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  • All HBS Web  (396)
    • News  (118)
    • Research  (184)
    • Multimedia  (1)
  • Faculty Publications  (29)

Show Results For

  • All HBS Web  (396)
    • News  (118)
    • Research  (184)
    • Multimedia  (1)
  • Faculty Publications  (29)
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  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

The customer rewards cards that clutter wallets and clog key chains of many a shopper may soon be no more, as retailers move from physical to digital (read: mobile apps) forms of loyalty program member identification. It's a smart... View Details
Keywords: by Maggie Starvish; Retail
  • 11 Feb 2014
  • First Look

First Look: February 11

that senior managers' physical presence on their organizations' frontlines was not helpful unless it enabled active problem solving. Working Papers Management Practices, Relational Contracts and the Decline... View Details
Keywords: Sean Silverthorne
  • 17 Apr 2006
  • Research & Ideas

Resisting the Seductions of Success

professional life, throws his family into chaos, and puts them in physical danger. Leaders aim at success, not self-destruction, but this is exactly what Tony brings on himself. This story confronts us with one of the oldest and most... View Details
Keywords: by Joseph L. Badaracco Jr.; Entertainment & Recreation; Information; Publishing
  • 16 Sep 2008
  • First Look

First Look: September 16, 2008

benefits associated with IFRS adoption. Download the paper: http://www.hbs.edu/research/pdf/09-032.pdf The Architecture of Platforms: A Unified View Authors:Carliss Y. Baldwin and C. Jason Woodard Abstract The central role of "platform" products and services... View Details
  • 12 Apr 2010
  • Research & Ideas

One Report: Better Strategy through Integrated Reporting

going outside the company's boundaries to gather the necessary data. Different measurement methodologies will need to be used, including aggregating data from transactions (e.g., number of calls from whistleblowers), measurement of View Details
Keywords: by Martha Lagace
  • 06 Mar 2012
  • First Look

First Look: March 6

faced a uniquely challenging combination of home and host country political risk. This article reviews the company's responses to these adverse circumstances, challenging the prevailing literature that interprets so-called "cloaking" View Details
Keywords: Sean Silverthorne
  • 04 Nov 2014
  • First Look

First Look: November 4

participants either before or after the product itself was presented. Early exposure to price, or price primacy, altered the process of valuation, as seen via altered patterns of activity in medial prefrontal cortex immediately prior to... View Details
Keywords: Sean Silverthorne
  • 17 Jun 2014
  • First Look

First Look: June 17

Abstract—Although documenting everyday activities may seem trivial, four studies reveal that creating records of the present generates unexpected benefits by allowing future rediscoveries. In Study 1, we use a "time capsule"... View Details
Keywords: Sean Silverthorne
  • 17 Dec 2013
  • First Look

First Look: December 17

how, all the way through the 1970s, the U.S. not only failed to resist pressure to defend American investments, but also remained unsuccessful at altering internal institutions of other countries in order to make property rights secure in the absence of View Details
Keywords: Carmen Nobel
  • 05 Aug 2008
  • First Look

First Look: August 5, 2008

rebalancing in the financial portfolio of participants. These patterns conceal strong household-level evidence of active rebalancing, which on average offsets about one half of idiosyncratic passive variations in the risky asset share.... View Details
Keywords: Martha Lagace
  • 24 Apr 2020
  • Op-Ed

Lessons from the NFL: Virtual Hiring, Leadership, Building Teams and COVID-19

activities cancelled and some teams' facilities closed, there won't be enough time for player physicals, gathering psychological testing, getting further verified information about the players and some teams having to conduct the draft... View Details
Keywords: by Sarah Abbott , Boris Groysberg, Tali Groysberg, and Abhijit Naik; Sports
  • 29 Jan 2013
  • First Look

First Look: Jan. 29

all states, have decreased very modestly between 1990 and 2005, and cannot be attributed to broad differences in access to physical or human capital. Open Innovation and Firm Boundaries: Task Decomposition, Knowledge Distribution and the... View Details
Keywords: Sean Silverthorne
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