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  • All HBS Web  (364)
    • News  (97)
    • Research  (207)
    • Multimedia  (4)
  • Faculty Publications  (152)

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  • All HBS Web  (364)
    • News  (97)
    • Research  (207)
    • Multimedia  (4)
  • Faculty Publications  (152)
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  • May 1998 (Revised February 1999)
  • Case

Diamond in the Rough (A)

By: Thomas J. DeLong and Catherine M. Conneely
Diamond Technology Partners, a consulting firm based in Chicago, was founded in 1994 by Mel Bergstein and Chris Moffitt, with investment from founding partners and Safeguard Scientifics. In April 1996, just after fiscal year-end, the two largest clients withdrew from... View Details
Keywords: Information Technology; Entrepreneurship; Going Public; Crisis Management; Finance; Consulting Industry; Chicago
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DeLong, Thomas J., and Catherine M. Conneely. "Diamond in the Rough (A)." Harvard Business School Case 898-115, May 1998. (Revised February 1999.)
  • June 2004 (Revised June 2004)
  • Case

Utah Symphony and Utah Opera: A Merger Proposal

By: Thomas J. DeLong and David L. Ager
Anne Ewers, general director of Utah Opera, is awaiting the decision of the members of the board of the Utah Symphony and Utah Opera about whether to merge Utah's top two arts organizations. If the vote favors the merger, Ewers will be asked to assume the helm of the... View Details
Keywords: Mergers and Acquisitions; Change Management; Organizational Culture; Human Resources; Management; Fine Arts Industry; Music Industry; Utah
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DeLong, Thomas J., and David L. Ager. "Utah Symphony and Utah Opera: A Merger Proposal." Harvard Business School Case 404-116, June 2004. (Revised June 2004.)
  • May 2006
  • Teaching Note

Infosys (A): Strategic Human Resource Management (TN)

By: Thomas J. DeLong and George Lambros Karris
Keywords: Human Resources; Information Technology Industry
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DeLong, Thomas J., and George Lambros Karris. "Infosys (A): Strategic Human Resource Management (TN)." Harvard Business School Teaching Note 406-105, May 2006.
  • February 1999 (Revised June 2000)
  • Case

Alexander Bandelli (B)

By: Thomas J. DeLong and Andrew J Farquharson
Supplements the (A) case. View Details
Keywords: Real Estate Industry
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DeLong, Thomas J., and Andrew J Farquharson. "Alexander Bandelli (B)." Harvard Business School Case 899-230, February 1999. (Revised June 2000.)
  • May 1998
  • Case

Diamond in the Rough (B)

By: Thomas J. DeLong and Catherine M. Conneely
Supplements the (A) case. View Details
Keywords: Information Technology; Entrepreneurship; Going Public; Crisis Management; Finance; Consulting Industry; Chicago
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DeLong, Thomas J., and Catherine M. Conneely. "Diamond in the Rough (B)." Harvard Business School Case 898-151, May 1998.
  • August 2010 (Revised July 2011)
  • Supplement

Erik Peterson at Biometra (C)

By: John J. Gabarro, Thomas J. DeLong and Jevan Soo
Describes the outcome of Erik Peterson's meetings over the course of two days with a number of senior executives from the parent company. Students should have read the (A) and (B) cases. The (C) case may be assigned with the (D) case. A redisguised and updated version... View Details
Keywords: Conferences; Leadership; Management; Product Launch; Problems and Challenges
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Gabarro, John J., Thomas J. DeLong, and Jevan Soo. "Erik Peterson at Biometra (C)." Harvard Business School Supplement 411-033, August 2010. (Revised July 2011.)
  • August 2010 (Revised August 2011)
  • Supplement

Erik Peterson at Biometra (D)

By: John J. Gabarro, Thomas J. DeLong and Jevan Soo
Implicitly raises the question of what Peterson should do to extricate himself from his difficulties. Should he resign, go directly to his division's executive vice-president to seek relief, or attempt to clarify the situation within the company? A redisguised and... View Details
Keywords: Employee Relationship Management; Resignation and Termination; Leadership; Management; Product Launch; Problems and Challenges
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Gabarro, John J., Thomas J. DeLong, and Jevan Soo. "Erik Peterson at Biometra (D)." Harvard Business School Supplement 411-034, August 2010. (Revised August 2011.)
  • 2007
  • Other Unpublished Work

Professional Service Firms: A Breed Apart

By: John J. Gabarro, Thomas J. DeLong and Robert Lees
Keywords: Service Operations; Service Industry
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Gabarro, John J., Thomas J. DeLong, and Robert Lees. "Professional Service Firms: A Breed Apart." January 2007.
  • August 2010 (Revised July 2011)
  • Supplement

Erik Peterson at Biometra (E)

By: John J. Gabarro, Thomas J. DeLong and Jevan Soo
Presents the final outcome of the events. The Richard Jenkins at SciMat case presents a description from the executive vice-president's point of view of the series of events as reported in the Erik Peterson at Biometra (A), (B), (C), and (D) cases. The Jenkins at... View Details
Keywords: Decision Choices and Conditions; Leadership; Business or Company Management; Management Succession; Product Launch; Outcome or Result; Problems and Challenges; Behavior; Perspective
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Gabarro, John J., Thomas J. DeLong, and Jevan Soo. "Erik Peterson at Biometra (E)." Harvard Business School Supplement 411-035, August 2010. (Revised July 2011.)
  • July 2010 (Revised August 2011)
  • Supplement

