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  • All HBS Web  (10,922)
    • People  (45)
    • News  (3,697)
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  • Spring 2014
  • Article

The Chinese Century?: The Challenges of Higher Education

By: William C. Kirby
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Kirby, William C. "The Chinese Century? The Challenges of Higher Education." Daedalus 143, no. 2 (Spring 2014): 145–156.
  • Article

Product Quality and Entering Through Tying: Experimental Evidence

By: Hyunjin Kim and Michael Luca
Dominant platform businesses often develop products in adjacent markets to complement their core business. One common approach used to gain traction in these adjacent markets has been to pursue a tying strategy. For example, Microsoft pre-installed Internet Explorer... View Details
Keywords: Tying; Platform Strategy; Google; Product; Quality; Digital Platforms; Strategy; Market Entry and Exit
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Kim, Hyunjin, and Michael Luca. "Product Quality and Entering Through Tying: Experimental Evidence." Management Science 65, no. 2 (February 2019): 596–603.
  • November 2016 (Revised April 2017)
  • Case

Hygeia Group: Delivering Quality Care in Nigeria

By: Robert F. Higgins and Ifedayo O. Kuye
Fola Laoye is the Group Managing Director of Hygeia Group, a Nigerian healthcare insurer and provider, and she is deciding on the optimal strategy to grow the provider arm of her business. Hygeia Group was founded in the 1980s by her physician parents, and although... View Details
Keywords: Healthcare; Healthcare Industry; Hospitals; Nigeria; Health Care and Treatment; Growth and Development Strategy; Health Industry; Nigeria
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Higgins, Robert F., and Ifedayo O. Kuye. "Hygeia Group: Delivering Quality Care in Nigeria." Harvard Business School Case 817-088, November 2016. (Revised April 2017.)
  • Article

Linking Organizational Context and Managerial Action: The Dimensions of Quality Management

By: S. Ghoshal and C. A. Bartlett
Keywords: Organizations; Management
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Ghoshal, S., and C. A. Bartlett. "Linking Organizational Context and Managerial Action: The Dimensions of Quality Management." Strategic Management Journal 15 (Summer 1994).
  • March 1991
  • Article

The Role of Audits and Audit Quality in Valuing New Issues

By: S. Datar, G. A. Feltham and J. S. Hughes
Keywords: Accounting Audits; Quality; Value
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Datar, S., G. A. Feltham, and J. S. Hughes. "The Role of Audits and Audit Quality in Valuing New Issues." Journal of Accounting & Economics 14, no. 1 (March 1991): 3–49.
  • December 2010
  • Case

Financing Higher Education in Australia

By: David A. Moss and Stephanie Lo
Even before Australian lawmakers abolished university tuition in 1973, students in Australia had long benefited from low tuition and large government subsidies. By the early 1980s, however, the nation's universities faced growing budget challenges and an apparent... View Details
Keywords: Economic Slowdown and Stagnation; Higher Education; Borrowing and Debt; Governing Rules, Regulations, and Reforms; Policy; Education Industry; Australia
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Moss, David A., and Stephanie Lo. "Financing Higher Education in Australia." Harvard Business School Case 711-047, December 2010.
  • March 1994
  • Supplement

Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (B)

By: Roy D. Shapiro and Michael D. Watkins
Supplements the (A) case. View Details
Keywords: Telecommunications Industry
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Shapiro, Roy D., and Michael D. Watkins. "Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (B)." Harvard Business School Supplement 694-077, March 1994.
  • July 2006
  • Article

The Effects of Cardiac Specialty Hospitals on the Cost and Quality of Medical Care

By: Jason R. Barro, Robert S. Huckman and Daniel P. Kessler
Keywords: Health; Cost; Quality; Health Industry
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Barro, Jason R., Robert S. Huckman, and Daniel P. Kessler. "The Effects of Cardiac Specialty Hospitals on the Cost and Quality of Medical Care." Journal of Health Economics 25, no. 4 (July 2006): 702–721.
  • 2025
  • Working Paper

Magnetic Resonance Imaging—High Quality and Radiation Free: Case Histories of Transformational Advances

By: Srikant M. Datar, Amar Bhidé and Katherine Stebbins
This case history describes how Magnetic Resource Imaging (MRI) came to complement – and partially replace -- computed tomography (CT) imaging of soft tissue. Specifically, we chronicle 1) the development of foundational techniques and prototypes (through the 1970s);... View Details
Keywords: Health Care and Treatment; Technological Innovation; Innovation Strategy; Technology Adoption; Collaborative Innovation and Invention; Innovation and Invention; Governing Rules, Regulations, and Reforms
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Datar, Srikant M., Amar Bhidé, and Katherine Stebbins. "Magnetic Resonance Imaging—High Quality and Radiation Free: Case Histories of Transformational Advances." Harvard Business School Working Paper, No. 20-001, July 2019. (Revised January 2025.)
  • March 2022
  • Teaching Note

Sawiris Foundation: Elevating Education in Egypt

By: Brian Trelstad and Alpana Thapar
Teaching Note for HBS Case No. 322-023. Founded in 2001 by the Sawiris family, one of the wealthiest families in Egypt, the Sawiris Foundation for Social Development (SFSD) invested in human capital and provision of basic social services for the most marginalized... View Details
Keywords: Sustainable Development; Human Capital; Equality and Inequality; Education; Business Strategy; Social Enterprise; Social Issues; Partners and Partnerships; Growth and Development Strategy; Education Industry; Egypt
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Trelstad, Brian, and Alpana Thapar. "Sawiris Foundation: Elevating Education in Egypt." Harvard Business School Teaching Note 322-061, March 2022.
  • 1991
  • Book

