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  • 22 May 2018
  • First Look

New Research and Ideas, May 22, 2018

exit, output, and R&D. Taxing the continued operation of incumbents can lead to sizable gains (of the order of 1.4% improvement in welfare) by encouraging exit of less productive firms View Details
Keywords: Dina Gerdeman
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

to be defective, and arrange for replacement parts to arrive (which themselves have to inspected). The low-price supplier may also not have a stellar on-time delivery capability. Its failure to deliver reliably at scheduled times causes... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • August 2001 (Revised March 2003)
  • Case

PassAct, Inc.

PassAct is a virtual distributor for high-tech R&D components and products, taking orders from researchers within companies, passing them on to appropriate suppliers, and monitoring fulfillment. Customers order from a Web-based catalog with built-in work-flow... View Details
Keywords: Internet and the Web; Order Taking and Fulfillment; Web Services Industry
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  • 10 Jan 2024
  • Research & Ideas

Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

the cost of the cup of coffee or the cost of the restaurant meal has increased significantly. So if we take a 10 percent price increase, a 20 percent price increase on the cost of the good, and then put a 20... View Details
Keywords: by Anna Lamb, Harvard Gazette
  • 2008
  • Working Paper

Exploring the Duality between Product and Organizational Architectures: A Test of the Mirroring Hypothesis

By: Alan D. MacCormack, John Rusnak and Carliss Y. Baldwin
A variety of academic studies argue that a relationship exists between the structure of an organization and the design of the products that this organization produces. Specifically, products tend to "mirror" the architectures of the organizations in which they are... View Details
Keywords: Open Source Distribution; Product Design; Organizational Design; Organizational Structure; Performance Effectiveness; Information Technology Industry
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  • 05 Feb 2007
  • Research & Ideas

Business and the Global Poor

several HBS elective offerings in this area. Could you describe those courses and the reaction of students who take them? A: I teach two elective courses: Social Marketing, and... View Details
Keywords: by Sean Silverthorne
  • April 1998
  • Case

Compaq, 1998

By: Steven C. Wheelwright and Matt Verlinden
In 1997, Compaq Computer Corp. had become a $25 billion powerhouse. It had accomplished its revenue growth projections, successfully made a number of strategic acquisitions, and increased its gross margins, principally by moving up market into servers, workstations,... View Details
Keywords: Mergers and Acquisitions; Transformation; Customer Relationship Management; Profit; Revenue; Growth and Development Strategy; Brands and Branding; Distribution Channels; Alliances; Customization and Personalization; Computer Industry
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  • 14 Feb 2005
  • Research & Ideas

Desktop Search and Revenue Streams

different products. His answer, "our monetization strategy today, which has been effective over quite a long period for Yahoo, is to fulfill the unmet need of the user." Lahiri said his company has taken a similar approach over... View Details
Keywords: by Julie Jette
  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

As the COVID-19 virus pandemic began to sweep across the world, Doug McMillon and his team at Walmart watched in horror. Suddenly, they realized, tomorrow would be nothing like “business as usual” and... View Details
Keywords: by Jill Avery and Richard Edelman
  • 06 Aug 2021
  • Book

Steve Jobs and the Rise of the Celebrity CEO

dropped in 2000. In the years from 1997 to his death in 2011, Steve became an icon of the business world—the man who defined charisma in the context of enterprise. Four reasons stand out: the creation of Apple Retail, the iPod, the iPhone, View Details
Keywords: by Dina Gerdeman
  • 23 Jun 2003
  • Research & Ideas

Psychology, Pathology, and the CEO

Each of these executives restored their people's confidence in themselves and in one another—a necessary antecedent to restoring investor or public confidence. They inspired and empowered their organizations... View Details
Keywords: by Rosabeth Moss Kanter
  • 21 Aug 2023
  • Book

You’re More Than Your Job: 3 Tips for a Healthier Work-Life Balance

other times, you can take on a more high-stress role. Careers can be fluid, just like life. “It’s not a linear progression,” Wallace says. “I recently went through a chapter of my life when I had my first child View Details
Keywords: by Kara Baskin
  • 04 Apr 2012
  • Research & Ideas

When Founders Recruit Friends and Family as Investors

thoughtfully and purposefully. Every founder should read it—and take the time to digest its rich data and lessons." In this excerpt from Chapter 9, Wasserman discusses the... View Details
Keywords: by Noam Wasserman
  • October 2018
  • Case

Learning How to Honnold

By: Eugene F. Soltes, Sara Hess and Dutch Leonard
Alex Honnold is the world’s most accomplished free climber. To many, climbing sheer vertical faces of rock—like the famed El Capitan—without a rope is viewed as not simply risky but reckless. Honnold contrasts this sentiment by presenting his perspective on risk taking... View Details
Keywords: Risk Management; Goals and Objectives; Personal Development and Career; Perspective
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  • 28 May 2024
  • In Practice

Job Search Advice for a Tough Market: Think Broadly and Stay Flexible

short run and perseverance is rewarded.” Returns and attractive exits are higher for startups formed during these periods in history. Overall, I emphasize that students need to be patient. Good jobs are out... View Details
Keywords: by Rachel Layne
  • 03 Jun 2013
  • Research & Ideas

The Power of Rituals in Life, Death, and Business

ex-boyfriend, taking them to the park where they met, and tearing them up-she made a point of saying 'even the ones where I looked good,' which I loved." After the writing exercise, all the participants... View Details
Keywords: by Carmen Nobel
  • March 1993
  • Case

Liz Claiborne, Inc. and Ruentex Industries, Ltd. (Abridged)

By: Roy D. Shapiro and Marie-Therese M. Flaherty
Details the evolution of a value-creating supplier-buyer partnership. Describes the buyer's (Liz Claiborne) manufacturing and marketing strategy, and details the workings of the firm's relationship with an important Taiwanese supplier of piece goods (Ruentex Industries... View Details
Keywords: Marketing Strategy; Order Taking and Fulfillment; Production; Supply Chain Management; Alliances; Value Creation; Manufacturing Industry
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  • 2010
  • Working Paper

Introductory Reading for Being a Leader and the Effective Exercise of Leadership: An Ontological Model

By: Werner Erhard, Michael C. Jensen, Steve Zaffron and Kari L. Granger
This paper is the sixth of six pre-course reading assignments for an experimental leadership course developed by the authors over five years (2004-2008) at the U. of Rochester Simon School of Business working with students, alumni, executives, and faculty from various... View Details
Keywords: Leadership Development; Curriculum and Courses; Strategy; Performance Capacity; Attitudes; Behavior; United States; Netherlands; Texas
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  • 10 Jan 2005
  • Research & Ideas

Motivation and the Cross-Sector Alliance

and not those of third parties. Michael Porter points out that when social activities lack a strategic dimension, Milton Friedman's well-known criticism that philanthropy has no place in business, suddenly seems to View Details
Keywords: by James Austin, Ezequiel Reficco & SEKN research team
  • 09 Jan 2018
  • First Look

First Look at New Research and Ideas, January 9, 2018

December 13, 2017 Harvard Business Review What It Takes to Become a Great Product Manager By: Austin, Julia Abstract—As an aspiring product manager (PM), there are three primary considerations when evaluating the role: Core Competencies,... View Details
Keywords: Sean Silverthorne