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  • 15 Sep 2009
  • First Look

First Look: September 15

competence—expertise in technology—and its skilled people to accomplish what government and relief agencies could not: an information system and supply chain that tracked and managed the flow of relief supplies. Its efforts were crucial... View Details
Keywords: Martha Lagace
  • 20 May 2008
  • First Look

First Look: May 20, 2008

prepared to accompany the CommonAngels case (No. 807-149), enables students to decide whether to invite an entrepreneur to present to potential angel investors. Purchase this case:... View Details
Keywords: Martha Lagace
  • December 1994 (Revised May 2008)
  • Case

Jensen Shoes: Lyndon Brooks' Story

Jane Kravitz (Caucasian female), strategic product manager, and Lyndon Brooks (African American male), a member of her staff at Jensen Shoes, a successful producer and marketer of casual, athletic, and children's footwear, are assigned to new positions and to each... View Details
Keywords: Prejudice and Bias; Ethnicity; Race Characteristics; Performance Evaluation; Gender Characteristics; Management Skills; Diversity; Apparel and Accessories Industry
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  • Web

Accelerating Solutions - Business & Environment

climate conference ever on May 10, 2023, assembling some of the world’s leading researchers, investors, policy makers and advisors to discuss what’s working and what’s not. To help you on your journey to drive positive impact for business, the environment and society,... View Details
  • 2010
  • Chapter

Utilizing Team Member Expertise Under Pressure

By: Heidi K. Gardner and Erin McFee
Pressure intensifies on a strategy consulting team as they deliver a critical project, and the team manager faces a dilemma about her changing role on the team. Although she had been the key decision-maker in the early weeks of the project, Julia Narino now finds that... View Details
Keywords: Experience and Expertise; Managerial Roles; Organizational Culture; Projects; Groups and Teams; Behavior; Customization and Personalization; Consulting Industry
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  • Profile

Adriana Garcia Ceja

Adriana Garcia Ceja initially planned a career in international relations, following the inspiration of her mother, a diplomat in the Mexican consulate. But while attending Columbia University to study political science, she heard a View Details
  • 22 Sep 2009
  • First Look

First Look: September 22

literature on the notion of institutional entrepreneurship introduced by Paul DiMaggio in 1988, we propose a model of the process of institutional entrepreneurship. We first present theoretical and definitional issues associated with the... View Details
Keywords: Martha Lagace
  • September 2008
  • Case

TCS: The MCA 21 Project

Tata Consultancy Services (TCS), a leading outsourced software services provider based in India, must decide whether to bid on a high-profile government project within India. The project, if completed successfully, would mark another step in TCS's progression from a... View Details
Keywords: Experience and Expertise; Developing Countries and Economies; Globalized Firms and Management; Growth and Development Strategy; Service Operations; Projects; India
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  • Article

Loss Aversion, Diminishing Sensitivity, and the Role of Experience in Repeated Decisions

Three experiments are presented that explore the assertion that loss aversion and diminishing sensitivity drive the effect of experience on choice behavior. The experiments are focused on repeated choice tasks where decision makers choose repeatedly between... View Details
Keywords: Experience and Expertise; Decision Choices and Conditions; Mathematical Methods; Loss
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  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • 07 Apr 2009
  • First Look

First Look: April 7, 2009

systematic program for identifying and serving its key clients, developed in collaboration with Cranfield School of Management. It is these clients that will be the focus of the efforts for the CDC. In addition, the firm has co-developed a training program with... View Details
Keywords: Martha Lagace
  • 09 Oct 2012
  • First Look

First Look: October 9

International ICST on Auctions, Market Mechanisms, and Their Applications (AMMA 2011) held in New York, August 22-23, 2011. The 22 revised full papers presented were carefully selected from numerous submissions covering topics such as... View Details
Keywords: Sean Silverthorne
  • Web

HBS - The year in Review

cities such as Tulsa, OK and Columbus, OH. Smaller group sizes allowed for faster implementation of change and gave students transferrable concepts and skills to leverage throughout their careers. FIELD Immersion Press Release Synergies... View Details
  • 01 Sep 2023
  • News

Solving for Z

survey found that younger employees report “more overall stress and work-related burnout than older groups”—factors that can hurt performance and contribute to job hopping. A 2022 survey by Deloitte found that stress and burnout levels among both Gen Zers and... View Details
Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Government
  • Web

Technology & Innovation - Faculty & Research

humans could perform. The present research explores the psychology of "botsourcing"—the replacement of human jobs by robots—while examining how understanding botsourcing can inform the psychology of outsourcing—the replacement of jobs in... View Details
  • June 2011 (Revised September 2011)
  • Case

Exchange-Traded Funds at Vanguard (A)

By: Robert C. Pozen and Steven Vickers
Vanguard Group management, led by CEO John Brennan, was considering whether to launch exchange-traded funds (ETFs) in early 2000. ETFs, first created in the early 1990s, combined aspects of traditional mutual funds and closed-end funds. The US ETF industry had reached... View Details
Keywords: Investment Funds; Managerial Roles; Growth and Development Strategy; Experience and Expertise; Market Entry and Exit; Network Effects; Profit; Business and Shareholder Relations; Product Launch; Asset Management; Distribution Channels; Ownership; Financial Services Industry; United States
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  • 01 Sep 2023
  • News

Action Plan: In Context

Sara Jane Ho (MBA 2012) knows that many people think of etiquette as outdated, nothing more than “stuffy, stuffy old manners.” She has made a career—and now a Netflix series, Mind Your Manners—out of updating this old-fashioned perspective. “I see etiquette as the... View Details
Keywords: April White; communication; manners; business; entrepreneurship; China; human behavior
  • 29 Jul 2002
  • Research & Ideas

Time Pressure and Creativity: Why Time is Not on Your Side

Harvard Business School professor Teresa Amabile is in the midst of a ten-year study looking at, among other things, how time pressure in a corporate setting affects employee creativity. She recently presented early findings and an... View Details
Keywords: by Sean Silverthorne; Education; Fine Arts
  • 01 Nov 2020
  • Research & Ideas

Good Leadership Is an Act of Kindness

of the simplest words and gestures often gets lost when CEOs and managers are in perpetual crisis management mode, struggling with layoffs, remote work technology, market woes, and a range of other frustrating disruptions. While confronting these challenges requires... View Details
Keywords: by Boris Groysberg and Susan Seligson
  • 22 Jun 2022
  • Book

Four Elements for Finding the Right Career Path

my 40 years of working as a psychologist and a trainer of coaches and counselors. The question I asked was: “What issues are always present when individuals are faced with major career and life decisions?” I arrived at an heuristic that I... View Details
Keywords: by Dina Gerdeman