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  • 14 Dec 2011
  • Research & Ideas

The New Measures for Improving Nonprofit Performance

today in the nonprofit sector. Back then, our clients were being asked to make significant investments in IT, so of course they asked, what's my return? As a result I got very engaged in how one collects and presents information to show how the IT function was being... View Details
Keywords: by Julia Hanna
  • 11 Dec 2018
  • Research & Ideas

Free Trade Needs Nurturing—and Other Lessons from History

incredibly complex. When a phone is designed in America and assembled in China with supplies from 30 other countries, where is it from? By trying to manage trade flows in any specific product through tariffs or barriers, you will affect... View Details
Keywords: by Staff; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products; Consumer Products
  • 07 Sep 2011
  • First Look

First Look: Sept. 7

level. This gap has severely limited meaningful cost reduction throughout the system. The paper describes a new (for health care) approach that can accurately measure the costs incurred over the care cycle for a patient's condition.... View Details
Keywords: Sean Silverthorne
  • 04 Apr 2017
  • First Look

First Look at New Research, April 4

healthcare providers with revenue cycle management and population health management; the case provides an overview of both sectors. Conifer has been growing rapidly, leading some to question what the best relationship is for Tenet and... View Details
Keywords: Sean Silverthorne
  • 02 Feb 2010
  • First Look

First Look: Feb. 2

Loan Syndication and Credit Cycles Authors:Victoria Ivashina and David S. Scharfstein Publication:American Economic Review, Papers and Proceedings (forthcoming) Abstract Cyclicality in the supply of business credit has been the focus of a... View Details
Keywords: Martha Lagace
  • 06 Jun 2005
  • Research & Ideas

Microsoft vs. Open Source: Who Will Win?

it), the development cycle is significantly shorter. Proponents of OSS claim that if this demand-side learning (as we call it) is sufficiently strong, OSS will oust traditional software. In addition, software engineers claim that the... View Details
Keywords: by Sean Silverthorne; Technology
  • 16 Oct 2018
  • First Look

New Research and Ideas, October 16, 2018

methods, such as multiple-case inductive studies and traditional methods of causal inference. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=55043 Quantile Forecasts of Product Life View Details
Keywords: Dina Gerdeman
  • 06 May 2002
  • Research & Ideas

A Toolkit for Customer Innovation

corrections. The cycle repeats until a satisfactory solution is reached, often requiring many costly and time-consuming iterations. To appreciate the extent of the difficulty, consider product development at... View Details
Keywords: by Stefan Thomke & Eric Von Hippel
  • 30 Sep 2008
  • First Look

First Look: September 30, 2008

technical and economic competitiveness with petroleum-based polymers and conventional composites. We assess whether these developments also improve the environmental sustainability of biopolymers, by using a life cycle approach. We... View Details
Keywords: Martha Lagace
  • 02 Mar 2015
  • Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

ship-from-store (SFS), to increase their store productivity and expand their integrated presence across multiple retail channels (i.e. brick-and-mortar store, web, and mobile; also known as omnichannel retailing). The Scale Of The Threat... View Details
Keywords: Re: Rajiv Lal; Retail
  • 14 Mar 2011
  • Research & Ideas

Keeping Credit Flowing to Consumers in Need

credit crunch? Nicolas P. Retsinas: In 2007 the nonprime mortgage market crumbled. Many of these products were predicated on ever-rising home values, which would enable owners to sell, pay off, buy again-a View Details
Keywords: by Sean Silverthorne; Financial Services; Construction; Real Estate
  • 19 Nov 2010
  • Research & Ideas

The Landscape of Integrated Reporting: An E-Book

this integrated reporting initiative, business can show its commitment in that direction and in the process restore society's confidence and trust. Perhaps that will return us to a productive cycle in which... View Details
Keywords: by Nitin Nohria; Accounting
  • September 2010 (Revised August 2013)
  • Case

Liza Davis and the Bargain Hunting Customer

By: Francisco de Asis Martinez-Jerez and Lisa Brem
Liza Davis, an upscale women's fashion retailer, is reeling from worldwide recession and lower demand. Should the company target the fast-growing bargain hunter segment or hold the line on price discounts to preserve their brand image? Customer profitability... View Details
Keywords: Competitive Strategy; Price; Product Positioning; Customer Value and Value Chain; Business Cycles; Financial Crisis; Profit; Knowledge Use and Leverage; Fashion Industry; Retail Industry
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  • 04 May 2020
  • Research & Ideas

Predictions, Prophets, and Restarting Your Business

cycles The crisis demonstrates, painfully, the importance of cash. In his famous essay "The Yield from Money Held,” the economist William Hutt described cash in your pocket or on the balance sheet as “a fire engine when there are no... View Details
Keywords: by Frank V. Cespedes
  • 02 May 2005
  • What Do You Think?

Where is Consumer Generated Marketing Taking Us?

Summing Up Consumer generated marketing is a fact of life to which all of us will have to adapt. Adaptation means learning how to use CGM to provide one form of input in fashioning product and marketing decisions. Those are the messages... View Details
Keywords: by James Heskett
  • 03 Mar 2003
  • Research & Ideas

The Basics of Consumer Marketing in Asia

are very exquisite in design and consumers also have very high expectations of the [look] and materials," he said. And companies must be fleet of foot to keep up with changing consumer demands. Duan said that since 2000, the updating View Details
Keywords: by Julie Jette
  • 17 Dec 2013
  • First Look

First Look: December 17

concealable. Publisher's link: http://www.people.hbs.edu/nashraf/AshrafFieldLee_Sept2013.pdf August 2013 American Economic Journal: Macroeconomics Medium Term Business Cycles in Developing Countries By: Comin, Diego A., Norman Loayza,... View Details
Keywords: Carmen Nobel
  • 11 Dec 2006
  • Research & Ideas

Fixing Price Tag Confusion

than product categories, the key element to consider is the product life cycle and the stage at which you are in the differentiation game. When innovation and differentiation... View Details
Keywords: by Sean Silverthorne; Retail
  • 05 Apr 2016
  • First Look

April 5, 2016

instance. The essay also features the leading proponents of this program, especially Charles Hook of ARMCO, and reasons for its eventual decline. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50915 Wesley Mitchell’s Business View Details
Keywords: Sean Silverthlorne
  • 24 Mar 2015
  • First Look

First Look: March 24

  Publications March 2015 Partners or Creditors? Attracting Foreign Investment and Productive Development to Central America and Dominican Republic Foreign Direct Investment: Effects, Complementarities, and Promotion By: Alfaro, Laura... View Details
Keywords: Sean Silverthorne

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