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  • All HBS Web  (5,372)
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  • 23 Jan 2024
  • Book

More Than Memes: NFTs Could Be the Next Gen Deed for a Digital World

if you own one, you still own your copy of the card as a discrete asset, in a way we don’t normally think of individual ownership of specific dollar bills, for example, even... View Details
Keywords: by Dina Gerdeman; Information Technology; Technology; Financial Services
  • 16 Feb 2016
  • First Look

February 16, 2016

we are going to start with payments." Cook then invited Eddy Cue, Apple's senior vice president of Internet software and services, to the stage to explain how Apple Pay would transform the mobile... View Details
Keywords: Sean Silverthorne
  • 02 Aug 2021
  • Research & Ideas

What If Closing the Wage Gap Means Everyone Earns Less?

touting their pay transparency policies as a means of ensuring fairness. But, as it turns out, pay transparency doesn’t necessarily increase... View Details
Keywords: by Avery Forman
  • 31 Jan 2023
  • Op-Ed

Can Insurance Technology Solve the Uninsured Driver Problem?

Insurance technology can enable cash-strapped drivers to access shorter and more affordable durations of coverage. My research finds that many low-income drivers jump at the opportunity to buy coverage when they’re offered the ability to “pay View Details
Keywords: by Ray Kluender; Insurance
  • December 1998
  • Case

Casto Travel

By: Thomas J. DeLong and Susan Harmeling
Maryles Casto had the vision to build the largest travel agency in Silicon Valley, mirroring the growth pattern of the entire area. In 1997 the travel business changed dramatically as airlines chose not to pay travel agencies the fees they once did. Simultaneously, the... View Details
Keywords: Entrepreneurship; Finance; Internet and the Web; Change Management; Markets; Travel Industry
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DeLong, Thomas J., and Susan Harmeling. "Casto Travel." Harvard Business School Case 899-120, December 1998.
  • September 28, 2021
  • Editorial

A Guide to Implementing the 4-Day Workweek

By: A.V. Whillans and Charlotte Lockhart
As organizations continue to explore a variety of flexible work options, one promising avenue is the four-day workweek: The standard 40 hours per week is reduced to 32 hours, with the same pay and the same productivity expectations. Research suggests reducing hours can... View Details
Keywords: Workweek; Stress; Employees; Health; Performance Productivity; Organizational Change and Adaptation
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Whillans, A.V., and Charlotte Lockhart. "A Guide to Implementing the 4-Day Workweek." Harvard Business Review (website) (September 28, 2021).
  • 04 Mar 2020
  • Research & Ideas

How Schmoozing with the Boss Helps Men Get Promoted

managers who earned higher pay didn’t perform better or work longer hours than those who earned less. The researchers found that higher-paid employees worked a similar number of days and hours, and they brought in similar sales revenue to... View Details
Keywords: by Dina Gerdeman
  • January–February 2023
  • Article

The Overlooked Key to a Successful Scale-Up

By: Jeffrey F. Rayport, Davide Sola and Martin Kupp
Many start-ups experience enormous popularity and runaway growth, but only a few go on to become stable giants. What separates them from the pack? They all go through a developmental stage called extrapolation, say three business school professors.
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Keywords: Entrepreneurship And Strategy; Scalability; Business Startups; Growth and Development Strategy; Entrepreneurship
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Rayport, Jeffrey F., Davide Sola, and Martin Kupp. "The Overlooked Key to a Successful Scale-Up." Harvard Business Review (January–February 2023): 56–65.
  • 28 Jul 2016
  • Op-Ed

Where is TripAdvisor for Doctors?

to do by care providers and payers. Consumer empowerment in health care is nowhere as advanced as it is in the travel industry and financial services, for example. Doctors are not especially interested in... View Details
Keywords: by John A. Quelch; Health
  • 15 Mar 2024
  • HBS Case

Let's Talk: Why It's Time to Stop Avoiding Taboo Topics at Work

ability to meet the job requirements. For example, they can say during the final stages of an interview: “I need to let you know that in the next few years you’re going to be on the road 80 percent of the... View Details
Keywords: by Avery Forman
  • 13 Mar 2023
  • Research & Ideas

