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- All HBS Web (696)
- Faculty Publications (96)
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- 26 Jun 2018
- First Look
New Research and Ideas, June 26, 2018
Political Influence of Voters' Interests on SEC Enforcement By: Heese, Jonas Abstract—I examine whether political influence as a response to voters’ interest in employment levels is reflected in the enforcement actions of the Securities... View Details
Keywords: Dina Gerdeman
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
not just to the company, but also to people around the globe. At the same time, managers at other global brands were similarly considering their brands’ response to the COVID-19 crisis. Nike chose to twist its consumers’ athletic... View Details
Keywords: by Jill Avery and Richard Edelman
- 25 Aug 2003
- Research & Ideas
Why IT Does Matter
advantage. As a result, he said, companies should rethink how much they pay for IT given this reduced return on investment. HBR received a large number of positive and critical responses to Carr's piece including a letter we offer here... View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
- 25 Mar 2015
- HBS Case
Tate’s Digital Makeover Transforms the Traditional Museum
"That means giving up control." As Avery explores in the new HBS case The Tate's Digital Transformation, the museum's response to that challenge was to jump in with both feet to craft an "interactive View Details
- 15 Oct 2007
- Research & Ideas
Businesses Beware: The World Is Not Flat
CEO Lee Scott was asked a few years ago about why he thought Wal-Mart could expand successfully overseas, his response was that naysayers had also questioned the company's ability to move successfully from its home state of Arkansas to... View Details
Keywords: by Martha Lagace
- 01 May 2019
- What Do You Think?
What Should the Leadership of YouTube Do?
not be any sort of attack on this very fundamental right. On the other hand social media platforms still have an obligation to the public that they serve YouTube needs to redouble its efforts and be totally relentless in its quest to... View Details
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
latter had bosses who drafted them to help clean up the mess. Despite the stress, working closely with one’s boss and colleagues on the response was more containing and informative. It reassured those who did it about the company’s... View Details
- 24 Sep 2013
- First Look
First Look: September 24
trust and liking. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=45471 August 2013 Journal of Economics & Management Strategy Investment Incentives in Open-Source and Proprietary Two-Sided Platforms By:... View Details
Keywords: Sean Silverthorne
- 22 Jan 2019
- First Look
New Research and Ideas, January 22, 2019
objective fluency scores from the language change recipients at five points over a period of two years. Using variable and person-centered exploratory analyses, our results suggest that recipients’ negative affective responses to the... View Details
Keywords: Dina Gerdeman
- 16 Oct 2019
- Research & Ideas
Read Our Most Popular Stories of the Quarter
great customer service is no longer the responsibility of just one department. Creating the customer-centric organization. (12,182 visits) What Machine Learning Teaches Us about CEO Leadership Style Researchers use machine-learning to... View Details
Keywords: by Sean Silverthorne
- 09 Feb 2010
- First Look
First Look: Feb. 9
both proprietary and shared platforms toward hybrid governance models characterized by centralized control over platform technology (i.e., closed sponsorship) and shared View Details
Keywords: Martha Lagace
- 27 Jul 2019
- Op-Ed
Does Facebook's Business Model Threaten Our Elections?
unconcerned. Engagement on various applications on the Facebook platform is up. Users appear comfortable with the trade they make to give up privileged information in exchange for a range of convenient and free services. Without a push by... View Details
Keywords: by George Riedel
- 02 Nov 2020
- What Do You Think?
Is Antitrust Just a Quaint Notion in the Digital Age?
SUMMING UP Is antitrust just a quaint notion in the internet/Cloud age? What do you think? The lack of response to November’s column sends me a message: There appears to be less interest in antitrust issues regarding technology View Details
Keywords: by James Heskett; Retail; Technology; Telecommunications; Communications; Consumer Products; Service
- 17 Oct 2007
- Research & Ideas
Why Global Brands Work
distractions including Jaguar, Land Rover, and Volvo will be sold off; they're now meaningless. U.S.-based models like Mercury will be discontinued. Can Ford recover? The answer lies in whether the common vehicle platforms developed for... View Details
- 05 Feb 2019
- First Look
New Research and Ideas, February 5, 2019
any, difference will the “New Silk Road” make in the global educational landscape? Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55549 Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 13 Platform... View Details
Keywords: Dina Gerdeman
- 08 Sep 2020
- Sharpening Your Skills
Capitalism Works Better When I Can See What You're Doing
embarrassing—it can hurt your career. Racism and Digital Design: How Online Platforms Can Thwart DiscriminationPoor design decisions contribute to racial discrimination on many online platforms. Working for a Shamed Company Can Hurt Your... View Details
Keywords: by Sean Silverthorne
- 13 Apr 2020
- Research & Ideas
Small Businesses Are Worse Off Than We Thought
survey of nearly 6,000 small-business owners conducted by a team of researchers in partnership with Alignable, an online business networking platform with 4.5 million members. The survey results paint a bleak picture of America’s current... View Details
- 26 Jul 2016
- First Look
July 26, 2016
Organizations' Strategic Responses By: Heese, Jonas, Ranjani Krishnan, and Frank Moers Abstract—We posit that nonprofits that provide a greater supply of unprofitable services (beneficent nonprofits) face lenient regulatory enforcement... View Details
Keywords: Sean Silverthorne
- 10 Feb 2015
- First Look
First Look: February 10
Publications February 2015 RAND Journal of Economics Performance Responses to Competition Across Skill-Levels in Rank Order Tournaments: Field Evidence and Implications for Tournament Design By: Boudreau, Kevin J., Karim R. Lakhani, and... View Details
Keywords: Sean Silverthorne
- 12 Jul 2011
- First Look
First Look: July 12
amplify pressures to improve. Examining organizational responses to a change in a prominent information disclosure program, we provide some of the first empirical evidence characterizing organizations' heterogeneous View Details
Keywords: Carmen Nobel