015
- Research & Ideas
Leadership Lessons of the Great Recession: Options for Economic Downturns
of Cote and his leadership team and asks them to consider the choices they would have made in the face of the extreme uncertainty surrounding future business conditions in the fall of 2008. Cote joined Honeywell as CEO in 2002. The company was emerging from the 2001... View Details
- 25 Jan 2010
- Research & Ideas
A Macroeconomic View of the Current Economy
figure out how to encourage households to increase their savings, especially once the recession is clearly behind us. I think that will have to be front and center. Also, once the recession is over, we'll... View Details
Keywords: by Sean Silverthorne
- 01 Nov 2022
- Research & Ideas
A Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters
findings are particularly relevant at a time when the economy is clouded by recession concerns and companies in industries across the world are searching for ways to instill a spirit of innovation, with Google expecting employees to spend... View Details
Keywords: by Scott Van Voorhis
- 01 Oct 2014
- What Do You Think?
Is Too Much Focus a Problem?
and defuse causes of the recent Great Recession without understanding the system itself), and a tendency to discount the future (ignoring long-term effects on global warming in making short-term decisions). Possible antidotes start with a... View Details
Keywords: by James Heskett
- 08 May 2020
- Research & Ideas
We’ve Now Been Asking “What Do You Think?” for 20 Years
out of space on my bookshelf.) The objective has been to connect information from multiple sources to give a different twist to a current topic. Many columns over the years have dealt with the management implications of current events from 9/11 to the New Economy to... View Details
Keywords: by James Heskett
- 08 May 2020
- In Practice
Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On
Social Enterprise Initiative at Harvard Business School shared advice for nonprofits facing dire financial challenges. How can donors support social impact organizations through a recession? Michael Chu: Support proven organizations with broad impact First, the... View Details
Keywords: by Danielle Kost
- 17 Jun 2019
- Research & Ideas
What Hospitals Must Learn to Compete
would it take to force change of that magnitude? Dafny: We’re talking about pretty painful and uncertain measures, and they require a lot of work. You can see why people are, in my view, overly content with the status quo. When the next View Details
- 21 Jul 2014
- Research & Ideas
Is a Gap in Small-Business Credit Holding Back the American Economy?
engine for innovation and job creation to drive competitiveness, while also providing a path to a prosperous lifestyle for countless American families. But today, small businesses are not creating these jobs at the rate that we need. The View Details