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- All HBS Web (382)
- Faculty Publications (87)
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- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
Reenen Abstract—We investigate the link between hospital performance and managerial education by collecting a large database of management practices and skills in hospitals across nine countries. We find that hospitals that are closer to... View Details
Keywords: by Sean Silverthorne
- 23 Apr 2008
- Op-Ed
The Gap in the U.S. Treasury Recommendations
the Currency, which regulates national banks. Finally, there would be a regulator that would monitor the business conduct of all firms in the financial service industry. This regulator would set standards for each type of financial... View Details
- 09 Jun 2003
- Research & Ideas
Incentives and Operational Excellence
was rented out and at what price. Rentrak monitored the scanner data and performed audits and spot checks to monitor compliance with the revenue-sharing contracts. Fifty years... View Details
Keywords: by Martha Lagace
- 20 Apr 2020
- Book
Why COVID-19 Raises the Stakes for Healthy Buildings
building systems are performing optimally every minute of every day. Our recommendations: Increase the ventilation rate to a minimum of 30 cubic feet per minute / person. Verify ventilation performance with... View Details
- 15 Dec 2015
- First Look
December 15, 2015
compensation incentives for CSR. We test our predictions using novel executive compensation contract data and find that firms with more shareholder friendly corporate governance are more likely to provide compensation to executives linked to firm social View Details
Keywords: Carmen Nobel
- 13 Feb 2007
- First Look
First Look: February 13, 2007
A. Desai, and C. Fritz Foley Abstract This paper examines how costly financial contracting and weak investor protection influence the cross-border operational, financing and investment decisions of firms. We develop a model in which product developers have a... View Details
Keywords: Martha Lagace
- 10 Oct 2007
- First Look
First Look: First Look: October 10
corporate confessions presents something of a behavioral paradox. Tasked with monitoring the legality of its own operations, why would firms that identify violations turn themselves in to regulators rather than quietly fix the problem?... View Details
Keywords: Martha Lagace
- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
one part of the big picture when it comes to monitoring customer health." Linking such feedback to relationship performance completes the customer management process loop. This requires tracking... View Details
Keywords: by Peter K. Jacobs
- 19 Jul 2016
- First Look
July 19, 2016
proposals on material versus immaterial issues affect firms’ subsequent ESG performance and market valuation. We find that 58% of the shareholder proposals in our sample are filed on immaterial issues. We document that filing shareholder... View Details
Keywords: Sean Silverthorne
- 26 Mar 2013
- First Look
First Look: March 26
liquidity and duration. Comparison of the ex-post performance of bonds acquired by insurance companies does not show outperformance, but higher volatility of realized returns. Download the paper: http://ssrn.com/abstract=2065841 View Details
Keywords: Sean Silverthorne
- 20 Sep 2006
- Research & Ideas
The Power of Ordinary Practices
Teresa M. Amabile's research centers on how the work environment can influence the motivation, creativity, and performance of individuals and teams. A recent study focused on the influence of team leaders on these factors. Professor... View Details
Keywords: Re: Teresa M. Amabile
- 02 Feb 2010
- First Look
First Look: Feb. 2
complex organizational patterns that emerge in lieu of genuine mirroring when actionable transparency allows people to "break the mirror." Download the paper: http://www.hbs.edu/research/pdf/10-058.pdf Criminal Recidivism after Prison and Electronic View Details
Keywords: Martha Lagace
- 30 Oct 2012
- First Look
First Look: October 30
happiness-if you follow five core principles of smarter spending. Purchase the book: http://www.amazon.com/Happy-Money-Science-Smarter-Spending/dp/1451665067/ref=tmm_hrd_title_0/181-7319636-0911428 The Role of Organizational Scope and Governance in Strengthening... View Details
Keywords: Sean Silverthorne
- 03 Jun 2020
- Research & Ideas
Who Guarantees Your Workplace Is Safe for Return?
categories of Health Performance Indicators can offer up objective data about the current status of a building and identify meaningful fluctuations over time. How are these HPIs gathered and interpreted? With a combination of settings,... View Details
- 16 Sep 2014
- First Look
First Look: September 16
innovation performance such as firm productivity and profitability, (d) mergers, and (e) divestments as providing context or "shocks" to an activity system and their value as an empirical source of exogenous variation.... View Details
Keywords: Sean Silverthorne
- 21 Nov 2006
- First Look
First Look: November 21, 2006
168-184 Abstract Customer metrics are pivotal to assessing and monitoring how firms perform with customers and other publics. The authors contend that customer metrics used by firms today are predominantly... View Details
Keywords: Sean Silverthorne
- 06 May 2019
- Research & Ideas
Consumers Blame Business for Global Health Problems. Can Business Become the Solution?
Every public health crisis—whether it’s the availability of highly addictive opioids or junk food marketing to children—prompts consumers to question how far companies will go for profit. It’s not an unwarranted concern. After all, cigarette makers once used... View Details
- 23 Dec 2013
- Research & Ideas
Just How Independent are ‘Independent’ Directors?
this information. This provides us a very rare opportunity to monitor the performance of individual board members," says Ma. "In the United States you know this happens, but you don't get to... View Details
Keywords: by Michael Blanding
- 07 Dec 2010
- First Look
First Look: Dec. 7
regularly explore together: (1) Who is your primary customer? Have you organized your company to deliver maximum value to that customer? (2) How do your core values prioritize shareholders, employees, and customers? Is everyone in your company committed to those... View Details
Keywords: Sean Silverthorne
- 20 Dec 2016
- First Look
December 20, 2016
how to build performance indicators to monitor financial goals, customer goals, internal process goals, and learning and growth goals. By focusing on these goals, the balanced scorecard gives managers a... View Details
Keywords: Carmen Nobel