Education for Judgment: The Artistry of Discussion Leadership

By: C. R. Christensen, David A. Garvin and A. Sweet
Keywords: Case Method Teaching; Discussion Leadership; Cases
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Christensen, C. R., David A. Garvin, and A. Sweet, eds. Education for Judgment: The Artistry of Discussion Leadership. Boston: Harvard Business School Press, 1991.
  • 28 Jul 2006
  • Research & Ideas

Meeting China’s Need for Management Education

apply across the region. Let me just highlight a handful of those: Demand for management and management education is growing rapidly. Management (and business) is seen as a major force for change, growth,... View Details
Keywords: by Sean Silverthorne; Education
  • November 2023
  • Case

Riiid: Scaling AI Educational Services Globally

By: John Jong-Hyun Kim, Nancy Dai and Ruru Hoong
This article explores the definition and evolution of AI, its applications in education, and the role of AI, particularly in K-12 education. It discusses the founding of Riiid, an AI-driven educational technology company, and its journey in the education sector, with a... View Details
Keywords: AI and Machine Learning; Economic Sectors; Technological Innovation; Education Industry; South Korea; Asia
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Kim, John Jong-Hyun, Nancy Dai, and Ruru Hoong. "Riiid: Scaling AI Educational Services Globally." Harvard Business School Case 324-030, November 2023.
  • fall 2001
  • Article

When Industries Change: The Future of Higher Education

By: David J. Collis
Keywords: Business Ventures; Change; Higher Education
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Collis, David J. "When Industries Change: The Future of Higher Education." Continuing Higher Education Review 65 (fall 2001): 7–24.
  • 2010
  • Casebook

Transforming Public Education: Cases in Education Entrepreneurship

Based on a popular education entrepreneurship course at Harvard Business School, Transforming Public Education organizes 18 case studies into modules that reflect the predominant opportunities pursued by social entrepreneurs focused on public education in the United... View Details
Keywords: Social Entrepreneurship; Education; Transformation
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Childress, Stacey, ed. Transforming Public Education: Cases in Education Entrepreneurship. Cambridge, MA: Harvard Education Press, 2010.
  • March 24, 2014
  • Article

Roundtable on Shared Value in Education

By: Mark R. Kramer and Kate Tallant
Seventeen corporate and global education leaders gathered at the World Economic Forum 2014 in Davos, Switzerland, to discuss how they are rethinking the role of business in global education. View Details
Keywords: Shared Value; Education; Global Range
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Kramer, Mark R., and Kate Tallant. "Roundtable on Shared Value in Education." Stanford Social Innovation Review (website) (March 24, 2014).
  • Article

Backlash Against Male Elementary Educators

By: Corinne A. Moss-Racusin and Elizabeth R. Johnson
We investigated the existence, nature, and processes underscoring backlash (social and economic penalties) against men who violate gender stereotypes by working in education, and whether backlash is exacerbated by internal (vs. external) behavioral attributions.... View Details
Keywords: Backlash Theory; Gender Stereotypes; Teaching; Early Childhood Education; Gender
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Moss-Racusin, Corinne A., and Elizabeth R. Johnson. "Backlash Against Male Elementary Educators." Journal of Applied Social Psychology 46, no. 7 (July 2016): 379–393.
  • September 2019 (Revised June 2020)
  • Case

2U: Higher Education Rewired

By: Yael Grushka-Cockayne and Karim R. Lakhani
In its 2019 Partner Symposium, 2U, an online program management provider (OPM), showcased its new vision: “Career. Curriculum. Continuum. A construct for lifelong learning in the 21st century.” 2U, founded in 2008 and went public in 2014, was looking to expand beyond... View Details
Keywords: Digital Innovation; Architectural Innovation; Make V. Buy; Learning; Higher Education; Internet and the Web; Innovation Strategy; Transformation; Digital Transformation
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Grushka-Cockayne, Yael, and Karim R. Lakhani. "2U: Higher Education Rewired." Harvard Business School Case 620-044, September 2019. (Revised June 2020.)
  • Article

Quality of Work Life and the Manager: Muddle in the Middle

By: Leonard A. Schlesinger and Barry Oshry
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Schlesinger, Leonard A., and Barry Oshry. "Quality of Work Life and the Manager: Muddle in the Middle." Organizational Dynamics 13, no. 1 (Summer 1984): 5–19.
  • 2021
  • Article

Masked and Distanced: A Qualitative Study of How Personal Protective Equipment and Distancing Affect Teamwork in Emergency Care

By: Tuna Cem Hayirli, Nicholas Stark, Aditi Bhanja, James Hardy, Christopher Peabody and Michaela J. Kerrissey
Background: Newly intensified use of personal protective equipment (PPE) in emergency departments presents teamwork challenges affecting the quality and safety of care at the frontlines.
Objective: We conducted a qualitative study to categorize and... View Details
Keywords: COVID-19; Teamwork; Emergency Service; Hospital; Quality Of Health Care; Health Pandemics; Health Care and Treatment; Quality; Groups and Teams; Communication
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Hayirli, Tuna Cem, Nicholas Stark, Aditi Bhanja, James Hardy, Christopher Peabody, and Michaela J. Kerrissey. "Masked and Distanced: A Qualitative Study of How Personal Protective Equipment and Distancing Affect Teamwork in Emergency Care." International Journal for Quality in Health Care 33, no. 2 (2021): mzab069.
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