Psychological Safety - Publications - Faculty & Research

23 Jun 2023
HBS Case

This Company Lets Employees Take Charge—Even with Life and Death Decisions

Work: How the Pandemic Changed the Way We Collaborate How Long Does It Take to Improve an Organization’s Culture? Four Steps to Building the Psychological Safety That High-Performing Teams Need Today... View Details

Keywords: by Annelena Lobb; Health

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Student Research - Doctoral

research domain. Nevertheless, various bodies of literature have made important strides in understanding specific elements of... 2024 Article International Journal of Public Health Psychological Safety as an... View Details

14 Feb 2022
Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

ever—cybersecurity, reputational risks, pandemics, social crises—executives need courage to make big bets. Executives we spoke to acknowledged that they mostly don’t feel psychologically safe, given the pressure they face from their... View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology

07 Feb 2022
Research & Ideas

Digital Transformation: A New Roadmap for Success

encourages the psychological safety necessary for cultivating a growth mindset among employees. To nurture that sense of shared purpose, as well as customer-centric thinking, participants described how they... View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards

2022
Working Paper

The Need for Speed: The Impact of Capital Constraints on Strategic Misconduct

By: F. Christopher Eaglin

Under what conditions do firms engage in strategic misconduct? Why do they undertake actions that increase profitability yet break laws or violate strong norms often with costly consequences for public welfare? The strategic management literature offers two external... View Details

Keywords: Corporate Misconduct; Capital Constraints; Organizations; Crime and Corruption; Behavior; Situation or Environment; Capital

Citation

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Technology & Innovation - Faculty & Research

humans could perform. The present research explores the psychology of "botsourcing"—the replacement of human jobs by robots—while examining how understanding botsourcing can inform the psychology of... View Details

01 Jun 2023
HBS Case

A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?

and loved reading, often devouring two books a week. He was a responsible child who eagerly volunteered for the school’s safety patrol to guide young students across the street. But Miller’s surroundings would change for the worse—and so... View Details

Keywords: by Dina Gerdeman; Apparel & Accessories

17 Aug 2021
Research & Ideas

Can Autonomous Vehicles Drive with Common Sense?

applies road rules to extreme “driverless dilemmas,” and more on how it can make decisions in everyday cases that lie on the edge of hard-and-fast driving rules. “Human drivers take a test, and we then assume that they are going to use our shared human View Details

Keywords: by Michael Blanding; Auto

08 Mar 2021
In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details

Keywords: by Dina Gerdeman

14 Jul 2022
Research & Ideas

When the Rubber Meets the Road, Most Commuters Text and Email While Driving

to government estimates. And, in 2020, 3,142 people were killed in car crashes involving distracted drivers. With automation gaining more momentum, Sadun hopes car designers will double down on safety features. After all, commuters may... View Details

Keywords: by Jay Fitzgerald

04 Jan 2012
First Look

First Look: January 4

Colorblindness: Emergence, Practice, and Implications Authors:Evan P. Apfelbaum, Michael I. Norton, and Samuel R. Sommers Publication:Current Directions in Psychological Science (forthcoming) Abstract We examine the pervasive endorsement... View Details

Keywords: Carmen Nobel

02 Aug 2011
First Look

First Look: August 2

http://www.ssireview.org/articles/entry/picking_green_techs_winners_and_losers/ The New Psychology of Strategic Leadership Author:G. Gavetti Publication:Harvard Business Review 89, nos. 7-8 (July-August 2011) Abstract In this article, it... View Details

Keywords: Sean Silverthorne

12 Feb 2019
First Look

New Research and Ideas, February 12, 2019

technology and develop a framework for understanding how software-driven medical devices differ from traditional medical devices. We identify opportunities and challenges for regulators and innovators in three main areas: (1) software development processes, (2) product... View Details

Keywords: Dina Gerdeman

31 Aug 2021
Book

Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate

power has on the psychology of those in power: It makes them overconfident and susceptible to hubris, and it makes them more self-centered and insensitive to others,” Battilana says. And if a CEO can’t or won’t cultivate humility and... View Details

Keywords: by Jay Fitzgerald

21 Aug 2000
Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

necessary for successful adoption of new technologies. "You have to talk. I have no qualms about it," said a member of one of the successful teams. "In a regular case, you clam up, but it's too late in MICS. There is no time for recovery." But the... View Details

Keywords: by Hilah Geer

27 Jan 2023
Op-Ed

Have We Lost Sight of Integrity?

with making materially misleading public statements following the crashes, saying: "Boeing ... put profits over people by misleading investors about the safety of the 737 MAX.” The Santos and Boeing cases are not unique. Consider these... View Details

Keywords: by Bill George

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Topics - HBS Working Knowledge

Uncertainty (36) SWOT Analysis (5) Safety (13) Salesforce Management (18) Sales (30) Satisfaction (11) Saving (5) Science-Based Business (7) Science (237) Search Technology (22) Segmentation (1) Selection and Staffing (10) Service... View Details

18 Jun 2020
Research & Ideas

What Is an "Essential" Purchase for a Low-Income Family?

options. Both seats had equivalent safety ratings, but one came with additional convenience features and an almost 20 percent higher price tag. Higher- and lower-income Alex both bought the more expensive car seat; however, lower-income... View Details

Keywords: by Rachel Layne

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Leadership - Faculty & Research

More Articles Harvard Business Publishing May–June 2025 Article What People Get Wrong About Psychological Safety By: Amy C. Edmondson and Michaela J. Kerrissey June 2025 Case Vail Resorts: Responding to... View Details

24 Jan 2011
HBS Case

Terror at the Taj

recover after the attacks. Underlying this framework is a central conundrum: Why did the Taj employees stay at their posts, jeopardizing their safety in order to save hotel guests? And is this level of loyalty and dedication something... View Details

Keywords: by Julia Hanna; Accommodations

Publications