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- All HBS Web (525)
- Faculty Publications (75)
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- 29 Jun 2007
- First Look
First Look: June 29, 2007
http://www.hbs.edu/research/pdf/07-103.pdf Cases & Course MaterialsBancaja: Developing Customer Intelligence (A) Harvard Business School Case 107-055 In 1996, CEO Fernando Garcia Checa wanted to make customer analytics a part of... View Details
Keywords: Martha Lagace
- 04 Dec 2012
- First Look
First Look: December 4
the moral compass to describe individuals' inner sense of right and wrong, we offer a framework to help us understand social reasons why our moral compass can come under others' control, leading even good people to cross ethical... View Details
Keywords: Carmen Nobel
- 26 Apr 2011
- Op-Ed
HBS Faculty Comment on Environmental Issues for Earth Day
computing, deep sensing, simulation, analytics and application services with the fabric of buildings and infrastructure. The hope is that a smarter building process results in smarter buildings, and smarter buildings result in smarter... View Details
- 14 Jun 2016
- First Look
June 14, 2016
a way for managers to balance the analytical side of their work with the human side and find a sound way forward when analysis falls short. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50601 forthcoming Patent... View Details
Keywords: Sean Silverthorne
- 17 Mar 2008
- Research & Ideas
The Lessons of Business History: A Handbook
countries rather than addressing analytical issues, such as why firms grow big. Moreover, whilst English may be triumphant in the world of business, in the world of business history, scholars still write in local languages. There is a... View Details
Keywords: by Sean Silverthorne
- 28 Apr 2009
- First Look
First Look: April 28, 2009
behaviors led to undesirable consequences, even if they saw those behaviors as acceptable before they knew the consequences. Furthermore, our results demonstrate that a rational, analytic mindset can override the effects of one's... View Details
Keywords: Martha Lagace
- 18 Mar 2008
- First Look
First Look: March 18, 2008
work and how they perform. Yet most formal analytical models of operations assume that the people who participate in operating systems are fully rational or at least can be induced to behave rationally. Many... View Details
Keywords: Martha Lagace
- 23 Dec 2008
- First Look
First Look: December 23, 2008
satisfied, there is happiness adaptation to further gains in income using three data sets. Individual German Panel Data from 1985 to 2000, and data on the well-being of over 600,000 people in a panel of European countries from 1975 to... View Details
Keywords: Martha Lagace
- 08 Nov 2016
- First Look
November 8, 2016
shifts in strategy with far-reaching consequences for the structure of industries, the way people behave, and the resources they use. Transformational reforms typically involve a decision to change a suite of institutional arrangements... View Details
Keywords: Sean Silverthorne
- 26 Nov 2012
- Research & Ideas
New Winners and Losers in the Internet Economy
ecosystem has grown at an impressive rate," Deighton says. When indirect employment is calculated into the number of jobs that depend directly on the existence of the Internet, the study estimates that 5.1 million people owe their... View Details
- 29 Jun 2015
- HBS Case
Consumer-centered Health Care Depends on Accessible Medical Records
Health. Quelch says integrating patient data is crucial to propelling the health care system to become more consumer-centric. Yet with many people concerned about privacy and skeptical about personal data being shared, he believes any... View Details
- 15 Dec 2020
- Research & Ideas
The Unspoken Messages of COVID-19 Restrictions
colleagues found striking trends as they looked closer at dining patterns. The team analyzed almost six months of data from the foot traffic analytics firm SafeGraph to gauge how many people were leaving... View Details
- 23 Nov 1999
- Research & Ideas
Bringing the Environment Down to Earth
Avoiding dissenting opinion. People find it comfortable to talk with those who share their views. Managers need to keep their minds open to the new perspectives and new facts that can come from regular conversations with government... View Details
Keywords: by Forest Reinhardt
- 16 Oct 2012
- First Look
First Look: October 16
in managing business analytics and big data at the enterprise level. It includes key applications of analytics, human and organizational issues in building analytical capabilities, and case studies of the... View Details
Keywords: Sean Silverthorne
- 03 Nov 2016
- Op-Ed
Forget About Making College Affordable; Make it a Good Investment
supply of skilled workers. Since unemployment rates for college graduates are much lower than for non-graduates and average incomes materially higher, more young people would presumably move down the path to economic independence.... View Details
- 23 Jul 2018
- Research & Ideas
The Open Office Revolution Has Gone Too Far
use people analytics to improve how people work. These badges, and the multiple sensors inside of them, allow careful tracking of interactions in the workplace. Ben was kind... View Details
Keywords: Re: Ethan S. Bernstein
- 30 May 2017
- First Look
First Look at New Research and Ideas, May 30
research has focused on understanding when and why people rely on (or ignore) advice and how this impacts judgment accuracy; little is known about the interpersonal consequences of the advice-seeking process. In this paper, we investigate... View Details
Keywords: Sean Silverthorne
- 25 Jan 2013
- Research & Ideas
Why a Harvard Finance Instructor Went to the Kumbh Mela
analytical skills, and universal frameworks that we can apply to HBS style case studies—the core of participant-centered learning in our MBA and Executive Education programs. The people who planned this... View Details
- 26 Jul 2016
- Research & Ideas
Where will Pokémon Go with Your Personal Information?
Instead of taking big screens across the country by storm, this summer’s blockbuster has people glued to much smaller ones. Launched at the beginning of July by San Francisco-based software development company Niantic, Inc., Pokémon Go... View Details
- 15 Nov 2016
- First Look
November 15, 2016
hiring (in this study, by the head office of a U.S. retail chain) or decentralized hiring (by store managers) leads to higher quality employee-company matches. While centralized hiring can ensure that enough resources are invested in consistently hiring View Details
Keywords: Sean Silverthorne