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  • All HBS Web  (8,784)
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  • 2019
  • Working Paper

Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 15 The IBM PC

By: Carliss Y. Baldwin
The IBM PC was the first digital computer platform that was open by as a matter of strategy, not necessity. The purpose of this chapter is to understand the IBM PC as a technical system and set of organization choices in light of the theory of how technology shapes... View Details
Keywords: IBM; Personal Computer; Digital Platforms; System; Strategy
Citation
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Baldwin, Carliss Y. "Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 15 The IBM PC." Harvard Business School Working Paper, No. 19-074, January 2019.
  • Feb 2020
  • Conference Presentation

Network Selection Strategies

By: Amit Goldenberg and J. J. Gross
Keywords: Social Psychology; Personality; Emotions
Citation
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Goldenberg, Amit, and J. J. Gross. "Network Selection Strategies." Paper presented at the Society for Personality and Social Psychology Annual Convention, New Orleans, LA, February 2020.
  • April 2001
  • Article

The Personality of Familiar and Important People: The Lay Perceiver as A Social Cognitive Theorist

By: Lorraine Chen Idson and Walter Mischel
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Idson, Lorraine Chen, and Walter Mischel. "The Personality of Familiar and Important People: The Lay Perceiver as A Social Cognitive Theorist." Journal of Personality and Social Psychology 80, no. 4 (April 2001): 585–596.
  • Article

Subordinating Humanism: How Colliding Beliefs about a Living Wage Shape Personal Fulfillment and “Professional-Class” Identities in Working-Class Jobs

By: Lumumba Babushe Seegars, S. Lee, Erin Reid and Lakshmi Ramarajan
In a society dominated by market-based ideology and management practices that prioritize financial considerations, some organizations are shifting toward humanistic ideology and practices that emphasize human welfare. To examine this transformation in pay-setting, we... View Details
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Seegars, Lumumba Babushe, S. Lee, Erin Reid, and Lakshmi Ramarajan. "Subordinating Humanism: How Colliding Beliefs about a Living Wage Shape Personal Fulfillment and “Professional-Class” Identities in Working-Class Jobs." Academy of Management Journal (December 31, 2025).
  • April 6, 2022
  • Article

5 Principles of Purposeful Leadership

By: Hubert Joly
The traditional model of the leader-hero who saves the day, knows it all, is the smartest person in the room, and is too often driven by power, fame, glory, or money is not appropriate in today’s environment. People today expect a different kind of leader. While each... View Details
Keywords: Leadership, Personal Strategy & Style; Purpose; Roles; Authenticity; Leadership; Values and Beliefs; Leadership Style
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Joly, Hubert. "5 Principles of Purposeful Leadership." Harvard Business Review Digital Articles (April 6, 2022).
  • 2011
  • Book

What to Ask the Person in the Mirror: Critical Questions for Becoming a More Effective Leader and Reaching Your Potential

By: Robert Steven Kaplan
Successful leaders know that leadership is less often about having all the answers-and more often about asking the right questions. The challenge lies in being able to step back, reflect, and ask the key questions that are critical to your performance and your... View Details
Keywords: Leadership Development; Organizational Development; Reaching Your Potential; Career Planning; Management Styles; Interpersonal Communication; Leadership; Performance Effectiveness; Personal Development and Career
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Kaplan, Robert Steven. What to Ask the Person in the Mirror: Critical Questions for Becoming a More Effective Leader and Reaching Your Potential. Boston: Harvard Business Review Press, 2011.
  • August 1977
  • Article

The Effects of Communication and Information Availability in an Experimental Study of a Three Person Game

By: J. K. Murnighan and A. E. Roth
Keywords: Communication; Information; Games, Gaming, and Gambling
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Murnighan, J. K., and A. E. Roth. "The Effects of Communication and Information Availability in an Experimental Study of a Three Person Game." Management Science 23, no. 12 (August 1977): 1336–1348.
  • December 1985
  • Article

Gender and Sex-Role Attributes as Predictors of Utilization of Natural Support Systems During Personal Stress Events

By: Timothy Butler, Steven Giordano and Steven Neren
Keywords: System; Health; Gender
Citation
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Butler, Timothy, Steven Giordano, and Steven Neren. "Gender and Sex-Role Attributes as Predictors of Utilization of Natural Support Systems During Personal Stress Events." Sex Roles 13, nos. 9-10 (December 1985).
  • March 1991 (Revised October 2022)
  • Background Note

