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- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
- 07 May 2013
- First Look
First Look: May 7
Quality Competition? By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei Abstract—When does increased service quality competition lead to customer defection, and which customers are most likely to... View Details
Keywords: Carmen Nobel
- 05 Sep 2012
- First Look
First Look: September 5
supplement:http://hbr.org/search/710023-PDF-ENG Home Nursing of North Carolina Richard S. Ruback and Royce YudkoffHarvard Business School Case 212-120 Ari Medoff's (HBS '11) goal was to control his own professional destiny by owning his... View Details
Keywords: Sean Silverthorne
- 26 Mar 2019
- First Look
New Research and Ideas, March 26, 2019
Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55886 Can Biometric Tracking Improve Healthcare Provision and Data Quality? Experimental Evidence from Tuberculosis Control in India By: Bossuroy, Thomas, Clara... View Details
Keywords: Dina Gerdeman
- 15 Feb 2011
- First Look
First Look: Feb. 15
market failure. We find that deposit insurance should be funded not by banks or depositors but out of general taxation. The optimal level of deposit insurance varies inversely with the quality of the banking system. Hence, when the... View Details
Keywords: Sean Silverthorne
- 25 Sep 2018
- First Look
New Research and Ideas, September 25, 2018
not increase the quality of employee-company matches but is associated with relatively higher employee departure rates in stores where the manager is likely to be more informed than headquarters (stores that serve repeat customers, stores... View Details
Keywords: Dina Gerdeman
- 14 Jun 2016
- First Look
June 14, 2016
by leading multifaceted lives themselves. They can reward employees for the quality and results of their work rather than the time put into it. And they can enforce reasonable work hours, require vacations, and take other steps to protect... View Details
Keywords: Sean Silverthorne
- 24 Feb 2016
- Research & Ideas
Why It's Best to Take Tests Early in the Day
recent initiative that depends largely on student test scores to measure teacher efficacy. “There are all sorts of debates in the United States and, more generally, across the globe about how to improve the quality of students’ life in... View Details
- 27 Mar 2012
- First Look
First Look: March 27
disastrous mistakes that can splinter a founding team, strip founders of control, and leave founders without a financial payoff for their hard work and innovative ideas. He highlights the need at each step to strike a careful balance between View Details
Keywords: Carmen Nobel
- 20 Nov 2007
- First Look
First Look: November 20, 2007
ownership patterns across different towns, allowing credible identification of the effects of bank ownership on financial development, lending rates, and the quality of intermediation, as well as employment and investment. Credit markets... View Details
Keywords: Martha Lagace
- 15 Nov 2016
- First Look
November 15, 2016
hiring (in this study, by the head office of a U.S. retail chain) or decentralized hiring (by store managers) leads to higher quality employee-company matches. While centralized hiring can ensure that enough resources are invested in... View Details
Keywords: Sean Silverthorne
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
will be required about cleaning and sanitizing. Management effectiveness at controlling numbers and flow of customers and enforcement of local requirements, such as requiring customers to wear masks when not eating, will impact the... View Details
- 09 Jan 2007
- First Look
First Look: January 9, 2007
Consistent with Lerner-Tirole (2004), we find (a) a negative relationship between the extent to which an SSO is oriented to technology sponsors and the concession level required of sponsors and (b) a positive correlation between the sponsor-friendliness of the selected... View Details
Keywords: Martha Lagace
- 17 Aug 2021
- Op-Ed
Dispensing Justice: The Case for Legalizing Cannabis Nationally
lower total cost. Further, cannabis businesses pay a much higher share of net income as taxes, compared to other businesses of similar scale. That’s because, according to the Internal Revenue Code, businesses that “traffic” in Schedule I View Details
Keywords: by Ashish Nanda and Tabatha Robinson
- 05 Jun 2023
- What Do You Think?
Is the Anxious Achiever a Post-Pandemic Relic?
system ministering to a student body with similarly high hopes for achievement. According to Aarons-Mele, anxious achievers have many qualities valued in the business world. As she puts it, they “are great at forward planning, attuned and... View Details
Keywords: by James Heskett
- Research Summary
Clinical Trials as a setting for Health Policy and Management Research
The clinical trial marketplace is in flux. A decade ago, pharmaceutical firms almost exclusively conducted the study of their novel drug compounds within major academic medical centers. But today, industry-sponsored clinical trials are increasingly using community... View Details
- 01 Oct 2001
- Research & Ideas
Organizing the Family-Run Business
As described in the first article in this series, the "Three-circle" family business system is composed of three overlapping subsystems: those employed in the business, the shareholders, and members of the family that has a View Details
- 22 Jul 2002
- Research & Ideas
Is Performance-Based Pricing the Right Price for You?
with care and vigor.It is not a half-way solution" Performance-based pricing differs from usage-based pricing in that it charges for the quality of performance as well as the quantity of usage. If the telephone company charged a... View Details
- 08 Mar 2011
- First Look
First Look: March 8
at work and in how much time they devote to insiders vs. outsiders. We analyze the correlation between time use, managerial effort, quality of governance, and firm performance and interpret the empirical findings within two versions of... View Details
Keywords: Sean Silverthorne
- 09 Mar 2003
- Research & Ideas
Six Keys to Building New Markets by Unleashing Disruptive Innovation
cost advantage over integrated mills. But the quality of the steel they produced was inferior. The rebar market at the bottom rung of the industry (rebar is small steel bars made from scrap and used to create reinforced concrete) was the... View Details