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Show Results For
- All HBS Web
(392)
- News (94)
- Research (236)
- Events (1)
- Multimedia (1)
- Faculty Publications (87)
- 29 Mar 2022
- Book
5 Qualities That Help Companies Thrive for Decades—Even Centuries
“Problems happen in family management when there are three or four brothers. All brothers may not be of equal capability and commitment.” Successful family-owned enterprises build mechanisms that over time recognize the value that each... View Details
Keywords: by Sean Silverthorne
- 12 Mar 2021
- News
My Favorite Case
difference between sitting in a classroom and pontificating about what the CEO should or should not have done versus the real-world challenges I was facing. I reflected back on J&J’s lessons on proactive communication, public engagement,... View Details
- 13 Dec 2022
- Research & Ideas
The Color of Private Equity: Quantifying the Bias Black Investors Face
they do it.” The color of money is mostly white The total share of assets managed by minority-owned firms in 2021 was 1.4 percent, according to Lerner, while minorities that year made up over 40 percent of the population. Lerner and... View Details
- Web
Globalization - Faculty & Research
competition, and earnings management affect mean reversion in accounting return on assets. Using a sample of 48,465 unique firms from 49 countries, we find that accounting returns mean revert faster in countries where there is more... View Details
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
management and digital marketing tools for entertainment venues and sports teams (largely unused during the pandemic), switched to targeting small- and medium-sized traditional businesses struggling to survive. Fourth Quadrant: Firms... View Details
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
"It doesn't happen overnight. Based on my observation of companies for almost a decade, I map out four levels that exemplify distinct stages through which companies may evolve on this journey." In our e-mail Q&A, we asked Gulati to describe what View Details
- Web
Events - Business History
Los Andes), "Global Development and International Organizations during the Cold War Era: ILO's Management Development Programs in Latin America (1950s-1970s)" 12 pm to 1:30 pm May 14 14 May 2025 Virtual Seminar Grace Ballor (Bocconi... View Details
- 28 Jul 2020
- Research & Ideas
Racism and Digital Design: How Online Platforms Can Thwart Discrimination
proactive about investigating and tackling the problem. For example, Uber created a cross-functional Fairness Working Group made up of economists, data scientists, lawyers, and product managers to explore... View Details
- 07 Jan 2019
- Research & Ideas
The Better Way to Forecast the Future
for prediction and for forecasting something that is unknown.” The rise of big data and machine learning offers infinitely more fuel to churn out probability forecasts, which can serve as an entry point for businesses looking to harness... View Details
- Web
Creating an Inclusive Recruiting Process for Candidates with Diverse Abilities - Recruiting
Hamilton (MBA 2008), clear expectations helped her navigate recruiting as a student with Bipolar Disorder and ADHD who understood that managing her hypomanic and depressive episodes would be critical. “When the company shared the schedule... View Details
- 08 Jul 2014
- First Look
First Look: July 8
goal. When you consider that your job-perhaps even your industry-may disappear, you have no choice but to take control. Filled with stories of professionals of all kinds who have profited from this proactive approach, Own Your Future... View Details
Keywords: Carmen Nobel
- Web
Hiring at HBS: How Summer Interns Make an Impact at Emerson Collective - Recruiting
year, HBS Interns play an important part in driving the Emerson Collective mission. Joanna Lichter, Associate Director of Venture Capital, plays a key role in recruiting HBS students to the MBA Summer Associate program. She shared with us why Emerson Collective... View Details
- 29 Nov 2021
- Research & Ideas
How Bonuses Get Employees to Choose Work Over Family
perks like bonuses, commissions, or stock options tied to hitting certain goals. But managers may not realize that these incentives could contribute to employee dissatisfaction, burnout, and personal problems at home. “The more our... View Details
Keywords: by Rachel Kim Raczka
- 19 Mar 2014
- Research & Ideas
A Brand Manager’s Guide to Losing Control
Thanks (or no thanks) to social media, brand managers have lost the power to control the perception of their products through carefully orchestrated advertising campaigns. These days, consumers are in command. With an angry tweet, a happy... View Details
- 08 Oct 2008
- Research & Ideas
Book Excerpt: A Sense of Urgency
organization off its complacent platform and into a good direction. But it didn't happen. Instead of mobilizing people into action, the crisis led many managers into making fewer decisions because they didn't want to be accused of... View Details
Keywords: by John P. Kotter
- 01 Sep 2023
- News
Case Study: The Home Team
home repairs he was having to undertake. Then president of a 115-year-old independent Catholic school for boys, Kennealey had managed construction projects and budgeted for aging buildings’ capital expenses like boilers and HVAC systems;... View Details
- 09 Feb 2015
- Research & Ideas
Professional Networking Makes People Feel Dirty
School of Management at Northwestern University.) "From an academic perspective, we thought we could advance the theory of networks by looking at the psychological consequences of networking." Previous psychology research has shown that... View Details
Keywords: by Carmen Nobel
- 06 Jul 2016
- What Do You Think?
How Do We Pay for the Costs of Globalization?
government policies, short-term corporate management thinking, the World Trade Organization (Paul saying, “Personally, I’m a long-time supporter of globalization, but the WTO decision-making process needs to be more transparent and... View Details
- 21 Dec 2010
- First Look
First Look: December 21
contrast, managers without positional power over team members proactively used redundant communication to enroll team members in the interpretation process—leading team members to believe that they had come... View Details
- 02 Dec 2002
- Research & Ideas
The Secret of How Microsoft Stays on Top
platform over its many years of existence. Q: What should company leaders everywhere take away from your research in terms of how to compete in the middle of a technological revolution? Our research highlights two major themes. The first is the importance of taking a... View Details
Keywords: by Sean Silverthorne