Publications

13 Dec 2012
News

The Pregnancy Penalty: How Working Women Pay for Having Kids

28 Jun 2022
News

Why Companies Think Paying for Abortion Travel Is Worth It

December 1997 (Revised October 1999)
Case

Citibank: Performance Evaluation

By: Robert L. Simons and Antonio Davila

Citibank has introduced a new, comprehensive performance-scorecard system. A regional president struggles with a tough decision: how to evaluate an outstanding branch manager who has scored poorly on an important customer satisfaction measure. This case provides a... View Details

Keywords: Performance Evaluation; Balanced Scorecard; Business Strategy; Customer Satisfaction; Performance Expectations; Decisions; Motivation and Incentives; Quality; Banking Industry

Educators

2010
Working Paper

The Limits of Nonprofit Impact: A Contingency Framework for Measuring Social Performance

By: Alnoor Ebrahim and V. Kasturi Rangan

Leaders of organizations in the social sector are under growing pressure to demonstrate their impacts on pressing societal problems such as global poverty. We review the debates around performance and impact, drawing on three literatures: strategic philanthropy,... View Details

Keywords: Development Economics; Philanthropy and Charitable Giving; Leadership; Corporate Social Responsibility and Impact; Performance Expectations; Nonprofit Organizations; Social Issues

Read Now

May 2014
Case

WeaveTech: High Performance Change

By: Michael Beer and Paul Swiercz

WeaveTech, formerly Johnson-Ware, is a clothing company that produces jackets, coats, overalls, coveralls, and fire-resistant clothing for the military. A private equity firm renamed the company after it acquired Johnson-Ware several years ago. WeaveTech now faces a... View Details

Educators

2003
Chapter

The Benefits of Verifying Diverse Identities for Group Performance

By: J. Polzer, W. Swann and L. Milton

Keywords: Groups and Teams; Identity; Performance Evaluation; Diversity

Research Summary

Of Measurement and Mission: Accounting for Performance in Non-Governmental Organizations

By: Debora L. Spar

As members of civil society NGOs would seem to have a built-in proclivity towards representation: towards working on behalf of some group of people, or toward some specific goal. Yet in practice such moments of accountability are rare. Unlike other social agents,... View Details

06 Aug 2015
News

New rule could fuel debate over CEO pay

May 2010
Teaching Note

Say on Pay (TN)

By: V.G. Narayanan and Lisa Brem

Teaching Note for [407129]. View Details

Keywords: Business and Shareholder Relations; Voting; Executive Compensation; United States

10 Jan 2017
News

Research: Performing a Ritual Before a Stressful Task Improves Performance

09 Jul 2010
Working Paper Summaries

The Limits of Nonprofit Impact: A Contingency Framework for Measuring Social Performance

Keywords: by Alnoor Ebrahim & V. Kasturi Rangan

Article

Households' Willingness to Pay for 'Green' Goods: Evidence from Patagonia's Introduction of Organic Cotton Sportswear

By: Ramon Casadesus-Masanell, Michael Crooke, Forest L. Reinhardt and Vishal Vasishth

To shed light on individuals' willingness to pay for "green" goods (i.e., goods that are supposed to have lower adverse environmental impacts either in production or in use), we study data from the introduction by Patagonia, Inc., of organic cotton sportswear in the... View Details

Keywords: Spending; Consumer Behavior; Environmental Sustainability; Consumer Products Industry

10 May 2022
News

Being Your Own Boss Can Pay Off, but Not Always with Big Pay

July – August 2009
Article

Organizational Ambidexterity: Balancing Exploitation and Exploration for Sustained Performance

By: Sebastian Raisch, Julian Birkinshaw, Gilbert Probst and Michael Tushman

Organizational ambidexterity has emerged as a new research paradigm in organization theory, yet several issues that are fundamental to this debate remain controversial. We explore four central tensions here: Should organizations achieve ambidexterity through... View Details

Keywords: Change; Innovation and Invention; Business Processes; Organizational Change and Adaptation; Organizational Design; Organizational Structure; Research; Integration

10 Jan 2013
Working Paper Summaries

Pay for Environmental Performance: The Effect of Incentive Provision on Carbon Emissions

Keywords: by Robert G. Eccles, Ioannis Ioannou, Shelley Xin Li & George Serafeim

1999
Book

High Performance Nonprofit Organizations: Managing Upstream for Greater Impact

By: William P. Ryan, Allen Grossman and Christine W. Letts

Keywords: Performance; Nonprofit Organizations; Management

09 Nov 2015
News

These Employers Pay Higher Salaries than Necessary

05 May 2014
Research & Ideas

Reflecting on Work Improves Job Performance

Many of us are familiar with the gentle punishment known as "time-out," in which misbehaving children must sit quietly for a few minutes, calm down, and reflect on their actions. New research suggests that grown-ups ought to take routine... View Details

Keywords: by Carmen Nobel

March 2002
Background Note

On Dealing with Unsatisfactory Performance

Examines the possible reasons for unsatisfactory performance and proposes ways of dealing with it. View Details

Keywords: Performance Improvement