Beyond the Myth of the Perfect Mentor: Take Charge and Build Your Personal Board of Directors

By: Linda A. Hill, Nancy A Kamprath and Leticia Garcia
Instead of embarking on an odyssey for the perfect mentor, individuals should pursue a strategy of building a network of developmental relationships. In this note, we explore the process by which such a network can be established and cultivated: 1) What functions can... View Details
Keywords: Relationships; Networks
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Hill, Linda A., Nancy A Kamprath, and Leticia Garcia. "Beyond the Myth of the Perfect Mentor: Take Charge and Build Your Personal Board of Directors." Harvard Business School Background Note 491-096, March 1991. (Revised October 2022.)
  • July 2025
  • Article

Extraverts Reap Greater Social Rewards from Passion Because They Express Passion More Frequently and More Diversely

By: Kai Krautter, Anabel Büchner and Jon M. Jachimowicz
Passion is stereotypically expressed through animated facial expressions, energetic body movements, varied tone, and pitch—and met with interpersonal benefits. However, these capture only a subset of passion expressions that are more common for extraverts. Indeed, in... View Details
Keywords: Passion; Personality; Extraversion; Scale Development; Perception; Personal Characteristics
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Krautter, Kai, Anabel Büchner, and Jon M. Jachimowicz. "Extraverts Reap Greater Social Rewards from Passion Because They Express Passion More Frequently and More Diversely." Personality and Social Psychology Bulletin 51, no. 7 (July 2025): 1159–1172.
  • December 4, 2023
  • Article

Stop Assuming Introverts Aren't Passionate About Work

By: Kai Krautter, Anabel Büchner and Jon M. Jachimowicz
Society often assumes that the only way to be passionate is to act extroverted, but that is simply not true. In their new research, the authors found that regardless of their actual level of passion, extroverted employees are perceived as more passionate than... View Details
Keywords: Passion; Personality; Extraversion; Scale Development; Personal Characteristics; Perception; Employees; Prejudice and Bias
Citation
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Krautter, Kai, Anabel Büchner, and Jon M. Jachimowicz. "Stop Assuming Introverts Aren't Passionate About Work." Harvard Business Review Digital Articles (December 4, 2023).
  • March 1998 (Revised September 1999)
  • Supplement

Electronic Data Systems (EDS)Supplement: A Personal Diary of A GVD Experience, Mexico City, October 4, 1997

By: Rosabeth M. Kanter and Thomas Dretler
Supplements the case. View Details
Keywords: Information Technology Industry; Mexico
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Kanter, Rosabeth M., and Thomas Dretler. "Electronic Data Systems (EDS)Supplement: A Personal Diary of A GVD Experience, Mexico City, October 4, 1997." Harvard Business School Supplement 398-075, March 1998. (Revised September 1999.)
  • June 2007
  • Article

On the Co-Evolution of Knowing and Doing: A Personal Perspective on the Synergies between Research and Practice

By: Michael L. Tushman
Keywords: Knowledge; Perspective; Research; Practice
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Tushman, Michael L. "On the Co-Evolution of Knowing and Doing: A Personal Perspective on the Synergies between Research and Practice." Journal of Management Inquiry 16, no. 2 (June 2007): 132–138.
  • November 2017 (Revised February 2019)
  • Case

Kurt Summers: Investing in Our Chicago (Abridged)

By: Joshua Margolis and Michael Norris
In 2016, Kurt Summers, the Chicago City Treasurer, considered his future in Chicago politics. With an unpopular governor and mayor soon up for reelection, should Summers consider running for higher office? Summers reflects on his time growing up in gang-controlled... View Details
Keywords: Personal Development; Career Journey; Career; Career Management; Leadership; Leadership Development; Government and Politics; Personal Development and Career; Public Administration Industry; United States; Chicago
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Margolis, Joshua, and Michael Norris. "Kurt Summers: Investing in Our Chicago (Abridged)." Harvard Business School Case 418-034, November 2017. (Revised February 2019.)
  • 2021
  • Working Paper

