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Show Results For
- All HBS Web
(606)
- People (2)
- News (224)
- Research (297)
- Events (1)
- Multimedia (1)
- Faculty Publications (34)
- 25 May 2011
- HBS Case
QuikTrip’s Investment in Retail Employees Pays Off
clean bathrooms and parking lots, along with quick, friendly service. The result? In 2010, its by-store profit was almost double that of the top quartile of competitors. Since its founding in 1958 by Chester Cadieux and Burt B. Holmes, QuikTrip has View Details
- 01 Feb 2021
- What Do You Think?
Has the New Economy Finally Arrived?
comments below. Summing up last month’s column Last month, I asked what we could do to sustain organization diversity and whether we err in first hiring a more diverse workforce, perhaps to meet a goal, before working on skills to ensure... View Details
Keywords: by James Heskett
- Web
Balancing Work & Life - Alumni
commensurate with their needs and goals. Consider the following: Define “enough” When a person’s definition of success remains open ended, that openness can lead to pursuits without end. Money,... View Details
- 01 Sep 2021
- What Do You Think?
Can We Train for Trust?
have created. Or is this all too manipulative in its nature to contemplate? For years, research in the service sector by my colleagues and myself has suggested that great service organizations are especially good at hiring for attitude... View Details
Keywords: by James Heskett
- 09 May 2023
- Research & Ideas
Where to Find Remote Work Now: 250 Million Job Postings Paint a Complex Picture
climbed more than three-fold in the United States. In Australia, Canada, New Zealand, and the United Kingdom, openings skyrocketed by at least a factor of five. That said, in Miami; Savannah, Georgia; and Memphis, job listings with one or... View Details
Keywords: by Rachel Layne
- 16 May 2024
- News
On the Job
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. We all have early memories of on-the-job learnings—those moments that had a lasting impact on how we see the world of work and our place in it. This... View Details
Keywords: first job; leadership; life experience; career lessons; Finance; Oil and Gas Extraction; Mining; Retail Trade
- 29 Oct 2019
- Sharpening Your Skills
Robots in the Boardroom
effective targets. Open Innovation Contestants Build AI-Based Cancer ToolRadiation oncologists are few in number, especially if you are nowhere near a cancer facility. Could artificial intelligence be used to deliver an oncologist's... View Details
Keywords: by Sean Silverthorne
- Web
Driving Impact in Emerging Markets with HBS Alum Nneka Chime (MBA 2015) - Recruiting
her challenge and fulfillment while opening doors to new opportunities. Seeking out a challenge Born in Lagos, Nigeria, Nneka developed a passion early in life for contributing to her home country. She noticed that many of the families... View Details
- 13 Jun 2019
- Blog Post
Expanding My Worldview Through FIELD Global Immersion
populated. We hopped in a small elevator and quickly arrived on the 7th floor. The open office floor plan had six rows of computers with the company’s CEO and the newest hire sitting practically shoulder to... View Details
- 20 Jul 2021
- Research & Ideas
Bankruptcy Spells Death for Too Many Businesses
says. Managers push for liquidation One reason for the trend? Senior creditors typically hire external managers to guide a company through Chapter 11. But instead of reorganizing, the manager often persuades the judge to approve a speedy... View Details
Keywords: by Rachel Layne
- 03 May 2022
- Research & Ideas
Desperate for Talent? Consider Advancing Your Own Employees First
Job openings in the United States continue to hover at record high levels, exacerbated by the Great Resignation and a sputtering emergence from the pandemic. Competition remains fierce among companies struggling to find qualified workers. Yet many employers,... View Details
Keywords: by Rachel Layne
- 27 Sep 2021
- Research & Ideas
Managers, Your Employees Don’t Want to Be Facebook ‘Friends’
hand, letting a colleague into one’s personal world online signals an acceptance of vulnerability that opens up paths to a richer multiplex relationship, which may in turn facilitate collaboration and teamwork,” the authors write. “On the... View Details
Keywords: by Rachel Kim Raczka
- 17 Nov 2020
- Research & Ideas
Why a Blended Workforce May Be Key to Lasting Competitive Advantage
In recent years, companies have been anxious about the lack of skilled workers to fill pivotal jobs. But then came COVID-19 and a subsequent recession. The ensuing business turmoil and record-high unemployment may have temporarily distracted companies from their... View Details
Keywords: by Joseph B. Fuller
- 11 Feb 2020
- Sharpening Your Skills
10 Rules Entrepreneurs Need to Know Before Adopting AI
promote a more open and experimental culture. Just the beginning Artificial intelligence continues to evolve at a breakneck pace, creating plenty of ground-floor opportunities for entrepreneurs who are disciplined in their approach,... View Details
Keywords: by Rocio Wu
- Web
The Intersection of Public Relations and Photography | Baker Library | Bloomberg Center | Harvard Business School
Corporate Eye: Photography and the Rationalization of American Commercial Culture , 1884–1929 . “Businesses, especially manufacturing and communications industries at the forefront of both labor activism and welfare capitalism, responded to negative public opinion by... View Details
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
For its representative in these critical talks, the board should have hired an outside specialist, with properly aligned interests and incentives. More generally, you should look hard at a potential agent's other interests and... View Details
Keywords: by Martha Lagace
- 01 Jan 2002
- News
Egon P.S. Zehnder (MBA '56)
International, 1959-64 Why HBS? Eager to go into business rather than law, Zehnder followed the advice of a Canadian friend, who thought a 23-year-old with a Ph.D. had a good chance of being admitted, even without any business experience. HBS Offspring Dominik, MBA '94... View Details
- 07 Jan 2002
- Research & Ideas
How Marketing Can Reduce Worldwide Poverty
at the societal benefit while at the same time taking care of the individual. That in essence is what we're trying to get at. McCaffrey: In a standard marketing situation, there's usually somebody who pays for it—such as a corporate employer who View Details
Keywords: by Martha Lagace
- 05 May 2011
- What Do You Think?
How Ethical Can We Be?
them, probably through a process, as Mike Flanagan put it, of "more open discussion at home, work and at play." Other suggestions came from C. J. Cullinane when he said "we can make better, fairer decisions by being aware... View Details
Keywords: by Jim Heskett
- 31 Jul 2017
- HBS Case
It’s Hard to Fix the Family Business Without Offending the Family
1981. Opened in 1992, Pho Hoa has been run with few formal processes in place and no regular income statement reporting, forecasting, or budgeting. Thanh, wanting to take a well-deserved retirement after 25 years of hard work, has named... View Details