Erik Peterson at Biometra (B)

By: John J. Gabarro, Thomas J. DeLong and Jevan Soo
This one-paragraph case adds to the data presented in the (A) case. A redisguised and updated version of earlier case 494-006. View Details
Keywords: Business Units; Leadership; Management; Product Launch; Problems and Challenges
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Gabarro, John J., Thomas J. DeLong, and Jevan Soo. "Erik Peterson at Biometra (B)." Harvard Business School Supplement 411-032, July 2010. (Revised August 2011.)
  • 2007
  • Other Unpublished Work

Practice Segmentation in Professional Services

By: John J. Gabarro, Thomas J. DeLong and Robert Lees
Keywords: Service Operations; Segmentation; Service Industry
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Gabarro, John J., Thomas J. DeLong, and Robert Lees. "Practice Segmentation in Professional Services." January 2007.
  • 2008
  • Other Unpublished Work

The Producing Manager: A Double-Barreled Role

By: John J. Gabarro, Thomas J. DeLong and Rob Lees
Keywords: Management
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Gabarro, John J., Thomas J. DeLong, and Rob Lees. "The Producing Manager: A Double-Barreled Role." January 2008.
  • September 2001
  • Teaching Note

International Profit Associates TN

By: Ashish Nanda, Thomas J. DeLong and Ying Liu
Teaching Note for (9-801-397). View Details
Keywords: Consulting Industry
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Nanda, Ashish, Thomas J. DeLong, and Ying Liu. "International Profit Associates TN." Harvard Business School Teaching Note 902-059, September 2001.
  • November 2007 (Revised April 2008)
  • Supplement

Antegren: A Beacon of Hope (D)

By: Joshua D. Margolis, Thomas J. DeLong and Terence Heymann
Keywords: Crisis Management
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Margolis, Joshua D., Thomas J. DeLong, and Terence Heymann. "Antegren: A Beacon of Hope (D)." Harvard Business School Supplement 408-028, November 2007. (Revised April 2008.)
  • September 2000
  • Teaching Note

Tim Hertach at GL Consulting Series TN

By: Ashish Nanda, Thomas J. DeLong and Stephanie L. Woerner
Teaching Note for (9-800-153), (9-800-382), (9-800-383), and (9-800-172). View Details
Keywords: Consulting Industry
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Nanda, Ashish, Thomas J. DeLong, and Stephanie L. Woerner. "Tim Hertach at GL Consulting Series TN." Harvard Business School Teaching Note 801-029, September 2000.
  • June 2000 (Revised May 2002)
  • Case

Tim Hertach at GL Consulting (C)

By: Ashish Nanda, Thomas J. DeLong and Scot H. Landry
Supplements the (A) case. A rewritten version of an earlier case. View Details
Keywords: Consulting Industry
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Nanda, Ashish, Thomas J. DeLong, and Scot H. Landry. "Tim Hertach at GL Consulting (C)." Harvard Business School Case 800-383, June 2000. (Revised May 2002.)
  • June 2000 (Revised April 2002)
  • Case

Tim Hertach at GL Consulting (B)

By: Ashish Nanda, Thomas J. DeLong and Scot H. Landry
Supplements the (A) case. A rewritten version of an earlier case. View Details
Keywords: Consulting Industry
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Nanda, Ashish, Thomas J. DeLong, and Scot H. Landry. "Tim Hertach at GL Consulting (B)." Harvard Business School Case 800-382, June 2000. (Revised April 2002.)
  • March 2000 (Revised May 2001)
  • Case

Jill Greenthal at Donaldson, Lufkin & Jenrette (A): The TCI/AT&T Deal

By: Ashish Nanda, Thomas J. DeLong and Sarah S. Khetani
Jill Greenthal, managing director at Donaldson, Lufkin & Jenrette, is leading her team of investment bankers to negotiate on behalf of Tele-Communications, Inc. (TCI) on a potential landmark deal with AT&T. Representing TCI in the negotiations is the culmination of... View Details
Keywords: Leadership; Negotiation Process; Service Delivery; Groups and Teams; Entrepreneurship; Negotiation Deal; Gender; Banking Industry; Service Industry; Telecommunications Industry
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Nanda, Ashish, Thomas J. DeLong, and Sarah S. Khetani. "Jill Greenthal at Donaldson, Lufkin & Jenrette (A): The TCI/AT&T Deal." Harvard Business School Case 800-213, March 2000. (Revised May 2001.)
  • September 2001
  • Teaching Note

&Samhoud Service Management TN

By: Ashish Nanda, Thomas J. DeLong and Ying Liu
Teaching Note for (9-801-398). View Details
Keywords: Consulting Industry; Netherlands
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Nanda, Ashish, Thomas J. DeLong, and Ying Liu. "&Samhoud Service Management TN." Harvard Business School Teaching Note 902-058, September 2001.
  • March 2001 (Revised February 2004)
  • Case

International Profit Associates

By: Ashish Nanda, Thomas J. DeLong and Monica Mullick
Describes the work environment, systems, and processes that allow International Profit Associates (IPA) to follow a systematic four-step approach to providing advisory service to small business owners. View Details
Keywords: Organizational Structure; Business Processes; Business Model; Consulting Industry
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Nanda, Ashish, Thomas J. DeLong, and Monica Mullick. "International Profit Associates." Harvard Business School Case 801-397, March 2001. (Revised February 2004.)
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