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Show Results For
- All HBS Web
(502)
- People (2)
- News (122)
- Research (285)
- Multimedia (4)
- Faculty Publications (128)
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- 05 May 2015
- First Look
First Look: May 5
that provide insights on when and why even people who care about morality end up crossing ethical boundaries. May 2015 American Economic Review: Papers and Proceedings Why Do Firms Have Purpose? The Firm's Role as a Carrier of Identity... View Details
Keywords: Carmen Nobel
- 09 Oct 2001
- Research & Ideas
Driven: How Human Nature Shapes Organizations
job that fulfills only one or two drives, no matter how lavishly, would not be a substitute for a job that provides a balanced opportunity to fulfill all four drives. This simple design rule is the fundamental and primary one that should... View Details
Keywords: by Paul Lawrence & Nitin Nohria
- 20 Oct 2015
- First Look
October 20, 2015
People Who Care About Others Cooperate More? Experimental Evidence from Relative Incentive Pay By: Hernandez, Pablo, Dylan B. Minor, and Dana Sisak Abstract—We experimentally study ways in which the social preferences of individuals and... View Details
Keywords: Sean Silverthorne
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
inside The future of the restaurant industry is especially of concern to us. We collectively share 35 years of restaurant and food industry experience, navigating our way through as waitstaff and bartenders, as managers and senior leaders of restaurant groups and the... View Details
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
transition across the levels just discussed. One of JLL's main clients, Bank of America [BofA], told JLL in 2001 that it no longer wanted to deal with each of JLL's business units independently. BofA asked not only for a single point of contact but also wanted JLL to... View Details
- 02 Jun 2021
- Research & Ideas
A Rare Find in Health Care: A Simple Solution to Racial Inequity
and possibly took African American patients to different hospitals than their white neighbors. Primary care physicians recommended these hospitals. Patients’ families had long histories of receiving View Details
- 07 Jun 2021
- Book
9 Tips from an Expert Fundraiser: Help Donors 'Invest in Their Passion'
desirable alternatives in the fullness of time. “No” sometimes means just “no for now.” Careful listening and sensitive longitudinal stewardship are key for successful long-term philanthropy. 8. Don’t wait too long to start your visits.... View Details
Keywords: by Danielle Kost
- 14 Mar 2022
- Research & Ideas
Lessons from COVID-19: The Business Skills Doctors Need
doctors had to switch from their traditional specialties to treat patients affected by the virus. Given the isolation of coronavirus patients from family members, many doctors and nurses who were not accustomed to providing end-of-life View Details
- 24 Jan 2018
- Research & Ideas
How to Get People Addicted to a Good Habit
shirking) makes people wash more today,” Hussam says. This, Hussam hopes, is the primary takeaway of the study. While the experiment focused on a specific behavior in/among a specific area of India, the findings may prove valuable to... View Details
Keywords: by Carmen Nobel
- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
academics talk a good game about the need for interdisciplinary thinking, but we usually fall back on the strengths (or prejudices) of our primary discipline. Chandler was heavily influenced by sociologists such as Max Weber and Talcott... View Details
Keywords: by Sean Silverthorne
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
“Most [business scholars] would agree that our primary duties include teaching our students and generating new knowledge in our research,” writes Toffel. “But the lack of practical relevance of much of our research might suggest that few... View Details
- 10 Feb 2003
- Research & Ideas
Commodity Busters: Be a Price Maker, Not a Price Taker
two primary competitors, Checkpoint and Sensormatic, went at each other mercilessly, unbridled competition can be destructive. Sensible business managers focus primarily on their own success, not on creating failure for their competitors.... View Details
Keywords: by Benson P. Shapiro
- 16 Jul 2013
- First Look
First Look: July 16
dynamic, long-term impacts of bundling on demand. The primary explanation for the profitability of bundling relies on homogenization of consumer valuations for the bundle, allowing the firm to extract more surplus. We find bundling can be... View Details
Keywords: Anna Secino
- 01 Mar 2017
- Research & Ideas
A Good Thing Happens When Doctors Start Talking to Their Patients
another case in point. “Patients see their primary care physician, who advises them on insulin therapy, but no one follows up to make sure patients are taking their insulin,” he says. Why not? Doctors aren’t... View Details
- 28 Jul 2016
- Op-Ed
Where is TripAdvisor for Doctors?
hernia surgeons in my area by going online and reading patient reviews, rather than just relying on a referral from my primary care physician, no matter how much I trust him or her. Hopefully, the operation... View Details
- 18 Oct 2016
- Op-Ed
Why Business Should Invest in Community Health
focuses on improving health care access, investing nearly 500,000 skill-based volunteer hours since 2004. It works with non-profit community health centers that provide primary View Details
- 31 Oct 2004
- Research & Ideas
Bypass Marketing: Are Docs Influenced?
was available. Physicians in primary care and those practicing in HMOs were twice as likely as others to cite this reason. About one-fifth of the time the physician did not prescribe the drug because of the... View Details
Keywords: by Manda Salls
- 31 Jul 2018
- First Look
New Research and Ideas, July 31, 2018
Case 118-053 Kaiser Permanente Colorado: Primary Care Plus A gerontologist in Kaiser Permanente’s Colorado region is concerned with the high and growing cost of treating the elderly population. She... View Details
Keywords: Dina Gerdeman
- 12 Dec 2022
- Research & Ideas
Buy-In from Black Patients Suffers When Drug Trials Don’t Include Them
then could be tested experimentally. Studying doctors and patients The research team devised two experiments, one involving primary care doctors, the other, patients. In the first experiment, the researchers... View Details
- 25 Sep 2017
- Research & Ideas
Why Politics is Failing America, and What Business Can Do To Help
decades, the system may have worked better than ever for the constituencies that it was built to serve best: primary voters, donors, and lobbyists for special interests, including businesses. Unfortunately for the American public, most... View Details
Keywords: by Christina Pazzanese, Harvard Gazette