The Power of Personal Connections: How Shared Experiences Boost Performance

residency, including on metrics such as patients’ likelihood of recommending their specialist, write Maximilian J. Pany, a doctoral candidate at Harvard Business School and MD candidate at Harvard Medical School, and J. Michael... View Details
Keywords: by Rachel Layne; Health
  • December 2009
  • Article

Negotiation? Auction? A Deal Maker's Guide

By: Guhan Subramanian
What's the best way to buy or sell an asset? Should you hold an auction and accept the most attractive offer? Or should you identify the most likely prospects and negotiate with them privately? Auctions became increasingly popular after the internet opened wide the... View Details
Keywords: Assets; Auctions; Market Transactions; Negotiation; Strategy; Decision Choices and Conditions
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Subramanian, Guhan. "Negotiation? Auction? A Deal Maker's Guide." Harvard Business Review 87, no. 12 (December 2009).
  • 20 Feb 2019
  • Research & Ideas

Rocket-tunity: Can Private Firms Turn a Profit in Space?

As entrepreneurial rocket companies come closer to shooting the first space tourist into the void, perhaps even this year, another reality is dawning: The business of space is no different than new industries everywhere else. It’s tough... View Details
Keywords: by Scott Wallask; Aerospace; Tourism; Transportation
  • 2010
  • Book

Different: Escaping the Competitive Herd

By: Youngme Moon
Every few years a book-through a combination of the author's unique voice, storytelling ability, spirit, and insight-simply breaks the mold. Youngme Moon's DIFFERENT is that kind of book, a book for "people who don't read business books...," a book that feels like an... View Details
Keywords: Communication Intention and Meaning; Entrepreneurship; Innovation and Invention; Marketing; Creativity; Competition
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Moon, Youngme. Different: Escaping the Competitive Herd. Crown, 2010.
  • 08 Dec 2008
  • Research & Ideas

Thinking Twice About Supply-Chain Layoffs

make mistakes or take shortcuts to get their work done." Merchandise ends up being misshelved, or not shelved at all. The store claims to have it, but neither the customer nor employees can find it. If other stores have the same product, customers will View Details
Keywords: by Julia Hanna; Retail
  • 06 Mar 2006
  • Research & Ideas

Four Strategies for Making Concessions

outset, they reasoned, perhaps they had set their sights too low. As the union's aspirations rose to unrealistic levels, a promising negotiation unraveled and culminated in a strike. Concessions are often necessary in negotiation. But,... View Details
Keywords: by Deepak Malhotra
  • 15 Nov 2022
  • Op-Ed

Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

like Instagram where content is crafted to project an idealized, aspirational self, TikTok’s creations go out to an audience of people you don’t know. Many popular YouTubers have production teams, offices,... View Details
Keywords: by John Deighton and Leora Kornfeld
  • 17 Oct 2019
  • Research & Ideas

‘Chick Beer’ for Women? Why Gender Marketing Repels More Than Sells

green,” she says. “But as soon as you put the label on the calculator, women tend to avoid it. Marketers may think that just because I’m a woman, I’m View Details
Keywords: by Dina Gerdeman; Consumer Products
  • June 2010
  • Article

Change for Change's Sake

By: Freek Vermeulen, Phanish Puranam and Ranjay Gulati
No one disputes that firms have to make organizational changes when the business environment demands them. But the idea that a firm might want change for its own sake often provokes skepticism. Why inflict all that pain if you don't have to? That is a dangerous... View Details
Keywords: Interpersonal Communication; Innovation and Invention; Leading Change; Organizational Change and Adaptation; Organizational Structure; Creativity; Power and Influence; Adaptation
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Vermeulen, Freek, Phanish Puranam, and Ranjay Gulati. "Change for Change's Sake." Harvard Business Review 88, no. 6 (June 2010).
  • 27 Jun 2005
  • Research & Ideas

The Potential Downside of Win-Win

customers, and competitors? Perhaps most important, have you considered the impact of your agreement on society in general? A consideration of how those not at the table are affected by your decisions can help View Details
Keywords: by Max H. Bazerman
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