Soliciting Advice Rather Than Feedback Yields More Developmental, Critical, and Actionable Input

By: Hayley Blunden, Jaewon Yoon, Ariella S. Kristal and Ashley V. Whillans
Asking for feedback is a popular way to solicit third-party input at work. However, feedback seeking is only weakly related to performance, and employees often report that the feedback that they receive is unhelpful. Addressing this discrepancy, across six studies... View Details
Keywords: Feedback; Advice; Personal Development; Future Focus; Evaluative Mindset; Performance; Personal Development and Career
Citation
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Blunden, Hayley, Jaewon Yoon, Ariella S. Kristal, and Ashley V. Whillans. "Soliciting Advice Rather Than Feedback Yields More Developmental, Critical, and Actionable Input." Harvard Business School Working Paper, No. 20-021, August 2019. (Revised April 2021.)
  • March 2021
  • Article

The Impact of the General Data Protection Regulation on Internet Interconnection

By: Ran Zhuo, Bradley Huffaker, KC Claffy and Shane Greenstein
The Internet comprises thousands of independently operated networks, where bilaterally negotiated interconnection agreements determine the flow of data between networks. The European Union’s General Data Protection Regulation (GDPR) imposes strict restrictions on... View Details
Keywords: Personal Data; Privacy Regulation; GDPR; Interconnection Agreements; Internet and the Web; Governing Rules, Regulations, and Reforms
Citation
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Zhuo, Ran, Bradley Huffaker, KC Claffy, and Shane Greenstein. "The Impact of the General Data Protection Regulation on Internet Interconnection." Telecommunications Policy 45, no. 2 (March 2021).
  • 1 Apr 1995
  • Conference Presentation

Problem Solving Among Computer Science Students: : The Effects of Skill, Evaluation Expectation, and Personality on Solution Quality

By: R. Conti and Teresa M. Amabile
Keywords: Education; Problems and Challenges; Outcome or Result; Social Psychology; Quality
Citation
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Conti, R., and Teresa M. Amabile. "Problem Solving Among Computer Science Students: : The Effects of Skill, Evaluation Expectation, and Personality on Solution Quality." Boston, MA, April 1, 1995.
  • January 2016
  • Case

Acxiom

By: John Deighton
Acxiom built the market for personal data, yet sales have been flat for a decade during which marketing's appetite for data has exploded. Will the acquisition of a digital data onboarder LiveRamp give marketers what they want from a data broker? View Details
Keywords: Big Data; Direct Marketing; Personal Data; Privacy; Digital Marketing; Retargeting; Rights; Analytics and Data Science; Ethics; Marketing; United States
Citation
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Deighton, John. "Acxiom." Harvard Business School Case 516-037, January 2016.
  • 2019
  • Working Paper

The Impact of the General Data Protection Regulation on Internet Interconnection

By: Ran Zhuo, Bradley Huffaker, KC Claffy and Shane Greenstein
The Internet comprises thousands of independently operated networks, where bilaterally negotiated interconnection agreements determine the flow of data between networks. The European Union’s General Data Protection Regulation (GDPR) imposes strict restrictions on... View Details
Keywords: Personal Data; Privacy Regulation; GDPR; Interconnection Agreements; Internet and the Web; Governing Rules, Regulations, and Reforms; European Union
Citation
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Related
Zhuo, Ran, Bradley Huffaker, KC Claffy, and Shane Greenstein. "The Impact of the General Data Protection Regulation on Internet Interconnection." NBER Working Paper Series, No. 26481, November 2019.
  • May 2008
  • Case

Thomas Green: Power, Office Politics and a Career in Crisis

By: W. Earl Sasser Jr. and Heather Beckham
The case describes the dilemma of a marketing manager, Thomas Green, who, after being rapidly promoted, is harshly criticized by his boss, Frank Davis. Green and Davis disagree on work styles and market projections. Green believes the sales goals set by Davis are based... View Details
Keywords: Superior & Subordinate; Performance Management; Personal Strategy & Style; Management Style; Conflict Management; Communication; Rank and Position; Personal Characteristics; Power and Influence
Citation
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Sasser, W. Earl, Jr., and Heather Beckham. "Thomas Green: Power, Office Politics and a Career in Crisis." Harvard Business School Brief Case 082-095, May 2008.
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